Question 1

Explain why deep structure can be difficult for employees to resist.

Accepted Answer

Deep structure can be difficult for employees to resist because it often represents the underlying beliefs, values, and norms within an organization. These deeply ingrained aspects of the organizational culture can be very powerful and difficult to challenge or change. Employees may feel pressure to conform to the deep structure in order to fit in and be accepted by their colleagues and superiors. Additionally, deep structure may be reinforced by formal policies and procedures, as well as informal social dynamics within the workplace. This can create a sense of inertia and resistance to change, making it challenging for employees to push back against the status quo. Furthermore, deep structure often reflects the power dynamics within an organization, with certain individuals or groups holding more influence and control. This can make it intimidating for employees to challenge the deep structure, as they may fear negative repercussions or backlash. Overall, the deeply embedded nature of deep structure and the social and power dynamics it represents can make it difficult for employees to resist.

Question 2

Which of the following is not associated with having an ideology?

Accepted Answer

A)  Ideology is a framework for understanding reality. 
B)  Ideology is a set of criteria for evaluating actions as right or wrong. 
C)  Ideology provides individuals with an identity. 
D)  Ideology provides a set of ideas for changing society. 
A)  Ideology is a framework for understanding reality. 
B)  Ideology is a set of criteria for evaluating actions as right or wrong. 
C)  Ideology provides individuals with an identity. 
D)  Ideology provides a set of ideas for changing society. D

Question 3

Which of the following is not a resource dependency understanding of power?

Accepted Answer

A)  If you attribute power to someone else, they have influence over you. 
B)  If someone else has something you want or need, that person has power over you. 
C)  If you have something someone wants or needs, you have power over that person. 
D)  If you depend on someone for certain things you need, that person has power over you. 
A)  If you attribute power to someone else, they have influence over you. 
B)  If someone else has something you want or need, that person has power over you. 
C)  If you have something someone wants or needs, you have power over that person. 
D)  If you depend on someone for certain things you need, that person has power over you. A

Question 4

Employees tend to use circumvention to communicate dissent when they perceive their supervisor lacks competence or skill to handle the situation.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is an appropriate definition of ideology?

Accepted Answer

A)  Ideology is the idealistic view people have of reality. 
B)  Ideology is a set of criteria for evaluating actions as right or wrong. 
C)  Ideology is a set of beliefs about the role of people in society. 
D)  Ideology is the self-image a person has in a society. 
A)  Ideology is the idealistic view people have of reality. 
B)  Ideology is a set of criteria for evaluating actions as right or wrong. 
C)  Ideology is a set of beliefs about the role of people in society. 
D)  Ideology is the self-image a person has in a society.

Question 6

Which of the following is an example of "deep structure power" rather than "surface power"?

Accepted Answer

A)  the way unquestioned assumptions within the organization influence behaviors 
B)  the way communication is used to distribute directives and assignments for employees 
C)  the way those in management use their positions to gain compliance from subordinate 
D)  the way that coworkers use their experience and resources to influence peers to do what they want 
A)  the way unquestioned assumptions within the organization influence behaviors 
B)  the way communication is used to distribute directives and assignments for employees 
C)  the way those in management use their positions to gain compliance from subordinate 
D)  the way that coworkers use their experience and resources to influence peers to do what they want

Question 7

Compare and contrast resource dependency and social exchange theories of power.

Accepted Answer

Resource dependency theory and social ex

Question 8

Volunteers can also resist the exercise of power by paid employees in a nonprofit organization. What might real and decaf resistance look like in a volunteer organization setting?

Accepted Answer

Real resistance in a volunteer organizat

Question 9

Differentiate real from decaf resistance. Explain situations where employees may prefer to use one over the other. Consider issues of surface and deep structure power.

Accepted Answer

Real resistance refers to genuine opposi

Question 10

Many people in the department look up to Carol. When she starts eating a salad and then going for a brisk walk during lunch hour instead of going to the local burger place, many other employees start doing the same thing. This suggests that Carol has which type of power?

Accepted Answer

A)  expert 
B)  legitimate 
C)  reward 
D)  referent 
A)  expert 
B)  legitimate 
C)  reward 
D)  referent

Question 11

Deep power can be created by the way we tend to represent universal interests as sectional in our everyday talk.

Accepted Answer

A) True 
 B)False

Question 12

The company president persuades a team of employees to work overtime "so the company continues to grow." This is probably an example of

Accepted Answer

A)  the political function of ideology. 
B)  denying or transmuting contradictions. 
C)  naturalizing the present. 
D)  representing sectional interests as universal. 
A)  the political function of ideology. 
B)  denying or transmuting contradictions. 
C)  naturalizing the present. 
D)  representing sectional interests as universal.

Question 13

Which of the following is an example of "real resistance" rather than "decaf resistance" to a new work regulation?

Accepted Answer

A)  Workers complain to each other about the work regulation. 
B)  Workers request a meeting with management to voice their opinions. 
C)  Workers occasionally use the old procedures when management is not watching. 
D)  Workers occasionally work slowly by following the procedures exactly. 
A)  Workers complain to each other about the work regulation. 
B)  Workers request a meeting with management to voice their opinions. 
C)  Workers occasionally use the old procedures when management is not watching. 
D)  Workers occasionally work slowly by following the procedures exactly.

Question 14

According to the textbook authors, the exercise of power is best thought of as

Accepted Answer

A)  influence. 
B)  power. 
C)  empowerment. 
D)  dominance. 
A)  influence. 
B)  power. 
C)  empowerment. 
D)  dominance.

Question 15

Which of the following is an example of covert rather than overt resistance to new work regulations?

Accepted Answer

A)  Employees slow down their work so that supervisors know they are unhappy. 
B)  Employees do not follow new procedures when their supervisors are not present. 
C)  Employees request a meeting with management to voice their opinions. 
D)  Employees refuse to comply with the new procedures from their supervisors. 
A)  Employees slow down their work so that supervisors know they are unhappy. 
B)  Employees do not follow new procedures when their supervisors are not present. 
C)  Employees request a meeting with management to voice their opinions. 
D)  Employees refuse to comply with the new procedures from their supervisors.

Question 16

Explain a resource dependency view of power in an organizational setting. Then, explain how resource dependency changes for an employee who moves from being a newcomer to being an established member of the organization.

Accepted Answer

The resource dependency view of power in

Question 17

The company president praises the employees for their work and tells them they will all be receiving raises but fails to mention that a number of employees are also being laid off at the same time. This is probably an example of

Accepted Answer

A)  the political function of ideology. 
B)  naturalizing the present. 
C)  denying or transmuting contradictions. 
D)  representing sectional interests as universal. 
A)  the political function of ideology. 
B)  naturalizing the present. 
C)  denying or transmuting contradictions. 
D)  representing sectional interests as universal.

Question 18

Define and explain the five characteristics of deep structure power.

Accepted Answer

Deep structure power refers to the under

Question 19

A resource dependency understanding of power suggests which of the following is true?

Accepted Answer

A)  If someone else has a higher position than you, that person has power over you. 
B)  If you believe that you have power over someone, you can influence them. 
C)  If someone else has something you want or need, that person has power over you. 
D)  If you attribute power to someone else, they have influence over you. 
A)  If someone else has a higher position than you, that person has power over you. 
B)  If you believe that you have power over someone, you can influence them. 
C)  If someone else has something you want or need, that person has power over you. 
D)  If you attribute power to someone else, they have influence over you.

Question 20

The company president persuades a team of employees to work overtime "because teams in our competitors' companies work overtime." This is probably an example of

Accepted Answer

A)  denying or transmuting contradictions. 
B)  representing sectional interests as universal. 
C)  the political function of ideology. 
D)  naturalizing the present. 
A)  denying or transmuting contradictions. 
B)  representing sectional interests as universal. 
C)  the political function of ideology. 
D)  naturalizing the present.

Explain why deep structure can be difficult for employees to resist.

Which of the following is not associated with having an ideology?

Which of the following is not a resource dependency understanding of power?

Employees tend to use circumvention to communicate dissent when they perceive their supervisor lacks competence or skill to handle the situation.

Which of the following is an appropriate definition of ideology?

Which of the following is an example of "deep structure power" rather than "surface power"?

Compare and contrast resource dependency and social exchange theories of power.

Volunteers can also resist the exercise of power by paid employees in a nonprofit organization. What might real and decaf resistance look like in a volunteer organization setting?

Differentiate real from decaf resistance. Explain situations where employees may prefer to use one over the other. Consider issues of surface and deep structure power.

Many people in the department look up to Carol. When she starts eating a salad and then going for a brisk walk during lunch hour instead of going to the local burger place, many other employees start doing the same thing. This suggests that Carol has which type of power?

Deep power can be created by the way we tend to represent universal interests as sectional in our everyday talk.

The company president persuades a team of employees to work overtime "so the company continues to grow." This is probably an example of

Which of the following is an example of "real resistance" rather than "decaf resistance" to a new work regulation?

According to the textbook authors, the exercise of power is best thought of as

Which of the following is an example of covert rather than overt resistance to new work regulations?

Explain a resource dependency view of power in an organizational setting. Then, explain how resource dependency changes for an employee who moves from being a newcomer to being an established member of the organization.

The company president praises the employees for their work and tells them they will all be receiving raises but fails to mention that a number of employees are also being laid off at the same time. This is probably an example of

Define and explain the five characteristics of deep structure power.

A resource dependency understanding of power suggests which of the following is true?

The company president persuades a team of employees to work overtime "because teams in our competitors' companies work overtime." This is probably an example of

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

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Exam 11: Communication, Power, and Resistance

Explain why deep structure can be difficult for employees to resist.

Which of the following is not associated with having an ideology?

Which of the following is not a resource dependency understanding of power?

Employees tend to use circumvention to communicate dissent when they perceive their supervisor lacks competence or skill to handle the situation.

Which of the following is an appropriate definition of ideology?

Which of the following is an example of "deep structure power" rather than "surface power"?

Compare and contrast resource dependency and social exchange theories of power.

Volunteers can also resist the exercise of power by paid employees in a nonprofit organization. What might real and decaf resistance look like in a volunteer organization setting?

Differentiate real from decaf resistance. Explain situations where employees may prefer to use one over the other. Consider issues of surface and deep structure power.

Many people in the department look up to Carol. When she starts eating a salad and then going for a brisk walk during lunch hour instead of going to the local burger place, many other employees start doing the same thing. This suggests that Carol has which type of power?

Deep power can be created by the way we tend to represent universal interests as sectional in our everyday talk.

The company president persuades a team of employees to work overtime "so the company continues to grow." This is probably an example of

Which of the following is an example of "real resistance" rather than "decaf resistance" to a new work regulation?

According to the textbook authors, the exercise of power is best thought of as

Which of the following is an example of covert rather than overt resistance to new work regulations?

Explain a resource dependency view of power in an organizational setting. Then, explain how resource dependency changes for an employee who moves from being a newcomer to being an established member of the organization.

The company president praises the employees for their work and tells them they will all be receiving raises but fails to mention that a number of employees are also being laid off at the same time. This is probably an example of

Define and explain the five characteristics of deep structure power.

A resource dependency understanding of power suggests which of the following is true?

The company president persuades a team of employees to work overtime "because teams in our competitors' companies work overtime." This is probably an example of

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters