Question 1

____ change is a change in the organization's product or service outputs.

Accepted Answer

A)  Technology 
B)  Product 
C)  Entrepreneurship 
D)  Creative 
E)  Incremental 
A)  Technology 
B)  Product 
C)  Entrepreneurship 
D)  Creative 
E)  Incremental

Question 2

Skunkworks are a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

Accepted Answer

A) True 
 B)False

Question 3

At which stage of the change process do managers evaluate problems and opportunities?

Accepted Answer

A)  Monitor forces for change 
B)  Need for change 
C)  Initiate change 
D)  Implement change 
E)  Internal forces 
A)  Monitor forces for change 
B)  Need for change 
C)  Initiate change 
D)  Implement change 
E)  Internal forces

Question 4

TooEasy,Inc.is changing from a manual ordering system to a computer-based ordering system.As part of the implementation procedures,the company invests in detailed,comprehensive training classes.What approach to change implementation is TooEasy using?

Accepted Answer

A)  Communication and education 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Negotiation 
A)  Communication and education 
B)  Top management support 
C)  Participation 
D)  Coercion 
E)  Negotiation

Question 5

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

Accepted Answer

A) True 
 B)False

Question 6

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers.Members of this elite group focus intently on developing new and innovative automobile technologies. "The Brain" can best be described as what type of group or team?

Accepted Answer

A)  Cross-functional team 
B)  Fast-cycle team 
C)  Brainstorming team 
D)  Skunkwork 
E)  New-venture team 
A)  Cross-functional team 
B)  Fast-cycle team 
C)  Brainstorming team 
D)  Skunkwork 
E)  New-venture team

Question 7

____________________ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

Accepted Answer

The answer of ____________________ means extending the search for and...

Question 8

Scenario - Jaimie Hall
The continuing development and improvement of computer information systems has made a powerful impression on Jaimie Hall, CEO of See-Saw City (SSC). The current computer system at SSC is seven years old, and while still highly useful and reliable, Jaimie is wondering if a new system would be more efficient and more useful. Jaimie recognized that some of her managers would prefer to keep the old system, while others have been requesting that the company update its information capability.
-In planning how to implement the new system,Jaimie can anticipate some resistance to the new system.This resistance can come from all of the following,EXCEPT

Accepted Answer

A)  self interest of the resisting employees. 
B)  lack of understanding of the new system. 
C)  uncertainty, or a lack of information. 
D)  different departments pursuing different goals. 
E)  all of these can create resistance. 
A)  self interest of the resisting employees. 
B)  lack of understanding of the new system. 
C)  uncertainty, or a lack of information. 
D)  different departments pursuing different goals. 
E)  all of these can create resistance.

Question 9

High-Low Productions recently appointed 75 employees and external stakeholders to a temporary group that would discuss problems and opportunities,and would gather perspectives on changes that need to take place within the company. High-Low Productions is utilizing which organizational change tool?

Accepted Answer

A)  Organizational development 
B)  Skunkwork 
C)  Telecommuting 
D)  Focus group 
E)  Large-group intervention 
A)  Organizational development 
B)  Skunkwork 
C)  Telecommuting 
D)  Focus group 
E)  Large-group intervention

Question 10

____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and plan for major change.

Accepted Answer

A)  virtual-group intervention 
B)  Traditional organization development 
C)  Multi-unit intervention 
D)  Strategic planning committee 
E)  Large-group intervention 
A)  virtual-group intervention 
B)  Traditional organization development 
C)  Multi-unit intervention 
D)  Strategic planning committee 
E)  Large-group intervention

Question 11

The person,who,in a creativity contest,is able to develop the greatest number of new and novel concepts,is called an idea champion.

Accepted Answer

A) True 
 B)False

Question 12

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ____________________.

Accepted Answer

The answer of A type of OD intervention that enhances...

Question 13

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as exploration.

Accepted Answer

A) True 
 B)False

Question 14

The disparity between existing and desired performance levels is the need for change.

Accepted Answer

A) True 
 B)False

Question 15

____________________ change is a major shift in the norms,values,attitudes,and mindset of the entire organization.

Accepted Answer

The answer of ____________________ change is a major shift in...

Question 16

Name and briefly describe the four roles in championing an idea for organizational change.

Accepted Answer

The first role is the inventor,who devel

Question 17

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as exploration.

Accepted Answer

A) True 
 B)False

Question 18

During the changing stage of organizational development,individuals experiment with new behavior and learn new skills to be used in the workplace.

Accepted Answer

A) True 
 B)False

Question 19

_________ is the lack of information about future events.

Accepted Answer

A)  Uncertainty 
B)  Risk 
C)  Worry 
D)  Stress 
E)  Change resistance 
A)  Uncertainty 
B)  Risk 
C)  Worry 
D)  Stress 
E)  Change resistance

Question 20

Jackie,a new employee of yours,strikes you as curious,open-minded,and receptive to new ideas.Keep your eye on Jackie,for she may very well be

Accepted Answer

A)  an outstanding performer. 
B)  an individual with a high need for achievement. 
C)  a satisfied employee. 
D)  a creative individual. 
E)  none of these. 
A)  an outstanding performer. 
B)  an individual with a high need for achievement. 
C)  a satisfied employee. 
D)  a creative individual. 
E)  none of these.

____ change is a change in the organization's product or service outputs.

Skunkworks are a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

At which stage of the change process do managers evaluate problems and opportunities?

TooEasy,Inc.is changing from a manual ordering system to a computer-based ordering system.As part of the implementation procedures,the company invests in detailed,comprehensive training classes.What approach to change implementation is TooEasy using?

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers.Members of this elite group focus intently on developing new and innovative automobile technologies. "The Brain" can best be described as what type of group or team?

____________________ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

High-Low Productions recently appointed 75 employees and external stakeholders to a temporary group that would discuss problems and opportunities,and would gather perspectives on changes that need to take place within the company. High-Low Productions is utilizing which organizational change tool?

____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and plan for major change.

The person,who,in a creativity contest,is able to develop the greatest number of new and novel concepts,is called an idea champion.

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ____________________.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as exploration.

The disparity between existing and desired performance levels is the need for change.

____________________ change is a major shift in the norms,values,attitudes,and mindset of the entire organization.

Name and briefly describe the four roles in championing an idea for organizational change.

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as exploration.

During the changing stage of organizational development,individuals experiment with new behavior and learn new skills to be used in the workplace.

_________ is the lack of information about future events.

Jackie,a new employee of yours,strikes you as curious,open-minded,and receptive to new ideas.Keep your eye on Jackie,for she may very well be

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters

Exam 8: Managing Change and Innovation

____ change is a change in the organization's product or service outputs.

Skunkworks are a separate small,informal,highly autonomous,and often secretive group that focuses on breakthrough ideas for the business.

At which stage of the change process do managers evaluate problems and opportunities?

TooEasy,Inc.is changing from a manual ordering system to a computer-based ordering system.As part of the implementation procedures,the company invests in detailed,comprehensive training classes.What approach to change implementation is TooEasy using?

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as cooperation.

"The Brain" is a permanent secret group within one of the nation's largest auto manufacturers.Members of this elite group focus intently on developing new and innovative automobile technologies. "The Brain" can best be described as what type of group or team?

____________________ means extending the search for and commercializing new ideas beyond the boundaries of the organization and even beyond the boundaries of the industry.

High-Low Productions recently appointed 75 employees and external stakeholders to a temporary group that would discuss problems and opportunities,and would gather perspectives on changes that need to take place within the company. High-Low Productions is utilizing which organizational change tool?

____ is an approach that brings together participants from all parts of the organization to discuss problems or opportunities and plan for major change.

The person,who,in a creativity contest,is able to develop the greatest number of new and novel concepts,is called an idea champion.

A type of OD intervention that enhances the cohesiveness of departments by helping members learn to function as a team is called ____________________.

The innovation strategy for changing products and technologies that involves creating conditions and systems to facilitate internal and external coordination and knowledge sharing is known as exploration.

The disparity between existing and desired performance levels is the need for change.

____________________ change is a major shift in the norms,values,attitudes,and mindset of the entire organization.

Name and briefly describe the four roles in championing an idea for organizational change.

The innovation strategy for changing products and technologies that involves designing the organization to encourage creativity and the initiation of new ideas is known as exploration.

During the changing stage of organizational development,individuals experiment with new behavior and learn new skills to be used in the workplace.

_________ is the lack of information about future events.

Jackie,a new employee of yours,strikes you as curious,open-minded,and receptive to new ideas.Keep your eye on Jackie,for she may very well be

Innovative Management for a Changing World

The Environment and Corporate Culture

Managing in a Global Environment

Managing Ethics and Social Responsibility

Managerial Planning and Goal Setting

Managerial Decision Making

Designing Adaptive Organizations

Managing Human Resources and Diversity

Understanding Individual Behavior

Leadership

Motivating Employees

Managing Communication

Leading Teams

Managing Quality and Performance

Appendix-Managing Human Resources and Diversity

Filters