Exam 9: Communication and Decision-Making

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Describe the communication behaviors that occur during the orientation, conflict, emergence, and reinforcement phases of the descriptive model of decision-making.

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Groups who make poor decisions almost always are practicing groupthink.

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People are generally pleased with what they have accomplished. Any subgroups that had formed have become part of the whole group again. Which phase of decision-making does this most likely describe?

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According to Dewey's rational decision-making model, during which step in the process should a group do brainstorming?

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During decision-making, groups will sometimes split into subgroups based on their views on the decision. During which phase would this split be most likely to occur?

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Take a position that the decision to launch the Challenger was or was not an example of groupthink. Provide at least three arguments to support your position.

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Explain each of the five steps of Dewey's prescriptive/rational model of decision-making. Then, compare and contrast that model with vigilant interaction theory.

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Using the concept of groupthink, refute the claim: "Two heads are always better than one."

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Which of the following can be a symptom of groupthink?

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Groups sometimes make faulty decisions because of what has been called "presumptive shift." Which of the following describes a presumptive shift in decision-making?

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The garbage can model of decision-making suggests that good decisions

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It is likely that many groups make faulty decisions due to questionable beliefs or reasoning. Which of the following demonstrates this principle?

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After some initial brainstorming of options, the group decided that it really needs to spend time discussing what each member thinks is the real problem that needs to be addressed. This discussion represents which aspect of effective group decision-making according to vigilant interaction theory?

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A widespread sense of vulnerability should increase group members' tendency to groupthink.

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Explain the garbage can model of decision-making. Provide an example to illustrate your points.

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