Exam 2: The Environment and Corporate Culture

Culture can be defined as the ability to speak different languages.

Cultural values in organizations are rarely observed,but are rather deeply embedded to the extent that members are not consciously aware of them.

The general environment and the task environment are the two layers of an organization's external environment.

The deeds of ____________________ are extraordinary,but not so extraordinary that other employees cannot perform the same deeds.

Name one of the two dimensions that the categories of culture are based on.

The achievement culture emerges in an environment that requires fast response and high-risk decision-making.

The mythical sales representative at Robinson Jewelers who delivered a wedding ring directly to the church because the ring had been ordered late is an example of a hero.

A(n)____________________ defines and uses signals and symbols to influence corporate culture.

An example of part of the legal-political dimension of the general environment is a government's report on the decline of unemployment rate.

An organization experiences high uncertainty when internal factors gradually change over time.

For Southwest Airlines,all of the following can be suppliers EXCEPT

Blockbuster's weakened performance in recent years stems from which of the following?

A culture that is a results-oriented,that values competitiveness,aggressiveness,personal initiative,and willingness to work long and hard to achieve results is called ____________________.

People and organizations that provide raw materials the organization uses to produce its output are called ____________________.

Lying at the heart of Chinese culture,____ is a supportive,mutually beneficial connection between two people.

Given the increasing environmental uncertainty,managers in partnering organizations are shifting from a partnership orientation to an adversarial orientation.

An interest group that works within the legal-political framework to influence companies to behave in socially responsible ways is called a(n)

Stan is the owner of a small marketing firm. He designs ad campaigns that specifically target demographic groups within U.S.markets. Which demographic category currently has the largest market size?

Which of the following roles are assumed by people and/or departments that link and coordinate the organization with key elements in the external environment?

A(n)____________________ includes the elements within the organization's boundaries.