Exam 2: The Environment and Corporate Culture

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James,a casino manager,defines and uses signals and symbols to influence corporate culture by communicating central values to employees. As such,James can be described as what type of leader?

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Labor market forces affecting organizations right now include the growing need for computer-literate knowledge workers and the necessity for continuous investment in human resources through recruitment,education,and training.

(True/False)
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Molly Madison received "The Employee of the Month" Award at Internal Workings Remodeling Service in April.Molly would be considered a part of which of these for Internal Workings?

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The level of corporate culture in which values are so deeply embedded that members are no longer consciously aware of them is

(Multiple Choice)
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SweetTooth Candies is a U.S.-based company that manufactures and distributes candy bars and snack foods globally. The company sources most of its cocoa and sugar from South American companies. This business relationship highlights which dimension of the task environment?

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____ includes all elements existing outside the boundary of the organization that have the potential to affect the organization.

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Discuss the different levels of culture.

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Managers today are concerned because technologically speaking,the ____________________ has given more power to customers and enabled them to directly impact an organization.

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The level of corporate culture which cannot be seen but can be discerned from how people explain and justify what they do is

(Multiple Choice)
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Scenario - Melissa Hill Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information. -The problem Melissa faced was

(Multiple Choice)
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Customers are the people and organizations in the environment who acquire goods or services from the organization.

(True/False)
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In a study by Kotter and Heskett evidence is provided to support the claim that ____ is important for performance.

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The outer layer,the general environment,is widely dispersed and affects organizations directly.

(True/False)
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A(n)____________________ is a narrative based on true events that is repeated frequently and shared among organizational employees.

(Short Answer)
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The international dimension of the external environment represents events originating in foreign countries as well as opportunities for U.S.companies in other countries.

(True/False)
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What is likely to happen to organizations that pay little attention to cultural values and instead stress business results?

(Multiple Choice)
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Employees of an organization are considered part of the general environment.

(True/False)
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An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways,is called a(n)____________________.

(Short Answer)
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Scenario - Melissa Hill Melissa Hill, sales manager for One-Hit-Wonder Record Company, was trying to create a new strategy to turn around the declining record sales the company was facing. Melissa needed to find a way to find out what the customers really wanted, since One-Hit-Wonder didn't have accurate information like the competitors did. It was imperative that she find the correct strategy and information because the company was in financial trouble. The company's President wanted all employees to help find information and work as a team to develop better relationships that might help the company. He also stated that he wanted the company to remain an independent company. Melissa realized that through hard work and team efforts, the company could get back on its feet as soon as they got reliable information. -Which of the following would be the best way for One-Hit-Wonder to decrease its uncertainty?

(Multiple Choice)
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The ____ of the external environment represents events originating in foreign countries as well as opportunities for American companies in other countries.

(Multiple Choice)
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