Question 1

Collective socialization can be defined as

Accepted Answer

A)  putting the newcomers through training separately. 
B)  putting the newcomers through training together as a group. 
C)  treating newcomers as if their opinions are not valued. 
D)  treating newcomers as if their opinions are valued. 
A)  putting the newcomers through training separately. 
B)  putting the newcomers through training together as a group. 
C)  treating newcomers as if their opinions are not valued. 
D)  treating newcomers as if their opinions are valued.

Question 2

Which of the following is not a good definition of organizational socialization?

Accepted Answer

A)  The process of learning how to do one's job and understanding the organizational culture. 
B)  The process of learning how to communicate with peers and supervisors and finding a place in the communication network. 
C)  The process of learning how to socialize with coworkers at work and away from work. 
D)  The process of acquiring the social knowledge and skills needed to succeed in an organization. 
A)  The process of learning how to do one's job and understanding the organizational culture. 
B)  The process of learning how to communicate with peers and supervisors and finding a place in the communication network. 
C)  The process of learning how to socialize with coworkers at work and away from work. 
D)  The process of acquiring the social knowledge and skills needed to succeed in an organization.

Question 3

A fixed versus variable socialization strategy refers to

Accepted Answer

A)  training that occurs in no particular order versus training in a particular pattern. 
B)  training by oneself versus training with a number of other people. 
C)  training that varies in how long it takes versus training that always takes the same amount of time. 
D)  training by oneself versus training with a mentor or person who previously held the position. 
A)  training that occurs in no particular order versus training in a particular pattern. 
B)  training by oneself versus training with a number of other people. 
C)  training that varies in how long it takes versus training that always takes the same amount of time. 
D)  training by oneself versus training with a mentor or person who previously held the position.

Question 4

By the end of her second week at work, Amanda realizes that her coworkers are much friendlier than in her previous job. This is an example of which concept?

Accepted Answer

A)  uncertainty management 
B)  information seeking 
C)  crossing organizational boundaries 
D)  differences between experiences and expectations 
A)  uncertainty management 
B)  information seeking 
C)  crossing organizational boundaries 
D)  differences between experiences and expectations

Question 5

A newcomer is uncertain about his supervisor wants in a report. During a conversation with the supervisor he comments that in his old job the report usually included just three things. This is an example of which information-seeking strategy?

Accepted Answer

A)  direct inquiry 
B)  disguising conversation 
C)  third-party inquiry 
D)  observation 
A)  direct inquiry 
B)  disguising conversation 
C)  third-party inquiry 
D)  observation

Question 6

A person who assumes a role innovator role tends to

Accepted Answer

A)  accept the values, practices, and behaviors of the organization. 
B)  try to find innovative ways to change his or her job to improve it. 
C)  try to negotiate changes in his or her work situation. 
D)  reject many of the norms and values of the organization. 
A)  accept the values, practices, and behaviors of the organization. 
B)  try to find innovative ways to change his or her job to improve it. 
C)  try to negotiate changes in his or her work situation. 
D)  reject many of the norms and values of the organization.

Question 7

Each time Peter has a computer problem and calls the information technology department for help, he has trouble understanding what they tell him to do, and so he needs help the next time the problem occurs. This language problem is most clearly an example of what type of boundary?

Accepted Answer

A)  functional boundary 
B)  hierarchical boundary 
C)  inclusionary boundary 
D)  status boundary 
A)  functional boundary 
B)  hierarchical boundary 
C)  inclusionary boundary 
D)  status boundary

Question 8

Which of the following is not an assumption about the process of socialization for newcomers?

Accepted Answer

A)  It is always an easy, smooth process. 
B)  It includes official and unofficial information. 
C)  It involves learning new roles and behaviors. 
D)  It is stressful or anxiety producing. 
A)  It is always an easy, smooth process. 
B)  It includes official and unofficial information. 
C)  It involves learning new roles and behaviors. 
D)  It is stressful or anxiety producing.

Question 9

Role innovators change their roles to better suit their interests.

Accepted Answer

A) True 
 B)False

Question 10

A newcomer is uncertain about ordering supplies. Rather than ask his supervisor, he asks the delivery person the next time supplies arrive about how it usually works. This is an example of seeking information from which type of source?

Accepted Answer

A)  workgroup sources 
B)  other organizational sources 
C)  impersonal sources 
D)  external sources 
A)  workgroup sources 
B)  other organizational sources 
C)  impersonal sources 
D)  external sources

Question 11

At the end of his second week at work, a newcomer is invited to join a group of coworkers for happy hour Friday after work. This is most clearly an example of crossing which type of boundary passage?

Accepted Answer

A)  functional boundary 
B)  hierarchical boundary 
C)  inclusionary boundary 
D)  status boundary 
A)  functional boundary 
B)  hierarchical boundary 
C)  inclusionary boundary 
D)  status boundary

Question 12

Using the concept of boundaries, explain two possible boundaries between a chief executive officer and a frontline employee.

Accepted Answer

The concept of boundaries in the workpla

Question 13

Which of the following is a good definition of organizational socialization?

Accepted Answer

A)  the process of acquiring the social knowledge and skills needed to join an organization 
B)  socializing with coworkers after work 
C)  socializing with family and friends on the phone at work 
D)  the process of applying skills learned in college to the work place 
A)  the process of acquiring the social knowledge and skills needed to join an organization 
B)  socializing with coworkers after work 
C)  socializing with family and friends on the phone at work 
D)  the process of applying skills learned in college to the work place

Question 14

A newcomer is uncertain about how to get a raise and promotion in this company. Over time, she develops a relationship with a supervisor in another department. She talks to her about what to do. This is an example of seeking information from which type of source?

Accepted Answer

A)  workgroup sources 
B)  other organizational sources 
C)  impersonal sources 
D)  external sources 
A)  workgroup sources 
B)  other organizational sources 
C)  impersonal sources 
D)  external sources

Question 15

A person who assumes a content innovator role tends to

Accepted Answer

A)  accept the values, practices, and behaviors of the organization. 
B)  try to find innovative ways to change his or her job to improve it. 
C)  try to negotiate changes in his or her work situation. 
D)  reject many of the norms and values of the organization. 
A)  accept the values, practices, and behaviors of the organization. 
B)  try to find innovative ways to change his or her job to improve it. 
C)  try to negotiate changes in his or her work situation. 
D)  reject many of the norms and values of the organization.

Collective socialization can be defined as

Which of the following is not a good definition of organizational socialization?

A fixed versus variable socialization strategy refers to

By the end of her second week at work, Amanda realizes that her coworkers are much friendlier than in her previous job. This is an example of which concept?

A newcomer is uncertain about his supervisor wants in a report. During a conversation with the supervisor he comments that in his old job the report usually included just three things. This is an example of which information-seeking strategy?

A person who assumes a role innovator role tends to

Each time Peter has a computer problem and calls the information technology department for help, he has trouble understanding what they tell him to do, and so he needs help the next time the problem occurs. This language problem is most clearly an example of what type of boundary?

Which of the following is not an assumption about the process of socialization for newcomers?

Role innovators change their roles to better suit their interests.

A newcomer is uncertain about ordering supplies. Rather than ask his supervisor, he asks the delivery person the next time supplies arrive about how it usually works. This is an example of seeking information from which type of source?

At the end of his second week at work, a newcomer is invited to join a group of coworkers for happy hour Friday after work. This is most clearly an example of crossing which type of boundary passage?

Using the concept of boundaries, explain two possible boundaries between a chief executive officer and a frontline employee.

Which of the following is a good definition of organizational socialization?

A newcomer is uncertain about how to get a raise and promotion in this company. Over time, she develops a relationship with a supervisor in another department. She talks to her about what to do. This is an example of seeking information from which type of source?

A person who assumes a content innovator role tends to

Introduction

Communication and Anticipatory Socialization

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters

Exam 3: Communication and Organizational Encounter

Collective socialization can be defined as

Which of the following is not a good definition of organizational socialization?

A fixed versus variable socialization strategy refers to

By the end of her second week at work, Amanda realizes that her coworkers are much friendlier than in her previous job. This is an example of which concept?

A newcomer is uncertain about his supervisor wants in a report. During a conversation with the supervisor he comments that in his old job the report usually included just three things. This is an example of which information-seeking strategy?

A person who assumes a role innovator role tends to

Each time Peter has a computer problem and calls the information technology department for help, he has trouble understanding what they tell him to do, and so he needs help the next time the problem occurs. This language problem is most clearly an example of what type of boundary?

Which of the following is not an assumption about the process of socialization for newcomers?

Role innovators change their roles to better suit their interests.

A newcomer is uncertain about ordering supplies. Rather than ask his supervisor, he asks the delivery person the next time supplies arrive about how it usually works. This is an example of seeking information from which type of source?

At the end of his second week at work, a newcomer is invited to join a group of coworkers for happy hour Friday after work. This is most clearly an example of crossing which type of boundary passage?

Using the concept of boundaries, explain two possible boundaries between a chief executive officer and a frontline employee.

Which of the following is a good definition of organizational socialization?

A newcomer is uncertain about how to get a raise and promotion in this company. Over time, she develops a relationship with a supervisor in another department. She talks to her about what to do. This is an example of seeking information from which type of source?

A person who assumes a content innovator role tends to

Introduction

Communication and Anticipatory Socialization

Communication and Management Theory

Communication Channels and Structures

Communication and Organizational Culture

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters