Question 1

Scientific management evolved at the dawn of the twentieth century because

Accepted Answer

A)  labor was in abundant supply. 
B)  worker efficiency was low. 
C)  capital was in short supply. 
D)  information was rapidly changing. 
E)  piecework pay systems were not working. 
A)  labor was in abundant supply. 
B)  worker efficiency was low. 
C)  capital was in short supply. 
D)  information was rapidly changing. 
E)  piecework pay systems were not working.

Question 2

To succeed, managers must monitor their environment and change to keep pace with it.

Accepted Answer

A) True 
 B)False

Question 3

A manager who wants to use the principles of scientific management will

Accepted Answer

A)  emphasize time and motion studies. 
B)  need a deep understanding of worker needs and feelings. 
C)  not be required to closely supervise his or her subordinates. 
D)  never actually increase worker productivity. 
E)  not have to carefully select and train his or her employees. 
A)  emphasize time and motion studies. 
B)  need a deep understanding of worker needs and feelings. 
C)  not be required to closely supervise his or her subordinates. 
D)  never actually increase worker productivity. 
E)  not have to carefully select and train his or her employees.

Question 4

A system that actively interacts with its environment is best described as a(n)

Accepted Answer

A)  subsystem. 
B)  closed system. 
C)  transformation system. 
D)  management information system. 
E)  open system. 
A)  subsystem. 
B)  closed system. 
C)  transformation system. 
D)  management information system. 
E)  open system.

Question 5

The plant manager for an electronics manufacturer is often heard saying that the way to motivate workers is to provide them with attractive wage and benefit packages. What school of thought does his view reflect?

Accepted Answer

A)  Quantitative 
B)  Behavioral 
C)  Classical 
D)  Contingency 
E)  Systems 
A)  Quantitative 
B)  Behavioral 
C)  Classical 
D)  Contingency 
E)  Systems

Question 6

Rolf is in the business of making crowns, bridges, and dentures for dental use. It is a highly competitive business, and Rolf has decided he needs to improve efficiency. Which of the following management approaches would be of most help to Rolf in pursuing this goal?

Accepted Answer

A)  Management science 
B)  Contingency theory 
C)  Administrative management 
D)  The bureaucratic perspective 
E)  Scientific management 
A)  Management science 
B)  Contingency theory 
C)  Administrative management 
D)  The bureaucratic perspective 
E)  Scientific management

Question 7

When Pregna was a student she liked school, worked hard, and experienced success. As a high school teacher she assumed her students would feel the same way. A student observed that Pregna acted like a Theory Y manager. That would mean that Pregna

Accepted Answer

A)  believes that people do not like to work. 
B)  is constantly directing a student that wants to avoid taking responsibility. 
C)  will often threaten her students to get them to work toward school goals. 
D)  believes that people naturally like work. 
E)  all of these choices depending on the situation. 
A)  believes that people do not like to work. 
B)  is constantly directing a student that wants to avoid taking responsibility. 
C)  will often threaten her students to get them to work toward school goals. 
D)  believes that people naturally like work. 
E)  all of these choices depending on the situation.

Question 8

Contemporary organization theory has its roots in

Accepted Answer

A)  Weber's work on bureaucracy. 
B)  Fayol's 14 principles of management. 
C)  Barnard's work on acceptance of authority. 
D)  Taylor's work on job design. 
E)  Gilbreth's work in time and motion studies. 
A)  Weber's work on bureaucracy. 
B)  Fayol's 14 principles of management. 
C)  Barnard's work on acceptance of authority. 
D)  Taylor's work on job design. 
E)  Gilbreth's work in time and motion studies.

Question 9

After ordering from Amazon, customers are asked to review the product and the seller. This is an example of which part of the system?

Accepted Answer

A)  Inputs 
B)  Outputs 
C)  Feedback 
D)  Transformation processes 
E)  Material 
A)  Inputs 
B)  Outputs 
C)  Feedback 
D)  Transformation processes 
E)  Material

Question 10

Classical management consists of two distinct branches: behavioral management and human resource movement.

Accepted Answer

A) True 
 B)False

Question 11

Edward Bingaman was overheard telling one of his friends, "You always think there is one way to solve a problem. It just doesn't work that way. You have to use your head and try different approaches under different circumstances." What management theory is Bingaman advocating?

Accepted Answer

A)  Systems theory 
B)  Organizational behavior 
C)  Administrative management 
D)  Quantitative management 
E)  Contingency theory 
A)  Systems theory 
B)  Organizational behavior 
C)  Administrative management 
D)  Quantitative management 
E)  Contingency theory

Question 12

Compare and contrast the approach that the proponents of scientific management take to increasing worker productivity with the approach the human relations school advocates.

Accepted Answer

The answer of Compare and contrast the approach that the...

Question 13

Which of the following statements BEST describes the human relations view of management?

Accepted Answer

A)  U.S. productivity exceeds that of any other country. 
B)  Highly paid workers will be more productive. 
C)  Groups are NOT as productive as the same number of individuals working independently. 
D)  Happy workers are productive workers. 
E)  Minorities and women are equally productive to white males. 
A)  U.S. productivity exceeds that of any other country. 
B)  Highly paid workers will be more productive. 
C)  Groups are NOT as productive as the same number of individuals working independently. 
D)  Happy workers are productive workers. 
E)  Minorities and women are equally productive to white males.

Question 14

Which of the following is an output?

Accepted Answer

A)  Operating system 
B)  Service 
C)  Information resource 
D)  Complaint form 
E)  Control system 
A)  Operating system 
B)  Service 
C)  Information resource 
D)  Complaint form 
E)  Control system

Question 15

The impact of social media on businesses is often ______.

Accepted Answer

A)  negative 
B)  positive from employees 
C)  positive from customers 
D)  positive and negative from reporters 
E)  negative from the CEO 
A)  negative 
B)  positive from employees 
C)  positive from customers 
D)  positive and negative from reporters 
E)  negative from the CEO

Question 16

Which of the following does the text describe as a contemporary management challenge?

Accepted Answer

A)  Managing diversity 
B)  Erratic economy 
C)  Employee privacy 
D)  Technology 
E)  All of these choices 
A)  Managing diversity 
B)  Erratic economy 
C)  Employee privacy 
D)  Technology 
E)  All of these choices

Question 17

The Taliban seek to isolate women and control every aspect of their lives. The Taliban try to create ____ that do not interact with the external environment.

Accepted Answer

A)  subsystems 
B)  closed systems 
C)  transformation systems 
D)  resource-independent systems 
E)  open systems 
A)  subsystems 
B)  closed systems 
C)  transformation systems 
D)  resource-independent systems 
E)  open systems

Question 18

Which of the following is NOT a topics in the field of organizational behavior?

Accepted Answer

A)  Job satisfaction 
B)  Stress 
C)  Leadership 
D)  Organizational politics 
E)  Operations 
A)  Job satisfaction 
B)  Stress 
C)  Leadership 
D)  Organizational politics 
E)  Operations

Question 19

According to contingency theory, management is more art than science.

Accepted Answer

A) True 
 B)False

Question 20

Which of these management pioneers developed a chart for scheduling work over a span of time?

Accepted Answer

A)  Lillian Gilbreth 
B)  Frederick Taylor 
C)  Harrington Emerson 
D)  Henry Gantt 
E)  Max Weber 
A)  Lillian Gilbreth 
B)  Frederick Taylor 
C)  Harrington Emerson 
D)  Henry Gantt 
E)  Max Weber

Scientific management evolved at the dawn of the twentieth century because

To succeed, managers must monitor their environment and change to keep pace with it.

A manager who wants to use the principles of scientific management will

A system that actively interacts with its environment is best described as a(n)

The plant manager for an electronics manufacturer is often heard saying that the way to motivate workers is to provide them with attractive wage and benefit packages. What school of thought does his view reflect?

Rolf is in the business of making crowns, bridges, and dentures for dental use. It is a highly competitive business, and Rolf has decided he needs to improve efficiency. Which of the following management approaches would be of most help to Rolf in pursuing this goal?

When Pregna was a student she liked school, worked hard, and experienced success. As a high school teacher she assumed her students would feel the same way. A student observed that Pregna acted like a Theory Y manager. That would mean that Pregna

Contemporary organization theory has its roots in

After ordering from Amazon, customers are asked to review the product and the seller. This is an example of which part of the system?

Classical management consists of two distinct branches: behavioral management and human resource movement.

Edward Bingaman was overheard telling one of his friends, "You always think there is one way to solve a problem. It just doesn't work that way. You have to use your head and try different approaches under different circumstances." What management theory is Bingaman advocating?

Compare and contrast the approach that the proponents of scientific management take to increasing worker productivity with the approach the human relations school advocates.

Which of the following statements BEST describes the human relations view of management?

Which of the following is an output?

The impact of social media on businesses is often ______.

Which of the following does the text describe as a contemporary management challenge?

The Taliban seek to isolate women and control every aspect of their lives. The Taliban try to create ____ that do not interact with the external environment.

Which of the following is NOT a topics in the field of organizational behavior?

According to contingency theory, management is more art than science.

Which of these management pioneers developed a chart for scheduling work over a span of time?

Managing and the Managers Job

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 2: Traditional and Contemporary Opportunitieschallenges

Scientific management evolved at the dawn of the twentieth century because

To succeed, managers must monitor their environment and change to keep pace with it.

A manager who wants to use the principles of scientific management will

A system that actively interacts with its environment is best described as a(n)

The plant manager for an electronics manufacturer is often heard saying that the way to motivate workers is to provide them with attractive wage and benefit packages. What school of thought does his view reflect?

Rolf is in the business of making crowns, bridges, and dentures for dental use. It is a highly competitive business, and Rolf has decided he needs to improve efficiency. Which of the following management approaches would be of most help to Rolf in pursuing this goal?

When Pregna was a student she liked school, worked hard, and experienced success. As a high school teacher she assumed her students would feel the same way. A student observed that Pregna acted like a Theory Y manager. That would mean that Pregna

Contemporary organization theory has its roots in

After ordering from Amazon, customers are asked to review the product and the seller. This is an example of which part of the system?

Classical management consists of two distinct branches: behavioral management and human resource movement.

Edward Bingaman was overheard telling one of his friends, "You always think there is one way to solve a problem. It just doesn't work that way. You have to use your head and try different approaches under different circumstances." What management theory is Bingaman advocating?

Compare and contrast the approach that the proponents of scientific management take to increasing worker productivity with the approach the human relations school advocates.

Which of the following statements BEST describes the human relations view of management?

Which of the following is an output?

The impact of social media on businesses is often ______.

Which of the following does the text describe as a contemporary management challenge?

The Taliban seek to isolate women and control every aspect of their lives. The Taliban try to create ____ that do not interact with the external environment.

Which of the following is NOT a topics in the field of organizational behavior?

According to contingency theory, management is more art than science.

Which of these management pioneers developed a chart for scheduling work over a span of time?

Managing and the Managers Job

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters