Exam 9: Human Resource Management: Getting the Right People

The best type of performance appraisal involves

________ entails job posting, which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.

Which of the following statements about sexual harassment is true?

A specialist at FedEx who rides with couriers to learn about delivery time measurements and potential service problems is conducting a job

Dionne wants to post a vacancy as an internal only posting. Her manager, Ty, cautions her about only posting internally, as the benefits do not always outweigh the challenges. Which of the following might be a challenge that Ty is referring to?

________ capital is the economic or productive potential of employee knowledge and actions.

This question has two parts; be sure to answer both. First, suppose you are recruiting for an executive assistant. The HR department has scheduled an appointment with a qualified candidate. Describe the right way to prepare for the interview and the three-step process for conducting an interview with the candidate. Next, give design-specific questions you might legally ask.

List and explain the four major areas of human resource law and give an example of legislation pertaining to each. Briefly explain each piece of legislation that you list.

To ________, Lance, an HR manager, used reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area.

Kelsey had a starring role in a film that was shot in her hometown of Baton Rouge, Louisiana. Though the Screen Actors Guild, an actors' union, exists in Louisiana, Kelsey was not required to join it because of the state's ________ law.

Which of the following is NOT one of the five steps in the learning and development process?

The ________ clause is the part of the labor-management agreement that states that employees who receive union benefits must join the union, or at least pay dues to it.

Eddie was surprised to learn that not everyone would receive a bonus this year. Instead, management planned to rank all of the employees in Eddie's division and award bonuses only to the top 20 percent in terms of sales. Eddie's company is using a(n) ________ performance review system.

Which of the following helps guarantee nonhazardous working conditions for employees?

Every year, 10 percent of GE's managers are assigned the bottom grade during the annual review cycle, and if they don't improve, they are asked to leave the company. GE uses a forced ranking performance review system.

________ is the process of locating and attracting qualified applicants for jobs open in the organization.

Which of the following is a typical off-the-job learning and development method?

A(n) ________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy, diversity, or disability.

A manager must consider fairness, ________, and others' resentments in considering a promotion of an employee.

Billy has received a mediocre evaluation for the second year in a row. He knows that he has made improvements, but his supervisor just does not seem to notice or, in Billy's opinion, care. Billy likes his job and wants to keep it. He listens to what his supervisor says and then his supervisor asks Billy to prepare a written response. Before Billy leaves the room to prepare the response, how should he respond to his supervisor?