Question 1

A reflexive comment analysis of an organization's culture

Accepted Answer

A)  examines how people respond to decisions and actions of the organization. 
B)  examines the explanations for decisions or actions of the organization. 
C)  analyzes the way that organizational members reflect on their jobs. 
D)  analyzes the way organizations reflect their values in their organizational reports. 
A)  examines how people respond to decisions and actions of the organization. 
B)  examines the explanations for decisions or actions of the organization. 
C)  analyzes the way that organizational members reflect on their jobs. 
D)  analyzes the way organizations reflect their values in their organizational reports.

Question 2

Which of the following is probably an example of a pivotal norm in the family restaurant in the scenario in chapter 6?

Accepted Answer

A)  If your customer is a regular, spend more time at his or her table. 
B)  If your customer is a regular, you should know his or her name. 
C)  If you are going to miss a shift, you call in at least two hours ahead of time. 
D)  If you see someone is really busy, you should help out. 
A)  If your customer is a regular, spend more time at his or her table. 
B)  If your customer is a regular, you should know his or her name. 
C)  If you are going to miss a shift, you call in at least two hours ahead of time. 
D)  If you see someone is really busy, you should help out.

Question 3

Jay was excited to be interviewing with Sooner Creative Services. As he entered the building for his interview, he noticed that there was a game room located to the left of the foyer and that nearly everyone was wearing jeans and t-shirts. Jay was most likely noticing aspect of the organizational culture?

Accepted Answer

A)  values 
B)  assumptions 
C)  cultural branding 
D)  artifacts 
A)  values 
B)  assumptions 
C)  cultural branding 
D)  artifacts

Question 4

In general, the idea of organizational culture is that people in an organization share

Accepted Answer

A)  a common frame of reference of language, values, and beliefs. 
B)  similar backgrounds and values before joining the organization. 
C)  communication during periods of organizational change. 
D)  communication through their network of organizational contacts. 
A)  a common frame of reference of language, values, and beliefs. 
B)  similar backgrounds and values before joining the organization. 
C)  communication during periods of organizational change. 
D)  communication through their network of organizational contacts.

Question 5

A segmented perspective on organizational culture suggests that there are subgroups or subcultures within the organizations.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not part of the way structuration theory would look at organizational culture?

Accepted Answer

A)  Organizational culture is relatively stable but also can change. 
B)  Organizational culture is something management can control. 
C)  Organizational members use rules and resources to create the organizational culture. 
D)  Organizational culture enables and constrains organizational members. 
A)  Organizational culture is relatively stable but also can change. 
B)  Organizational culture is something management can control. 
C)  Organizational members use rules and resources to create the organizational culture. 
D)  Organizational culture enables and constrains organizational members.

Question 7

Cultural assumptions are the key principles or attitudes that organizational members hold.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following does not fit the general idea of organizational culture?

Accepted Answer

A)  sharing a common frame of reference of language, values, and beliefs 
B)  sharing a similar idea of the mission for the organization 
C)  sharing similar understanding of organizational stories and events 
D)  sharing communication connections through workers' network of organizational contacts 
A)  sharing a common frame of reference of language, values, and beliefs 
B)  sharing a similar idea of the mission for the organization 
C)  sharing similar understanding of organizational stories and events 
D)  sharing communication connections through workers' network of organizational contacts

Question 9

Which of the following is not true about norms in relationship to organizational culture?

Accepted Answer

A)  Norms are behaviors that represent some of the organizational values. 
B)  Norms are often implicit rather than written down as rules. 
C)  Norms are routinely and openly discussed with newcomers. 
D)  Norms are one of the resources used to create and recreate organizational culture. 
A)  Norms are behaviors that represent some of the organizational values. 
B)  Norms are often implicit rather than written down as rules. 
C)  Norms are routinely and openly discussed with newcomers. 
D)  Norms are one of the resources used to create and recreate organizational culture.

Question 10

Differentiate between the cultural artifacts, cultural values, and cultural assumptions of an organization's culture.

Accepted Answer

Cultural artifacts, cultural values, and

Question 11

Stories or narratives are an important part of an organization's culture because through storytelling

Accepted Answer

A)  people get to form an informal network of friends. 
B)  certain people emerge as organizational storytellers. 
C)  people learn appropriate behaviors and values. 
D)  certain people can retell their history in the organization. 
A)  people get to form an informal network of friends. 
B)  certain people emerge as organizational storytellers. 
C)  people learn appropriate behaviors and values. 
D)  certain people can retell their history in the organization.

Question 12

Which of the following is generally true about norms in relationship to organizational culture?

Accepted Answer

A)  Norms are behaviors that represent some of the organizational values. 
B)  Most norms are often explicitly written down as rules for the culture. 
C)  Norms are routinely and openly discussed by organizational members. 
D)  Most norms are explicitly taught to newcomers. 
A)  Norms are behaviors that represent some of the organizational values. 
B)  Most norms are often explicitly written down as rules for the culture. 
C)  Norms are routinely and openly discussed by organizational members. 
D)  Most norms are explicitly taught to newcomers.

Question 13

As an organization declines, the organization can accurately be described as suffering from cultural fragmentation.

Accepted Answer

A) True 
 B)False

A reflexive comment analysis of an organization's culture

Which of the following is probably an example of a pivotal norm in the family restaurant in the scenario in chapter 6?

In general, the idea of organizational culture is that people in an organization share

A segmented perspective on organizational culture suggests that there are subgroups or subcultures within the organizations.

Which of the following is not part of the way structuration theory would look at organizational culture?

Cultural assumptions are the key principles or attitudes that organizational members hold.

Which of the following does not fit the general idea of organizational culture?

Which of the following is not true about norms in relationship to organizational culture?

Differentiate between the cultural artifacts, cultural values, and cultural assumptions of an organization's culture.

Stories or narratives are an important part of an organization's culture because through storytelling

Which of the following is generally true about norms in relationship to organizational culture?

As an organization declines, the organization can accurately be described as suffering from cultural fragmentation.

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters

Exam 6: Communication and Organizational Culture

A reflexive comment analysis of an organization's culture

Which of the following is probably an example of a pivotal norm in the family restaurant in the scenario in chapter 6?

In general, the idea of organizational culture is that people in an organization share

A segmented perspective on organizational culture suggests that there are subgroups or subcultures within the organizations.

Which of the following is not part of the way structuration theory would look at organizational culture?

Cultural assumptions are the key principles or attitudes that organizational members hold.

Which of the following does not fit the general idea of organizational culture?

Which of the following is not true about norms in relationship to organizational culture?

Differentiate between the cultural artifacts, cultural values, and cultural assumptions of an organization's culture.

Stories or narratives are an important part of an organization's culture because through storytelling

Which of the following is generally true about norms in relationship to organizational culture?

As an organization declines, the organization can accurately be described as suffering from cultural fragmentation.

Introduction

Communication and Anticipatory Socialization

Communication and Organizational Encounter

Communication and Management Theory

Communication Channels and Structures

Communication With Organizational Members

Communication and Leadership

Communication and Decision-Making

Communication and Conflict

Communication, Power, and Resistance

Communication and Work-Nonwork Issues

Communication and the Changing Work Environment: Technology, Diversity, and Globalization

Communication During Career and Organizational Transitions

Communication During Organizational Exit

Filters