Question 1

According to the original concepts of uncertainty reduction theory, which one of the following is true when a person meets a new coworker?

Accepted Answer

A)  The person may try to reduce uncertainty based on previous experience alone. 
B)  The person may not seek information to maintain his or her image. 
C)  The person will try to ignore the discomfort due to the uncertainty. 
D)  The person will be motivated to seek information to reduce his or her uncertainty. 
A)  The person may try to reduce uncertainty based on previous experience alone. 
B)  The person may not seek information to maintain his or her image. 
C)  The person will try to ignore the discomfort due to the uncertainty. 
D)  The person will be motivated to seek information to reduce his or her uncertainty. D

Question 2

A random versus sequential socialization strategy refers to

Accepted Answer

A)  training that occurs in no particular order versus training in a particular pattern. 
B)  training that varies in how long it takes versus training that always takes the same amount of time. 
C)  training by oneself versus training with a number of other people. 
D)  training by oneself versus training with a mentor or person who previously held the position. 
A)  training that occurs in no particular order versus training in a particular pattern. 
B)  training that varies in how long it takes versus training that always takes the same amount of time. 
C)  training by oneself versus training with a number of other people. 
D)  training by oneself versus training with a mentor or person who previously held the position. A

Question 3

Define divestiture. Then, explain two strategies that institutions use to create divestiture.

Accepted Answer

Divestiture refers to the process of selling off assets, business units, or subsidiaries by a company or institution. This can be done for various reasons, such as to raise capital, streamline operations, or refocus on core business activities.

Two strategies that institutions use to create divestiture are:

1. Spin-off: In a spin-off, a company creates a new, independent entity by separating a business unit or subsidiary and distributing its shares to existing shareholders. This allows the institution to divest itself of a non-core business while giving shareholders ownership in the new entity.

2. Asset sale: Another strategy for divestiture is to simply sell off the assets or business unit to another company or investor. This can be a quicker and more straightforward way to exit a non-core business and realize value from the assets.

Both of these strategies can help institutions to streamline their operations, focus on their core competencies, and unlock value for shareholders.

Question 4

Explain how uncertainty management theory differs from the earlier uncertainty reduction theory.

Accepted Answer

Uncertainty management theory differs fr

Question 5

Organizational newcomers experience four types of uncertainty (e.g., task uncertainty). Define three of these types of uncertainty and provide examples.

Accepted Answer

Organizational newcomers experience four

Question 6

A newcomer is uncertain about the department norms for lunch breaks. Rather than ask anyone, she simply keeps track of when people leave and return for about a week and decides lunch breaks are for about 30-40 minutes. This is an example of which information-seeking strategy?

Accepted Answer

A)  disguising conversation 
B)  third party inquiry 
C)  observation 
D)  testing 
A)  disguising conversation 
B)  third party inquiry 
C)  observation 
D)  testing

Question 7

Vertical (hierarchical) metaphors are often used in our everyday talk about organization without us realizing it.

Accepted Answer

A) True 
 B)False

Question 8

A person who assumes a custodial or team player role tends to

Accepted Answer

A)  accept the values, practices, and behaviors of the organization. 
B)  try to find innovative ways to change his or her job to improve it. 
C)  try to negotiate changes in his or her work situation. 
D)  reject many of the norms and values of the organization. 
A)  accept the values, practices, and behaviors of the organization. 
B)  try to find innovative ways to change his or her job to improve it. 
C)  try to negotiate changes in his or her work situation. 
D)  reject many of the norms and values of the organization.

Question 9

Rebels ignore their own interests and needs for the benefit of the organization.

Accepted Answer

A) True 
 B)False

Question 10

Serial socialization can be defined as

Accepted Answer

A)  separating newcomers from others while they learn their roles. 
B)  training newcomers in a large group. 
C)  providing a mentor or role model for newcomers. 
D)  leaving newcomers on their own to learn their roles. 
A)  separating newcomers from others while they learn their roles. 
B)  training newcomers in a large group. 
C)  providing a mentor or role model for newcomers. 
D)  leaving newcomers on their own to learn their roles.

Question 11

According to uncertainty management theory, which one of the following is not true when a person meets a new coworker?

Accepted Answer

A)  The person may try to ignore the discomfort due to the uncertainty. 
B)  The person may try to reduce uncertainty based on previous experience alone. 
C)  The person may not seek information to maintain his or her image. 
D)  The person will automatically be motivated to seek information to reduce his or her uncertainty. 
A)  The person may try to ignore the discomfort due to the uncertainty. 
B)  The person may try to reduce uncertainty based on previous experience alone. 
C)  The person may not seek information to maintain his or her image. 
D)  The person will automatically be motivated to seek information to reduce his or her uncertainty.

Question 12

Identify and define three information-seeking strategies that newcomers can use without needing to ask the source of uncertainty directly, such as a manager.

Accepted Answer

1. Observation: Newcomers can use observ

Question 13

Uncertainty reduction theory is older than uncertainty management theory.

Accepted Answer

A) True 
 B)False

Question 14

Informal socialization can be defined as

Accepted Answer

A)  training that occurs for newcomers while on the job. 
B)  training that gives newcomers a sense that they are valued. 
C)  training that give newcomers a sense that their opinions are valued. 
D)  training that occurs before newcomers get to do real work. 
A)  training that occurs for newcomers while on the job. 
B)  training that gives newcomers a sense that they are valued. 
C)  training that give newcomers a sense that their opinions are valued. 
D)  training that occurs before newcomers get to do real work.

Question 15

Functional boundaries symbolically separate organizations into departments or divisions. Identify two ways that communication creates these boundaries for organizational members.

Accepted Answer

1. Hierarchical Communication: Communica

Question 16

Telling a coworker that work was done in a particular way at one's last job could be an information-seeking strategy known as testing.

Accepted Answer

A) True 
 B)False

Question 17

A newcomer is uncertain about what her supervisor wants in a report. Not wanting to look bad, she asks a peer what to do. This is an example of which information-seeking strategy?

Accepted Answer

A)  direct inquiry 
B)  indirect inquiry 
C)  third-party inquiry 
D)  testing 
A)  direct inquiry 
B)  indirect inquiry 
C)  third-party inquiry 
D)  testing

Question 18

Describe three sources besides their supervisors and peers from whom newcomers can seek information to manage their uncertainty. Include an example of the type of information those sources might provide to assist the newcomer.

Accepted Answer

1. Human Resources: Newcomers can seek i

Question 19

The information seeking strategies of observing and surveillance do not require direct communication.

Accepted Answer

A) True 
 B)False

Question 20

An investiture versus divestiture strategy of socialization refers to

Accepted Answer

A)  on the job training versus training away from the actual work. 
B)  training by oneself versus training with a number of other people. 
C)  training that allows people to be themselves versus training that attempts to change characteristics of the individual. 
D)  training that follows a particular time pattern versus training that can take an indefinite period of time. 
A)  on the job training versus training away from the actual work. 
B)  training by oneself versus training with a number of other people. 
C)  training that allows people to be themselves versus training that attempts to change characteristics of the individual. 
D)  training that follows a particular time pattern versus training that can take an indefinite period of time.

According to the original concepts of uncertainty reduction theory, which one of the following is true when a person meets a new coworker?

A random versus sequential socialization strategy refers to

Define divestiture. Then, explain two strategies that institutions use to create divestiture.

Explain how uncertainty management theory differs from the earlier uncertainty reduction theory.

Organizational newcomers experience four types of uncertainty (e.g., task uncertainty). Define three of these types of uncertainty and provide examples.

A newcomer is uncertain about the department norms for lunch breaks. Rather than ask anyone, she simply keeps track of when people leave and return for about a week and decides lunch breaks are for about 30-40 minutes. This is an example of which information-seeking strategy?

Vertical (hierarchical) metaphors are often used in our everyday talk about organization without us realizing it.

A person who assumes a custodial or team player role tends to

Rebels ignore their own interests and needs for the benefit of the organization.

Serial socialization can be defined as

According to uncertainty management theory, which one of the following is not true when a person meets a new coworker?

Identify and define three information-seeking strategies that newcomers can use without needing to ask the source of uncertainty directly, such as a manager.

Uncertainty reduction theory is older than uncertainty management theory.

Informal socialization can be defined as

Functional boundaries symbolically separate organizations into departments or divisions. Identify two ways that communication creates these boundaries for organizational members.

Telling a coworker that work was done in a particular way at one's last job could be an information-seeking strategy known as testing.

A newcomer is uncertain about what her supervisor wants in a report. Not wanting to look bad, she asks a peer what to do. This is an example of which information-seeking strategy?

Describe three sources besides their supervisors and peers from whom newcomers can seek information to manage their uncertainty. Include an example of the type of information those sources might provide to assist the newcomer.

The information seeking strategies of observing and surveillance do not require direct communication.

An investiture versus divestiture strategy of socialization refers to

Introduction

Communication and Anticipatory Socialization

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

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Exam 3: Communication and Organizational Encounter

According to the original concepts of uncertainty reduction theory, which one of the following is true when a person meets a new coworker?

A random versus sequential socialization strategy refers to

Define divestiture. Then, explain two strategies that institutions use to create divestiture.

Explain how uncertainty management theory differs from the earlier uncertainty reduction theory.

Organizational newcomers experience four types of uncertainty (e.g., task uncertainty). Define three of these types of uncertainty and provide examples.

A newcomer is uncertain about the department norms for lunch breaks. Rather than ask anyone, she simply keeps track of when people leave and return for about a week and decides lunch breaks are for about 30-40 minutes. This is an example of which information-seeking strategy?

Vertical (hierarchical) metaphors are often used in our everyday talk about organization without us realizing it.

A person who assumes a custodial or team player role tends to

Rebels ignore their own interests and needs for the benefit of the organization.

Serial socialization can be defined as

According to uncertainty management theory, which one of the following is not true when a person meets a new coworker?

Identify and define three information-seeking strategies that newcomers can use without needing to ask the source of uncertainty directly, such as a manager.

Uncertainty reduction theory is older than uncertainty management theory.

Informal socialization can be defined as

Functional boundaries symbolically separate organizations into departments or divisions. Identify two ways that communication creates these boundaries for organizational members.

Telling a coworker that work was done in a particular way at one's last job could be an information-seeking strategy known as testing.

A newcomer is uncertain about what her supervisor wants in a report. Not wanting to look bad, she asks a peer what to do. This is an example of which information-seeking strategy?

Describe three sources besides their supervisors and peers from whom newcomers can seek information to manage their uncertainty. Include an example of the type of information those sources might provide to assist the newcomer.

The information seeking strategies of observing and surveillance do not require direct communication.

An investiture versus divestiture strategy of socialization refers to

Introduction

Communication and Anticipatory Socialization

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters