Exam 5: Planning

A _____________________ (a) sets a business apart; (b) reveals an organization's product or service, markets, customers, and philosophy; (c) provides the foundation for priorities, strategies, plans, and work assignments, including managerial jobs and structures; and (d) specifies the fundamental reason why an organization exists.

The first step in the planning process is identifying goals.

Which of the following is the most appropriate method for alternative generation?

___________________________ are the general purpose of the organization as put forth in the charter, annual reports, public statements by key executives, and other authoritative pronouncements.

After specifying the goals in the planning process, two sets of activities must be carried out independently: (a) ___________________ and (b) ___________________.

When the owner of a professional sport franchise bids for a franchise in a new league in another sport in another city, this would fall under which of the following?

The NCAA expectation regarding gender equity could be an ___________________ for some university athletic departments, whereas it could be a ___________________ for some universities thinking of adding more men's sports.

Rationality in planning refers to choosing the best alternative to achieve a goal, and not to the goal itself.

All of the following are elements that should be included in a mission statement except:

Three of several performance criteria to evaluate planning alternatives are (a) __________, (b) __________, and (c) __________.

Knowledge management as a managerial function is neither planned or structured.

Mission statements provide a foundation for managerial jobs and structures.

Goals are considered to do which of the following?

Operative goals are generally used to justify the existence of the organization to its various stakeholders.

The acronym SWOT stands for __________ , __________, __________, and __________.

Because of advances in information technology, organizations need to learn to adapt to a changing environment. This statement describes which of the following new disciplines?

It is not practical for an organization to limit itself to financial and/or growth goals.

The process of __________________ attempts to produce a picture of the kind of future environment in which enterprise plans and activities are likely to be implemented.

A person following the "economic person" model of decision making would develop a preference for one alternative early in the search for alternatives.

A person following the "implicit favorite" model of decision making would develop a preference for one alternative early in the search for alternatives.