Exam 5: Planning

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_____________________ is often the very first, and most important, step in the planning process.

(Short Answer)
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McCaskey (1974) suggested that organizations that cannot spell out specific goals should engage in ____________________ planning to set the domain for their activities.

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Which of the following best describes the usefulness of a quality mission statement?

(Multiple Choice)
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__________ is a planned and structured managerial function to identify, create, and share the knowledge to further the organization's capacity to compete effectively with other organizations.

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Brainstorming is most closely associated with evaluating alternatives in the planning process.

(True/False)
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Strategic planning is also referred to as strategic management.

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The basic purpose of forecasting is to predict future demand, trends, changes, and magnitude of change in trends.

(True/False)
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In general, the implementation of the strategic plan must be achieved by several units of the organization, which develop their own _____________________ plans.

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Tactical / operational planning is best described as which of the following?

(Multiple Choice)
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Official (stated) goals are the actual goals sought by an organization.

(True/False)
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