Question 1

A systems view of organizational effectiveness would suggest that effectiveness be evaluated at the input, throughput, and output stages of the organization.

Accepted Answer

A) True 
 B)False

Question 2

(a) _________________, (b) __________________, and (c) __________________ are the three dimensions of the competing values model of organizational effectiveness.

Accepted Answer

Internal vs. externa

Question 3

Given the difficulty of measuring intangible goals, it is not uncommon for organizations to use some ________________ measure as indicators of quality outcomes.

Accepted Answer

surrogate

Question 4

Blau and Scott (1962) argued that although several groups may benefit from an organization, one group can be identified as the ________________________.

Accepted Answer

The answer of Blau and Scott (1962) argued that although...

Question 5

The terms effectiveness and efficiency are often used interchangeably from an organizational perspective.

Accepted Answer

A) True 
 B)False

Question 6

Multiple perspectives exist on organizational effectiveness. According to Zammuto (1984), all of the following are organizational perspectives except:

Accepted Answer

A)  Relativistic 
B)  Intrinsic 
C)  Power 
D)  Social justice 
E)  Evolutionary 
A)  Relativistic 
B)  Intrinsic 
C)  Power 
D)  Social justice 
E)  Evolutionary

Question 7

It is important to distinguish between the two sources of effectiveness criteria-multidimensionality of effectiveness versus _______________________ on effectiveness.

Accepted Answer

multiple p

Question 8

Quinn and Rohrbaugh (1983) proposed four models of effectiveness. Which of the following is not one of those proposed models?

Accepted Answer

A)  Closed system 
B)  Open system 
C)  Internal process 
D)  Human relations 
E)  Rational goal 
A)  Closed system 
B)  Open system 
C)  Internal process 
D)  Human relations 
E)  Rational goal

Question 9

All of the following are models of organizational effectiveness except:

Accepted Answer

A)  System resource model 
B)  Goals model 
C)  Competing process approach 
D)  Process model 
E)  Multiple constituency model 
A)  System resource model 
B)  Goals model 
C)  Competing process approach 
D)  Process model 
E)  Multiple constituency model

Question 10

The competing values approach to organizational effectiveness comprises all of the following dimensions except:

Accepted Answer

A)  Flexibility vs. stability 
B)  Means vs. ends 
C)  Internal vs. external 
D)  Open vs. closed 
E)  None of the above 
A)  Flexibility vs. stability 
B)  Means vs. ends 
C)  Internal vs. external 
D)  Open vs. closed 
E)  None of the above

Question 11

The underlying rationale for the process model of effectiveness is the conversion of inputs into acceptable outputs.

Accepted Answer

A) True 
 B)False

Question 12

The prime beneficiary for the commercial XYZ Fitness Club would be which of the following constituencies?

Accepted Answer

A)  Personal trainers 
B)  Clients 
C)  Sponsors 
D)  Employees 
E)  Owners 
A)  Personal trainers 
B)  Clients 
C)  Sponsors 
D)  Employees 
E)  Owners

Question 13

In the ___________________ model, effectiveness is defined as the ability of the organization, in either absolute or relative terms, to exploit its environment in the acquisition of scarce and valued resources.

Accepted Answer

The answer of In the ___________________ model, effectiveness is defined...

Question 14

Which approach suggests that the effective organization is one in which the units and the members work well together?

Accepted Answer

A)  Goals model 
B)  System resource model 
C)  Process approach 
D)  Contingency model 
E)  None of the above 
A)  Goals model 
B)  System resource model 
C)  Process approach 
D)  Contingency model 
E)  None of the above

Question 15

In the ________________________ model of organizational effectiveness, the focus is on the throughputs of an organization.

Accepted Answer

The answer of In the ________________________ model of organizational effectiveness,...

Question 16

All constituencies of an organization have an equal say in how the organization should conduct its business.

Accepted Answer

A) True 
 B)False

Question 17

While the goals model is intuitively appealing, the two conditions behind the model (___________________ and ___________________) may not be valid for all types of organizations.

Accepted Answer

clarity of

Question 18

Which of the following approaches to organizational effectiveness would be used in the assessment of an organization's outputs?

Accepted Answer

A)  Goals model 
B)  System resource model 
C)  Process approach 
D)  Contingency model 
E)  None of the above 
A)  Goals model 
B)  System resource model 
C)  Process approach 
D)  Contingency model 
E)  None of the above

Question 19

Which of the following views holds that the constituency that is most important changes over time?

Accepted Answer

A)  Social justice 
B)  Power 
C)  Evolutionary 
D)  Relativistic 
E)  None of the above 
A)  Social justice 
B)  Power 
C)  Evolutionary 
D)  Relativistic 
E)  None of the above

Question 20

Criticalness, rarity, imitability, and substitutability are all critical to competitive advantage of an organization.

Accepted Answer

A) True 
 B)False

A systems view of organizational effectiveness would suggest that effectiveness be evaluated at the input, throughput, and output stages of the organization.

(a) _, (b) , and (c) ____ are the three dimensions of the competing values model of organizational effectiveness.

Given the difficulty of measuring intangible goals, it is not uncommon for organizations to use some ________________ measure as indicators of quality outcomes.

Blau and Scott (1962) argued that although several groups may benefit from an organization, one group can be identified as the ________________________.

The terms effectiveness and efficiency are often used interchangeably from an organizational perspective.

Multiple perspectives exist on organizational effectiveness. According to Zammuto (1984), all of the following are organizational perspectives except:

It is important to distinguish between the two sources of effectiveness criteria-multidimensionality of effectiveness versus _______________________ on effectiveness.

Quinn and Rohrbaugh (1983) proposed four models of effectiveness. Which of the following is not one of those proposed models?

All of the following are models of organizational effectiveness except:

The competing values approach to organizational effectiveness comprises all of the following dimensions except:

The underlying rationale for the process model of effectiveness is the conversion of inputs into acceptable outputs.

The prime beneficiary for the commercial XYZ Fitness Club would be which of the following constituencies?

In the ___________________ model, effectiveness is defined as the ability of the organization, in either absolute or relative terms, to exploit its environment in the acquisition of scarce and valued resources.

Which approach suggests that the effective organization is one in which the units and the members work well together?

In the ________________________ model of organizational effectiveness, the focus is on the throughputs of an organization.

All constituencies of an organization have an equal say in how the organization should conduct its business.

While the goals model is intuitively appealing, the two conditions behind the model (_ and _) may not be valid for all types of organizations.

Which of the following approaches to organizational effectiveness would be used in the assessment of an organization's outputs?

Which of the following views holds that the constituency that is most important changes over time?

Criticalness, rarity, imitability, and substitutability are all critical to competitive advantage of an organization.

Defining the Field of Sport Management

Classical View of Organizations

Systems View of Organizations

Meaning of Management

Planning

Managerial Decision Making

Principles of Organizing

Systems-Based Organizing

Staffing

Motivational Basis of Leading

Behavioral Process of Leading

Contemporary Approaches to Leadership

Managing Diversity

Program Evaluation

Service Quality

Filters

Exam 16: Organizational Effectiveness

A systems view of organizational effectiveness would suggest that effectiveness be evaluated at the input, throughput, and output stages of the organization.

(a) _________________, (b) __________________, and (c) __________________ are the three dimensions of the competing values model of organizational effectiveness.

Given the difficulty of measuring intangible goals, it is not uncommon for organizations to use some ________________ measure as indicators of quality outcomes.

Blau and Scott (1962) argued that although several groups may benefit from an organization, one group can be identified as the ________________________.

The terms effectiveness and efficiency are often used interchangeably from an organizational perspective.

Multiple perspectives exist on organizational effectiveness. According to Zammuto (1984), all of the following are organizational perspectives except:

It is important to distinguish between the two sources of effectiveness criteria-multidimensionality of effectiveness versus _______________________ on effectiveness.

Quinn and Rohrbaugh (1983) proposed four models of effectiveness. Which of the following is not one of those proposed models?

All of the following are models of organizational effectiveness except:

The competing values approach to organizational effectiveness comprises all of the following dimensions except:

The underlying rationale for the process model of effectiveness is the conversion of inputs into acceptable outputs.

The prime beneficiary for the commercial XYZ Fitness Club would be which of the following constituencies?

In the ___________________ model, effectiveness is defined as the ability of the organization, in either absolute or relative terms, to exploit its environment in the acquisition of scarce and valued resources.

Which approach suggests that the effective organization is one in which the units and the members work well together?

In the ________________________ model of organizational effectiveness, the focus is on the throughputs of an organization.

All constituencies of an organization have an equal say in how the organization should conduct its business.

While the goals model is intuitively appealing, the two conditions behind the model (___________________ and ___________________) may not be valid for all types of organizations.

Which of the following approaches to organizational effectiveness would be used in the assessment of an organization's outputs?

Which of the following views holds that the constituency that is most important changes over time?

Criticalness, rarity, imitability, and substitutability are all critical to competitive advantage of an organization.

Defining the Field of Sport Management

Classical View of Organizations

Systems View of Organizations

Meaning of Management

Planning

Managerial Decision Making

Principles of Organizing

Systems-Based Organizing

Staffing

Motivational Basis of Leading

Behavioral Process of Leading

Contemporary Approaches to Leadership

Managing Diversity

Program Evaluation

Service Quality

Filters

(a) _, (b) , and (c) ____ are the three dimensions of the competing values model of organizational effectiveness.

While the goals model is intuitively appealing, the two conditions behind the model (_ and _) may not be valid for all types of organizations.