Question 1

Which of the following occurs during the loosening phase of an international transfer but not during a domestic transfer?

Accepted Answer

A)  The company or the individual initiates the idea of a transfer. 
B)  The individual tries to finish projects and pass on information to others. 
C)  The individual may be seen as a less committed, short-time employee by others. 
D)  The individual and family receive cultural and/or language training. 
A)  The company or the individual initiates the idea of a transfer. 
B)  The individual tries to finish projects and pass on information to others. 
C)  The individual may be seen as a less committed, short-time employee by others. 
D)  The individual and family receive cultural and/or language training. D

Question 2

Which of the following is not a potential problem for someone being promoted?

Accepted Answer

A)  learning how to interact with former peers who are now subordinates 
B)  learning how to manage new information that the person now has access to, but did no previously 
C)  learning how to improve performance on previous tasks or duties 
D)  learning new tasks or duties 
A)  learning how to interact with former peers who are now subordinates 
B)  learning how to manage new information that the person now has access to, but did no previously 
C)  learning how to improve performance on previous tasks or duties 
D)  learning new tasks or duties C

Question 3

According to sensemaking theory, the process of assigning meaning is a process of

Accepted Answer

A)  assigning meaning after an experience. 
B)  passively accepting the meaning of an experience. 
C)  actively reducing uncertainty from an experience. 
D)  individually assigning meaning to an experience. 
A)  assigning meaning after an experience. 
B)  passively accepting the meaning of an experience. 
C)  actively reducing uncertainty from an experience. 
D)  individually assigning meaning to an experience. A

Question 4

During the in-play portion of the merger when the integration of the two companies into one is occurring, it is good to

Accepted Answer

A)  provide frequent communication updates to keep employees informed. 
B)  keep information secret to the degree possible to avoid rumors. 
C)  limit communication to formal announcements like press releases. 
D)  communicate information only on matters that have been finalized. 
A)  provide frequent communication updates to keep employees informed. 
B)  keep information secret to the degree possible to avoid rumors. 
C)  limit communication to formal announcements like press releases. 
D)  communicate information only on matters that have been finalized.

Question 5

Which of the following is not an issue with a domestic job transfer?

Accepted Answer

A)  learning the culture of the new country 
B)  adjusting to the new city or community 
C)  learning new duties and responsibilities 
D)  developing relationships with new coworkers 
A)  learning the culture of the new country 
B)  adjusting to the new city or community 
C)  learning new duties and responsibilities 
D)  developing relationships with new coworkers

Question 6

Which of the following fits the definition of a career plateau?

Accepted Answer

A)  Someone wants to continue to move up in the organization but has been in the same position for several years. 
B)  Someone wants to make a lateral transfer to another department to learn new skills. 
C)  Someone takes an international transfer to gain more organizational experience even though the position is about the same. 
D)  Someone takes the same position at another company because it pays more. 
A)  Someone wants to continue to move up in the organization but has been in the same position for several years. 
B)  Someone wants to make a lateral transfer to another department to learn new skills. 
C)  Someone takes an international transfer to gain more organizational experience even though the position is about the same. 
D)  Someone takes the same position at another company because it pays more.

Question 7

During and after a layoff, research suggests the best communication strategy is to

Accepted Answer

A)  keep things as secretive a possible to avoid fueling rumors. 
B)  give out even partial information if that is all that is available. 
C)  wait until information is complete and accurate before releasing any of it. 
D)  warn employees about spreading rumors to help eliminate them. 
A)  keep things as secretive a possible to avoid fueling rumors. 
B)  give out even partial information if that is all that is available. 
C)  wait until information is complete and accurate before releasing any of it. 
D)  warn employees about spreading rumors to help eliminate them.

Question 8

It may help individuals who have reached career plateaus to be able to maintain a positive work outlook if management provides them with

Accepted Answer

A)  information about when higher ups will retire. 
B)  mentoring opportunities or special projects to do. 
C)  years of service recognition awards. 
D)  a new title without additional responsibilities. 
A)  information about when higher ups will retire. 
B)  mentoring opportunities or special projects to do. 
C)  years of service recognition awards. 
D)  a new title without additional responsibilities.

Question 9

Which of the following is not generally considered an important characteristic of a person who should be promoted?

Accepted Answer

A)  The person has the technical skills to be able to perform the new position. 
B)  The person has the people skills to be able to relate to people in the new position. 
C)  The person has the big-picture skills to understand the whole organization. 
D)  The person has relationships with the decision-makers in the organization. 
A)  The person has the technical skills to be able to perform the new position. 
B)  The person has the people skills to be able to relate to people in the new position. 
C)  The person has the big-picture skills to understand the whole organization. 
D)  The person has relationships with the decision-makers in the organization.

Question 10

Employees who survive a layoff (still have a job)

Accepted Answer

A)  need no special communication efforts because they are so pleased to still have their jobs. 
B)  need to be encouraged to communication a positive image for the company to help it recover. 
C)  have more positive attitudes if their supervisors communicate to them and support them. 
D)  have more positive attitudes if they did not communicate regularly with the laid-off employees. 
A)  need no special communication efforts because they are so pleased to still have their jobs. 
B)  need to be encouraged to communication a positive image for the company to help it recover. 
C)  have more positive attitudes if their supervisors communicate to them and support them. 
D)  have more positive attitudes if they did not communicate regularly with the laid-off employees.

Question 11

Which of the following is an important issue for a transferee in a domestic job transfer?

Accepted Answer

A)  learning the culture of the overall organization 
B)  learning the subculture of the local facility 
C)  maintaining relationships with the previous work site 
D)  maintaining work responsibilities at the previous work site 
A)  learning the culture of the overall organization 
B)  learning the subculture of the local facility 
C)  maintaining relationships with the previous work site 
D)  maintaining work responsibilities at the previous work site

Question 12

Which of the following is not a common communication problem during a merger?

Accepted Answer

A)  The cultures of the two organizations have to be combined. 
B)  The communication technologies have to be integrated. 
C)  Employees need to learn the unique language of the other organization. 
D)  Employees have to become familiar with the culture of their communities. 
A)  The cultures of the two organizations have to be combined. 
B)  The communication technologies have to be integrated. 
C)  Employees need to learn the unique language of the other organization. 
D)  Employees have to become familiar with the culture of their communities.

Question 13

Which of the following communication changes is not common during the loosening phase of a domestic job transfer?

Accepted Answer

A)  Transferees communicate to coworkers and supervisors to finish up current projects. 
B)  Coworkers communicate dissatisfaction about the transferee's decision to transfer. 
C)  Coworkers communicate less because they see the transferee as a short timer. 
D)  Coworkers communicate appreciation to the transferee by having a farewell party. 
A)  Transferees communicate to coworkers and supervisors to finish up current projects. 
B)  Coworkers communicate dissatisfaction about the transferee's decision to transfer. 
C)  Coworkers communicate less because they see the transferee as a short timer. 
D)  Coworkers communicate appreciation to the transferee by having a farewell party.

Question 14

Sensemaking is driven by plausibility rather than accuracy. This concept means that sensemaking

Accepted Answer

A)  creates meaning that accurately reflects what actually happened. 
B)  creates meaning after the event has occurred, retrospectively. 
C)  can create meaning that does not accurately reflect what actually happened. 
D)  creates meaning by people collectively determining how to understand something. 
A)  creates meaning that accurately reflects what actually happened. 
B)  creates meaning after the event has occurred, retrospectively. 
C)  can create meaning that does not accurately reflect what actually happened. 
D)  creates meaning by people collectively determining how to understand something.

Question 15

A regional bank operating in three states purchases a smaller local in the next state. This is an example of what type of strategy?

Accepted Answer

A)  vertical integration 
B)  perpendicular integration 
C)  horizontal integration 
D)  conglomerate integration 
A)  vertical integration 
B)  perpendicular integration 
C)  horizontal integration 
D)  conglomerate integration

Question 16

An organization may be able to avoid communicating that it is reducing its workforce by

Accepted Answer

A)  by having laid-off employees sign a non-disclosure agreement. 
B)  by laying off employees in a location distant from its headquarters. 
C)  if it can reduce the number of employees due to natural attrition. 
D)  if it can provide placement services for employees who must leave. 
A)  by having laid-off employees sign a non-disclosure agreement. 
B)  by laying off employees in a location distant from its headquarters. 
C)  if it can reduce the number of employees due to natural attrition. 
D)  if it can provide placement services for employees who must leave.

Question 17

Sensebreaking can be an important part of the sensemaking process. Sensebreaking specifically involves

Accepted Answer

A)  showing that a person has extra knowledge on a topic. 
B)  influencing others to accept a particular understanding of future plans. 
C)  showing that current understanding of something is problematic. 
D)  creating a relationship between the speaker and the message recipient. 
A)  showing that a person has extra knowledge on a topic. 
B)  influencing others to accept a particular understanding of future plans. 
C)  showing that current understanding of something is problematic. 
D)  creating a relationship between the speaker and the message recipient.

Question 18

In some instances it is important that sensebreaking communication precedes new sensemaking. Sensebreaking involves

Accepted Answer

A)  showing that a person has extra knowledge on a topic. 
B)  creating a new understanding of a situation. 
C)  showing that current understanding of something is problematic. 
D)  creating a new relationship between the speaker and the situation. 
A)  showing that a person has extra knowledge on a topic. 
B)  creating a new understanding of a situation. 
C)  showing that current understanding of something is problematic. 
D)  creating a new relationship between the speaker and the situation.

Question 19

Which of the following is an issue for an international job transfer but not a domestic transfer?

Accepted Answer

A)  learning the culture of the new country 
B)  adjusting to the new city or community 
C)  learning new duties and responsibilities 
D)  developing relationships with new coworkers 
A)  learning the culture of the new country 
B)  adjusting to the new city or community 
C)  learning new duties and responsibilities 
D)  developing relationships with new coworkers

Question 20

Which of the following is an example of hazing a newly promoted employee rather than simply testing the person?

Accepted Answer

A)  A supervisor quizzes the person about the steps needed to complete a job. 
B)  A peer publically criticizes the person to finish the job more quickly as it is being done. 
C)  A supervisor double checks to see whether the person did the job correctly. 
D)  A peer asks whether the person knows how to check records on the computer. 
A)  A supervisor quizzes the person about the steps needed to complete a job. 
B)  A peer publically criticizes the person to finish the job more quickly as it is being done. 
C)  A supervisor double checks to see whether the person did the job correctly. 
D)  A peer asks whether the person knows how to check records on the computer.

Which of the following occurs during the loosening phase of an international transfer but not during a domestic transfer?

Which of the following is not a potential problem for someone being promoted?

According to sensemaking theory, the process of assigning meaning is a process of

During the in-play portion of the merger when the integration of the two companies into one is occurring, it is good to

Which of the following is not an issue with a domestic job transfer?

Which of the following fits the definition of a career plateau?

During and after a layoff, research suggests the best communication strategy is to

It may help individuals who have reached career plateaus to be able to maintain a positive work outlook if management provides them with

Which of the following is not generally considered an important characteristic of a person who should be promoted?

Employees who survive a layoff (still have a job)

Which of the following is an important issue for a transferee in a domestic job transfer?

Which of the following is not a common communication problem during a merger?

Which of the following communication changes is not common during the loosening phase of a domestic job transfer?

Sensemaking is driven by plausibility rather than accuracy. This concept means that sensemaking

A regional bank operating in three states purchases a smaller local in the next state. This is an example of what type of strategy?

An organization may be able to avoid communicating that it is reducing its workforce by

Sensebreaking can be an important part of the sensemaking process. Sensebreaking specifically involves

In some instances it is important that sensebreaking communication precedes new sensemaking. Sensebreaking involves

Which of the following is an issue for an international job transfer but not a domestic transfer?

Which of the following is an example of hazing a newly promoted employee rather than simply testing the person?

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Organizational Exit

Filters

Exam 14: Communication During Career and Organizational Transitions

Which of the following occurs during the loosening phase of an international transfer but not during a domestic transfer?

Which of the following is not a potential problem for someone being promoted?

According to sensemaking theory, the process of assigning meaning is a process of

During the in-play portion of the merger when the integration of the two companies into one is occurring, it is good to

Which of the following is not an issue with a domestic job transfer?

Which of the following fits the definition of a career plateau?

During and after a layoff, research suggests the best communication strategy is to

It may help individuals who have reached career plateaus to be able to maintain a positive work outlook if management provides them with

Which of the following is not generally considered an important characteristic of a person who should be promoted?

Employees who survive a layoff (still have a job)

Which of the following is an important issue for a transferee in a domestic job transfer?

Which of the following is not a common communication problem during a merger?

Which of the following communication changes is not common during the loosening phase of a domestic job transfer?

Sensemaking is driven by plausibility rather than accuracy. This concept means that sensemaking

A regional bank operating in three states purchases a smaller local in the next state. This is an example of what type of strategy?

An organization may be able to avoid communicating that it is reducing its workforce by

Sensebreaking can be an important part of the sensemaking process. Sensebreaking specifically involves

In some instances it is important that sensebreaking communication precedes new sensemaking. Sensebreaking involves

Which of the following is an issue for an international job transfer but not a domestic transfer?

Which of the following is an example of hazing a newly promoted employee rather than simply testing the person?

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Organizational Exit

Filters