Exam 16: Organizational Effectiveness

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The _________________ model focuses on inputs, the _________________ model focuses on throughputs, and the _________________ model focuses on outputs.

(Short Answer)
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________________________ refers to the extent to which organizational goals have been attained; ________________________ is the cost/benefit ratio incurred in the pursuit of those goals.

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This model features a heavy emphasis on control and external focus to ensure productivity and efficiency (ends) through such means as planning and goal setting.

(Multiple Choice)
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The ________________________ model refers to the owners, managers, clients, suppliers, and other stakeholders of an organization.

(Short Answer)
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The ________________________ model of organizational effectiveness suggests that all organizations in a sector (e.g., professional franchises in a specific sport) carry out similar activities in a similar manner.

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_______________________ states that to be effective, an organization must possess attributes that are simultaneously contradictory, even mutually exclusive.

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In the evolutionary perspective, the focus is on the continual process of becoming effective rather than on being effective.

(True/False)
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The open system model emphasizes flexibility and external focus in order to secure resources and external support.

(True/False)
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Many organizations pursue multiple goals; this factor limits the utility of a goal model approach for the analysis of organizational effectiveness.

(True/False)
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An ________________________ of an organization may be to obtain resources from the environment.

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Which of the following constituencies would be the prime beneficiary of a professional sport franchise?

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Which of the following models would be inappropriate for evaluating "third sector" organizations?

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The model that most closely relates to the total-quality management (TQM) approach is which of the following?

(Multiple Choice)
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One of the criticisms of which particular approach in evaluating organizational effectiveness is that it tends to produce internal structures that are identical?

(Multiple Choice)
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Effectiveness is the cost/benefit ratio incurred in the pursuit of organizational goals.

(True/False)
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One of the criticisms of which particular approach in evaluating organizational effectiveness is that the approach is not as objective as it may seem?

(Multiple Choice)
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Organizational effectiveness may be considered the ultimate dependent variable in organizational analysis.

(True/False)
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The ________________________is categorical in asserting that the preferences of the most powerful constituents, or of the coalition of powerful constituents, need to be satisfied.

(Short Answer)
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In the goals model, "efficiency" refers to whether or not an organization has reached its goals.

(True/False)
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The resource based view (RBV) suggests that organizations can gain a substantial competitive advantage if they can garner critical resources and exploit them profitably. Which of the following is not one of those resources?

(Multiple Choice)
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