Exam 9: Human Resource Management: Getting the Right People

Shay is preparing to go into her meeting with her supervisor, Jill, to discuss her annual evaluation. She knows that there have been a few times this year where she could have performed better and she does not want to get angry in the meeting. Last night and on the ride in this morning, she rehearsed what she anticipated Jill would tell her and what her response would be. Shay was trying to

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Question 1

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Which of the following is NOT a principal reason to transfer an employee?

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Question 2

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Describe the two different types of performance appraisals-objective appraisals and subjective appraisals-explaining the benefits and drawbacks of each.

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Objective appraisals, also called results appraisals, are based on facts and are often numerical. In these kinds of appraisals, you would keep track of such matters as the numbers of products the employee sold in a month, customer complaints filed against an employee, or miles driven. Advantages of objective appraisals are as follows:
(1) They measure results. (2) They are harder to challenge legally. Because they are not subject to personal bias, objective appraisals are harder for employees to challenge on legal grounds, such as for age, gender, or racial discrimination.
Subjective appraisals are based on a manager's perceptions of an employee's traits (such as attitude, initiative, or leadership) or behaviors (such as being on time for work or being courteous to customers). Subjective appraisals acknowledge that few employees can be measured by objective appraisals alone, but they are more open to legal challenges due to their subjective nature.

Which of the following statements about background information is true?

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Question 4

The risk of "wrongful termination" lawsuits is reduced with careful

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Question 5

The Equal Employment Opportunity Commission was established by the

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Question 6

At Haptic Manufacturing, all employees are required to take safety training every six months. The top executives understand the importance of the training but also know that putting all employees through the training every six months is down time for the plant. They have devised a way to have all employees take the training that will keep the plant fully operational and compliant with the training requirement. How do you think they solved the problem?

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Question 7

What is the final step in the strategic human resource management process?

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Question 8

Using 360-degree feedback appraisals makes it more difficult for managers to

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Question 9

A Seattle-based software firm, Sysco, was growing rapidly and hiring frequently, but it primarily focused on campus recruiting at two Washington universities, UW and Seattle University. When one 45-year-old candidate did not get an interview after a phone screening, he went to the company's website and noted all of the young people in charge. Which law allows him to file a lawsuit against Sysco alleging discrimination?

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Question 10

When Jorge became one of three final candidates for a managerial position with a large pharmaceutical company, the hiring manager scheduled a special meeting with him. The two talked about the stressful deadlines and heavy travel required of the position, as well as the compensation and benefits. Jorge appreciated that the hiring manager took the time to provide a(n)

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Question 11

________ is the purpose of the strategic human resource process.

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Question 12

The most effective sources of new employee sources are job postings on websites.

(True/False)

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Question 13

Which three important concepts are covered by EEO laws? Briefly explain each.

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Question 14

When Jasmine interviewed for a position as a computer programmer, she was asked to take a test on a particular programming language. Jasmine took a(n) ________ test.

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Question 15

This question has two parts; be sure to answer both. First, list and describe the three parts of compensation. Second, consider this situation: Fred earns a $47,000 yearly salary as the store manager of a local Burger King's franchise. The owner of the franchise pays for medical and dental insurance for Fred and his family. In addition, Fred can earn a $1,100 bonus for each month the store exceeds $275,000 in revenue. Explain how Fred's compensation breaks down into the three different parts of compensation.

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Question 16

A feedback technique in which an employee is appraised by her boss, peers, subordinates, and possibly clients is called a(n) ________ appraisal.

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Question 17

Dakota, a manager for a large trucking company, is beginning to evaluate his truck drivers but is unsure of which type of evaluation to use. He has data on the number of miles driven, customer complaints, number of traffic tickets, absences, and number of weight violations. How would you advise Dakota?

(Multiple Choice)

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Question 18

________ are generous severance packages, negotiated by executives, which they receive if the company is taken over by another company.

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Question 19

Being dismissed "for cause" means that

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Question 20

Showing 1 - 20 of 113

Which of the following is NOT a principal reason to transfer an employee?

Describe the two different types of performance appraisals-objective appraisals and subjective appraisals-explaining the benefits and drawbacks of each.

Which of the following statements about background information is true?

The risk of "wrongful termination" lawsuits is reduced with careful

The Equal Employment Opportunity Commission was established by the

What is the final step in the strategic human resource management process?

Using 360-degree feedback appraisals makes it more difficult for managers to

________ is the purpose of the strategic human resource process.

The most effective sources of new employee sources are job postings on websites.

Which three important concepts are covered by EEO laws? Briefly explain each.

When Jasmine interviewed for a position as a computer programmer, she was asked to take a test on a particular programming language. Jasmine took a(n) ________ test.

A feedback technique in which an employee is appraised by her boss, peers, subordinates, and possibly clients is called a(n) ________ appraisal.

________ are generous severance packages, negotiated by executives, which they receive if the company is taken over by another company.

Being dismissed "for cause" means that

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