Question 1

In the unfreezing step,participants must be made aware of problems and be willing to change.

Accepted Answer

A) True 
 B)False

Question 2

A step in the diagnosis stage of organizational development in which participants are made aware of problems in order to increase their willingness to change their behavior is called ____________________.

Accepted Answer

The answer of A step in the diagnosis stage of...

Question 3

A(n)____________________ is a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

The answer of A(n)____________________ is a separate small,informal,highly autonomous,and often...

Question 4

A need for change is a disparity between the performance of the company when compared with a competitor.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

Accepted Answer

A)  An idea champion 
B)  Open innovation 
C)  A new-venture team 
D)  An idea incubator 
E)  An inventor 
A)  An idea champion 
B)  Open innovation 
C)  A new-venture team 
D)  An idea incubator 
E)  An inventor

Question 6

Three of the most popular and effective OD activities are team building,survey feedback,and large-group interventions.

Accepted Answer

A) True 
 B)False

Question 7

Kyle is seeing,on a regular basis,a difference between current and expected performance levels.She should begin

Accepted Answer

A)  to gather more data. 
B)  to implement change. 
C)  to perceive a need for change. 
D)  to change the reward system. 
E)  all of these. 
A)  to gather more data. 
B)  to implement change. 
C)  to perceive a need for change. 
D)  to change the reward system. 
E)  all of these.

Question 8

List the three distinct steps for achieving behavioral and attitudinal change.

Accepted Answer

Unfreezing

Question 9

Beth's Barnyard,Inc.has decided to restructure the entire organization.You hold a meeting with your employees to notify them of the change.You do not give them any detailed information.Which of the barriers to change would you expect your employees to exhibit?

Accepted Answer

A)  Disagreements about the benefits 
B)  Uncertainty about the future 
C)  A lack of trust 
D)  Fear of organizational loss 
E)  All of these 
A)  Disagreements about the benefits 
B)  Uncertainty about the future 
C)  A lack of trust 
D)  Fear of organizational loss 
E)  All of these

Question 10

Two possible tactics for overcoming resistance to change are coercion and negotiation.

Accepted Answer

A) True 
 B)False

Question 11

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

Accepted Answer

The answer of A step in the reinforcement stage of...

Question 12

When trying to overcome the resistance for change,which approach is best suited when change is technical?

Accepted Answer

A)  Coercion 
B)  Top management support 
C)  Negotiation 
D)  Participation 
E)  Communication 
A)  Coercion 
B)  Top management support 
C)  Negotiation 
D)  Participation 
E)  Communication

Question 13

A(n)____________________ is a person who sees the need for and champions productive change within the organization.

Accepted Answer

The answer of A(n)____________________ is a person who sees the...

Question 14

A change agent is an OD specialist who contracts with an organization to facilitate change.

Accepted Answer

A) True 
 B)False

Question 15

Within the role of inventor,an individual believes in an idea and visualizes its benefits.

Accepted Answer

A) True 
 B)False

Question 16

Harvest International is anticipating changes in their production procedures.You have been assigned to identify potential barriers to the change and suggest solutions to these barriers.You are using

Accepted Answer

A)  force field analysis. 
B)  barrier analysis. 
C)  negotiation. 
D)  assessment of goals. 
E)  all of these. 
A)  force field analysis. 
B)  barrier analysis. 
C)  negotiation. 
D)  assessment of goals. 
E)  all of these.

Question 17

Creative organizations

Accepted Answer

A)  are characterized by an unusually high number of routine jobs. 
B)  are loosely structured. 
C)  have little ambiguity. 
D)  have too many layers of management. 
E)  use a centralized decision making approach. 
A)  are characterized by an unusually high number of routine jobs. 
B)  are loosely structured. 
C)  have little ambiguity. 
D)  have too many layers of management. 
E)  use a centralized decision making approach.

Question 18

The traditional organization development model focuses on the entire system and learning takes place throughout the whole organization.

Accepted Answer

A) True 
 B)False

Question 19

Open innovation means extending the search for and commercializing new ideas beyond the boundaries of the organization and the industry.

Accepted Answer

A) True 
 B)False

Question 20

The role of the ____ is to prevent people in other roles from adopting a bad idea.

Accepted Answer

A)  critic 
B)  inventor 
C)  sponsor 
D)  ombudsman 
E)  obstructionist 
A)  critic 
B)  inventor 
C)  sponsor 
D)  ombudsman 
E)  obstructionist

In the unfreezing step,participants must be made aware of problems and be willing to change.

A step in the diagnosis stage of organizational development in which participants are made aware of problems in order to increase their willingness to change their behavior is called ____________________.

A(n)____________________ is a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

A need for change is a disparity between the performance of the company when compared with a competitor.

Which of the following means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

Three of the most popular and effective OD activities are team building,survey feedback,and large-group interventions.

Kyle is seeing,on a regular basis,a difference between current and expected performance levels.She should begin

List the three distinct steps for achieving behavioral and attitudinal change.

Beth's Barnyard,Inc.has decided to restructure the entire organization.You hold a meeting with your employees to notify them of the change.You do not give them any detailed information.Which of the barriers to change would you expect your employees to exhibit?

Two possible tactics for overcoming resistance to change are coercion and negotiation.

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

When trying to overcome the resistance for change,which approach is best suited when change is technical?

A(n)____________________ is a person who sees the need for and champions productive change within the organization.

A change agent is an OD specialist who contracts with an organization to facilitate change.

Within the role of inventor,an individual believes in an idea and visualizes its benefits.

Harvest International is anticipating changes in their production procedures.You have been assigned to identify potential barriers to the change and suggest solutions to these barriers.You are using

Creative organizations

The traditional organization development model focuses on the entire system and learning takes place throughout the whole organization.

Open innovation means extending the search for and commercializing new ideas beyond the boundaries of the organization and the industry.

The role of the ____ is to prevent people in other roles from adopting a bad idea.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

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Exam 8: Managing Change and Innovation

In the unfreezing step,participants must be made aware of problems and be willing to change.

A step in the diagnosis stage of organizational development in which participants are made aware of problems in order to increase their willingness to change their behavior is called ____________________.

A(n)____________________ is a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

A need for change is a disparity between the performance of the company when compared with a competitor.

Which of the following means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry?

Three of the most popular and effective OD activities are team building,survey feedback,and large-group interventions.

Kyle is seeing,on a regular basis,a difference between current and expected performance levels.She should begin

List the three distinct steps for achieving behavioral and attitudinal change.

Beth's Barnyard,Inc.has decided to restructure the entire organization.You hold a meeting with your employees to notify them of the change.You do not give them any detailed information.Which of the barriers to change would you expect your employees to exhibit?

Two possible tactics for overcoming resistance to change are coercion and negotiation.

A step in the reinforcement stage of organizational development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization is referred to as ____________________.

When trying to overcome the resistance for change,which approach is best suited when change is technical?

A(n)____________________ is a person who sees the need for and champions productive change within the organization.

A change agent is an OD specialist who contracts with an organization to facilitate change.

Within the role of inventor,an individual believes in an idea and visualizes its benefits.

Harvest International is anticipating changes in their production procedures.You have been assigned to identify potential barriers to the change and suggest solutions to these barriers.You are using

Creative organizations

The traditional organization development model focuses on the entire system and learning takes place throughout the whole organization.

Open innovation means extending the search for and commercializing new ideas beyond the boundaries of the organization and the industry.

The role of the ____ is to prevent people in other roles from adopting a bad idea.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters