Question 1

Ideology refers to a general strategy for managing conflicts.

Accepted Answer

A) True 
 B)False

Question 2

The brief scene from the Game of Thrones emphasizes what understanding of power that some social scientist also consider valid?

Accepted Answer

A)  Power is something someone has. 
B)  Power is something that is attributed to someone. 
C)  Power is the same thing as influence. 
D)  Power is often unequally distributed leading to dominance. 
A)  Power is something someone has. 
B)  Power is something that is attributed to someone. 
C)  Power is the same thing as influence. 
D)  Power is often unequally distributed leading to dominance.

Question 3

What are the four ways employees voice their dissent? Label and define each. Then, rank them according to their perceived competence.

Accepted Answer

The four ways employees voice their diss

Question 4

The explanation of hegemonic participation is best summarized as

Accepted Answer

A)  coercion that is so powerful in organizations that members have no control. 
B)  feminist organizations, which are superior to traditional organizations. 
C)  workplace democracy that delegitimizes oppressive organizational systems. 
D)  members of dominated groups participating in their own oppression. 
A)  coercion that is so powerful in organizations that members have no control. 
B)  feminist organizations, which are superior to traditional organizations. 
C)  workplace democracy that delegitimizes oppressive organizational systems. 
D)  members of dominated groups participating in their own oppression.

Question 5

Employee resistance and dissent are always unethical.

Accepted Answer

A) True 
 B)False

Question 6

The basic concept of "deep structure" power or rules in organizations concerns the way that

Accepted Answer

A)  communication distorts the contradictions within a system. 
B)  unquestioned assumptions within the organization influence behaviors. 
C)  those with authority have the ability to create rules. 
D)  individual interests are presented as universal interests. 
A)  communication distorts the contradictions within a system. 
B)  unquestioned assumptions within the organization influence behaviors. 
C)  those with authority have the ability to create rules. 
D)  individual interests are presented as universal interests.

Question 7

Referent, coercive, and reward power bases are all forms of positional power.

Accepted Answer

A) True 
 B)False

Question 8

Carol is more knowledgeable about technology than anyone else in her department. Other members almost always agree with her recommendations on technology purchases. This indicates that Carol has what type of power in her department?

Accepted Answer

A)  expert 
B)  legitimate 
C)  reward 
D)  referent 
A)  expert 
B)  legitimate 
C)  reward 
D)  referent

Question 9

Machiavellian employees tend to exercise power by giving orders and directive to others more than they receive them, especially during competitive situations.

Accepted Answer

A) True 
 B)False

Question 10

From a social exchange view of power, a newcomer has some power in an organization because the newcomer

Accepted Answer

A)  may have new ideas or information that old timers don't have. 
B)  is unaware of the rules and resources in the organization. 
C)  may have accepted the job with higher pay than the previous one. 
D)  is aware that others have more experience in their jobs. 
A)  may have new ideas or information that old timers don't have. 
B)  is unaware of the rules and resources in the organization. 
C)  may have accepted the job with higher pay than the previous one. 
D)  is aware that others have more experience in their jobs.

Question 11

Which of the following is an example of "surface power" rather than "deep structure"?

Accepted Answer

A)  the way unquestioned assumptions within the organization influence behaviors 
B)  the way communication distorts the contradictions within a system 
C)  the way individual interests are presented as universal interests 
D)  the way that individuals use their resources to influence others to do what they want 
A)  the way unquestioned assumptions within the organization influence behaviors 
B)  the way communication distorts the contradictions within a system 
C)  the way individual interests are presented as universal interests 
D)  the way that individuals use their resources to influence others to do what they want

Question 12

Unlike a resource dependency perspective on power, a social exchange view of power

Accepted Answer

A)  views only one party as having resources to exchange. 
B)  views both parties as having resources to exchange. 
C)  considers resources to be the primary basis for power. 
D)  considers resources to be the primary basis for influencing behavior. 
A)  views only one party as having resources to exchange. 
B)  views both parties as having resources to exchange. 
C)  considers resources to be the primary basis for power. 
D)  considers resources to be the primary basis for influencing behavior.

Question 13

Using French and Raven's five power bases, compare and contrast the power of a dictator to the power of a beloved athletic team captain.

Accepted Answer

Using French and Raven's five power base

Question 14

According to the analysis of the Lucille Burger story, Watson's deep structure power is obscured in the story because

Accepted Answer

A)  Lucille knew him and still asked him for his badge. 
B)  he only has to raise his hand to have someone get his badge. 
C)  Lucille follows the rules in asking him for his badge. 
D)  he did not have to follow the rules if he chose not to do so. 
A)  Lucille knew him and still asked him for his badge. 
B)  he only has to raise his hand to have someone get his badge. 
C)  Lucille follows the rules in asking him for his badge. 
D)  he did not have to follow the rules if he chose not to do so.

Question 15

Carol is the head of the department. People often privately disagree with some of her suggestions but tend to go along with her at meetings anyway because she is in charge. This suggests that Carol has what type of power?

Accepted Answer

A)  expert 
B)  legitimate 
C)  rewards 
D)  referent 
A)  expert 
B)  legitimate 
C)  rewards 
D)  referent

Question 16

As secretary in the department, Carol can make things easy or hard on people by how quickly or slowly she processes their paperwork. Other members almost always agree with her suggestions that the department should do something even if they think it is a poor idea. This indicates that Carol has what type of power in her department?

Accepted Answer

A)  expert 
B)  legitimate 
C)  reward 
D)  referent 
A)  expert 
B)  legitimate 
C)  reward 
D)  referent

Ideology refers to a general strategy for managing conflicts.

The brief scene from the Game of Thrones emphasizes what understanding of power that some social scientist also consider valid?

What are the four ways employees voice their dissent? Label and define each. Then, rank them according to their perceived competence.

The explanation of hegemonic participation is best summarized as

Employee resistance and dissent are always unethical.

The basic concept of "deep structure" power or rules in organizations concerns the way that

Referent, coercive, and reward power bases are all forms of positional power.

Carol is more knowledgeable about technology than anyone else in her department. Other members almost always agree with her recommendations on technology purchases. This indicates that Carol has what type of power in her department?

Machiavellian employees tend to exercise power by giving orders and directive to others more than they receive them, especially during competitive situations.

From a social exchange view of power, a newcomer has some power in an organization because the newcomer

Which of the following is an example of "surface power" rather than "deep structure"?

Unlike a resource dependency perspective on power, a social exchange view of power

Using French and Raven's five power bases, compare and contrast the power of a dictator to the power of a beloved athletic team captain.

According to the analysis of the Lucille Burger story, Watson's deep structure power is obscured in the story because

Carol is the head of the department. People often privately disagree with some of her suggestions but tend to go along with her at meetings anyway because she is in charge. This suggests that Carol has what type of power?

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters

Exam 11: Communication, Power, and Resistance

Ideology refers to a general strategy for managing conflicts.

The brief scene from the Game of Thrones emphasizes what understanding of power that some social scientist also consider valid?

What are the four ways employees voice their dissent? Label and define each. Then, rank them according to their perceived competence.

The explanation of hegemonic participation is best summarized as

Employee resistance and dissent are always unethical.

The basic concept of "deep structure" power or rules in organizations concerns the way that

Referent, coercive, and reward power bases are all forms of positional power.

Carol is more knowledgeable about technology than anyone else in her department. Other members almost always agree with her recommendations on technology purchases. This indicates that Carol has what type of power in her department?

Machiavellian employees tend to exercise power by giving orders and directive to others more than they receive them, especially during competitive situations.

From a social exchange view of power, a newcomer has some power in an organization because the newcomer

Which of the following is an example of "surface power" rather than "deep structure"?

Unlike a resource dependency perspective on power, a social exchange view of power

Using French and Raven's five power bases, compare and contrast the power of a dictator to the power of a beloved athletic team captain.

According to the analysis of the Lucille Burger story, Watson's deep structure power is obscured in the story because

Carol is the head of the department. People often privately disagree with some of her suggestions but tend to go along with her at meetings anyway because she is in charge. This suggests that Carol has what type of power?

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters