Question 1

List the five specific tactics that can be used to overcome employee resistance to change.

Accepted Answer

Communication and ed

Question 2

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

Accepted Answer

A) True 
 B)False

Question 3

Successful change requires that organizations be capable of both creating and implementing ideas,which means the organization must learn to be

Accepted Answer

A)  cordial. 
B)  rightsized. 
C)  ambidextrous. 
D)  compliant. 
E)  intra-focused. 
A)  cordial. 
B)  rightsized. 
C)  ambidextrous. 
D)  compliant. 
E)  intra-focused.

Question 4

According to Spotlight on Skills in Chapter 8,the eight-step plan for implementing change in an organization includes all of the following EXCEPT:

Accepted Answer

A)  establish a sense of urgency 
B)  form a powerful coalition of managers 
C)  communicate the vision 
D)  empower others to act on the vision 
E)  all of these are steps in the plan 
A)  establish a sense of urgency 
B)  form a powerful coalition of managers 
C)  communicate the vision 
D)  empower others to act on the vision 
E)  all of these are steps in the plan

Question 5

An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

Accepted Answer

A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping 
A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping

Question 7

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as ____________________.

Accepted Answer

The answer of The innovation strategy for changing products and...

Question 8

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization?

Accepted Answer

A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping 
A)  Refreezing 
B)  Restating 
C)  Unfreezing 
D)  Changing 
E)  Jumping

Question 9

The ____________________ role in organizational change involves providing a "reality test."

Accepted Answer

The answer of The ____________________ role in organizational change involves...

Question 10

All of the following are characteristics of creative organizations EXCEPT

Accepted Answer

A)  use of teams. 
B)  risk taking norms. 
C)  centralization. 
D)  long term horizon. 
E)  loose controls. 
A)  use of teams. 
B)  risk taking norms. 
C)  centralization. 
D)  long term horizon. 
E)  loose controls.

Question 11

If organizations don't successfully change and innovate,they die.

Accepted Answer

A) True 
 B)False

Question 12

Which approach to change implementation should be used when a crisis exists?

Accepted Answer

A)  Education 
B)  Participation 
C)  Coercion 
D)  Top management support 
E)  None of these 
A)  Education 
B)  Participation 
C)  Coercion 
D)  Top management support 
E)  None of these

Question 13

An OD specialist who contracts with an organization to facilitate change is called a(n)____________________.

Accepted Answer

The answer of An OD specialist who contracts with an...

Question 14

Culture change refers to a major shift in the norms,values,attitudes,and mindset of the entire organization.

Accepted Answer

A) True 
 B)False

List the five specific tactics that can be used to overcome employee resistance to change.

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

Successful change requires that organizations be capable of both creating and implementing ideas,which means the organization must learn to be

According to Spotlight on Skills in Chapter 8,the eight-step plan for implementing change in an organization includes all of the following EXCEPT:

An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as ____________________.

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization?

The ____________________ role in organizational change involves providing a "reality test."

All of the following are characteristics of creative organizations EXCEPT

If organizations don't successfully change and innovate,they die.

Which approach to change implementation should be used when a crisis exists?

An OD specialist who contracts with an organization to facilitate change is called a(n)____________________.

Culture change refers to a major shift in the norms,values,attitudes,and mindset of the entire organization.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 8: Managing Change and Innovation

List the five specific tactics that can be used to overcome employee resistance to change.

The communication and education approach for overcoming resistance to change should be used when the change is technical and the users need accurate information and analysis to understand change.

Successful change requires that organizations be capable of both creating and implementing ideas,which means the organization must learn to be

According to Spotlight on Skills in Chapter 8,the eight-step plan for implementing change in an organization includes all of the following EXCEPT:

An approach to innovation that emphasizes shared development of innovations among several departments is referred to as the horizontal linkage model.

Which of the following is the intervention stage of organization development in which individuals experiment with new workplace behavior?

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as ____________________.

Which of the following is the reinforcement stage of organization development in which individuals acquire a desired new skill or attitude and are rewarded for it by the organization?

The ____________________ role in organizational change involves providing a "reality test."

All of the following are characteristics of creative organizations EXCEPT

If organizations don't successfully change and innovate,they die.

Which approach to change implementation should be used when a crisis exists?

An OD specialist who contracts with an organization to facilitate change is called a(n)____________________.

Culture change refers to a major shift in the norms,values,attitudes,and mindset of the entire organization.

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters