Question 1

Chester Barnard, former president of New Jersey Bell Telephone Company, made notable contributions to management regarding

Accepted Answer

A)  individual job efficiency. 
B)  legitimate authority. 
C)  management processes. 
D)  dynamic organizations. 
E)  individual rights and liberties. 
A)  individual job efficiency. 
B)  legitimate authority. 
C)  management processes. 
D)  dynamic organizations. 
E)  individual rights and liberties.

Question 2

One of the most common complaints emergency room visitors have is the long wait while watching the staff sit and do nothing. Which of the following management approaches can hospitals use to improve efficiency?

Accepted Answer

A)  The classical perspective 
B)  Scientific management 
C)  Management science 
D)  Contingency theory 
E)  Administrative management 
A)  The classical perspective 
B)  Scientific management 
C)  Management science 
D)  Contingency theory 
E)  Administrative management

Question 3

Open systems thinking tends to develop synergy in organizations.

Accepted Answer

A) True 
 B)False

Question 4

Max Weber, Henri Fayol, Lyndall Urwick, and Chester Barnard all were connected to the development of ____________________ management.

Accepted Answer

The answer of Max Weber, Henri Fayol, Lyndall Urwick, and...

Question 5

Janice is very concerned with worker morale, and she frequently surveys employees to determine their level of job satisfaction. She feels that people really want to work, to take more responsibility, and to make a contribution. Her approach reflects application of Theory Y.

Accepted Answer

A) True 
 B)False

Question 6

The ____ businesses has increased diversity in many organizations.

Accepted Answer

A)  service-orientation of 
B)  use of social media by 
C)  globalization of 
D)  social responsibility by 
E)  ethics of 
A)  service-orientation of 
B)  use of social media by 
C)  globalization of 
D)  social responsibility by 
E)  ethics of

Question 7

Manufacturing now accounts for well over half of the gross domestic product in the United States and plays a similarly important role in many other industrialized nations.

Accepted Answer

A) True 
 B)False

Question 8

What advantages do students with managerial experience have over students who have only studied management through books?

Accepted Answer

Students with managerial experience have

Question 9

Scientific management focuses specifically on the development of scientific models.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following statements about the Hawthorne studies is FALSE?

Accepted Answer

A)  The Hawthorne studies initiated work in the human relations movement. 
B)  The Hawthorne studies indicated the need to consider the social aspects of the organization. 
C)  The Hawthorne studies showed that group norms exert a powerful influence on the members of a group. 
D)  The Hawthorne studies confirmed that incentive pay plans are an effective means of increasing production. 
E)  The Hawthorne studies found that money cannot be used as a motivator for workers. 
A)  The Hawthorne studies initiated work in the human relations movement. 
B)  The Hawthorne studies indicated the need to consider the social aspects of the organization. 
C)  The Hawthorne studies showed that group norms exert a powerful influence on the members of a group. 
D)  The Hawthorne studies confirmed that incentive pay plans are an effective means of increasing production. 
E)  The Hawthorne studies found that money cannot be used as a motivator for workers.

Question 11

Industrial psychology is the practice of applying

Accepted Answer

A)  psychology in the industrial revolution. 
B)  psychology to worker motivation and selection. 
C)  efficiency measures to psychological output. 
D)  statistical measures to psychological output. 
E)  industrial advancements to medical research. 
A)  psychology in the industrial revolution. 
B)  psychology to worker motivation and selection. 
C)  efficiency measures to psychological output. 
D)  statistical measures to psychological output. 
E)  industrial advancements to medical research.

Question 12

Charles Babbage emphasized the application of mathematics to production problems; thus, his work was a forerunner of

Accepted Answer

A)  administrative management. 
B)  the contingency theory. 
C)  the behavioral school of management thought. 
D)  operations management. 
E)  the systems theory. 
A)  administrative management. 
B)  the contingency theory. 
C)  the behavioral school of management thought. 
D)  operations management. 
E)  the systems theory.

Question 13

Which of the following statements about the classical perspective of management is FALSE?

Accepted Answer

A)  The classical perspective of management laid the foundation for later management theory developments. 
B)  The classical perspective of management identified the key management processes. 
C)  The classical perspective of management prescribed action unique to each situation. 
D)  The classical perspective of management focused attention on management as a viable topic of scientific inquiry. 
E)  The classical perspective of management identified important management functions and skills. 
A)  The classical perspective of management laid the foundation for later management theory developments. 
B)  The classical perspective of management identified the key management processes. 
C)  The classical perspective of management prescribed action unique to each situation. 
D)  The classical perspective of management focused attention on management as a viable topic of scientific inquiry. 
E)  The classical perspective of management identified important management functions and skills.

Question 14

According to Barnard's theory, managers ultimately get their authority from their job titles.

Accepted Answer

A) True 
 B)False

Question 15

Dr. White is one of two emergency room physicians in charge of the staff. As a supervisor, she believes that her subordinates are valuable resources and focuses her attention on the interpersonal processes such as group dynamics that occur in the emergency room. Her views are consistent with the ____ management perspective.

Accepted Answer

A)  quantitative 
B)  behavioral 
C)  classical 
D)  contingency 
E)  systems 
A)  quantitative 
B)  behavioral 
C)  classical 
D)  contingency 
E)  systems

Question 16

The broader the solutions, the greater the creativity and possibility for innovation. This is a benefit of which perspective?

Accepted Answer

A)  Classical 
B)  Universal 
C)  Quantitative 
D)  Contingency 
E)  Behavioral 
A)  Classical 
B)  Universal 
C)  Quantitative 
D)  Contingency 
E)  Behavioral

Question 17

UPS can follow drivers' movements through GPS, which is an example of the use of management techniques derived from behavioral management.

Accepted Answer

A) True 
 B)False

Question 18

The United States Postal Service has been losing money for years. Social media have created many alternatives for communication. The Postal Service's decline is an example of

Accepted Answer

A)  closed system inversion. 
B)  open system thinking. 
C)  synergy. 
D)  subsystem failure. 
E)  entropy. 
A)  closed system inversion. 
B)  open system thinking. 
C)  synergy. 
D)  subsystem failure. 
E)  entropy.

Question 19

Theory X managers believe workers are

Accepted Answer

A)  happy. 
B)  lucky. 
C)  lazy. 
D)  needy. 
E)  committed. 
A)  happy. 
B)  lucky. 
C)  lazy. 
D)  needy. 
E)  committed.

Question 20

The field of applied management science that is generally concerned with helping an organization more efficiently produce its goods and services is ____________________ management.

Accepted Answer

The answer of The field of applied management science that...

Chester Barnard, former president of New Jersey Bell Telephone Company, made notable contributions to management regarding

One of the most common complaints emergency room visitors have is the long wait while watching the staff sit and do nothing. Which of the following management approaches can hospitals use to improve efficiency?

Open systems thinking tends to develop synergy in organizations.

Max Weber, Henri Fayol, Lyndall Urwick, and Chester Barnard all were connected to the development of ____________________ management.

Janice is very concerned with worker morale, and she frequently surveys employees to determine their level of job satisfaction. She feels that people really want to work, to take more responsibility, and to make a contribution. Her approach reflects application of Theory Y.

The ____ businesses has increased diversity in many organizations.

Manufacturing now accounts for well over half of the gross domestic product in the United States and plays a similarly important role in many other industrialized nations.

What advantages do students with managerial experience have over students who have only studied management through books?

Scientific management focuses specifically on the development of scientific models.

Which of the following statements about the Hawthorne studies is FALSE?

Industrial psychology is the practice of applying

Charles Babbage emphasized the application of mathematics to production problems; thus, his work was a forerunner of

Which of the following statements about the classical perspective of management is FALSE?

According to Barnard's theory, managers ultimately get their authority from their job titles.

The broader the solutions, the greater the creativity and possibility for innovation. This is a benefit of which perspective?

UPS can follow drivers' movements through GPS, which is an example of the use of management techniques derived from behavioral management.

The United States Postal Service has been losing money for years. Social media have created many alternatives for communication. The Postal Service's decline is an example of

Theory X managers believe workers are

The field of applied management science that is generally concerned with helping an organization more efficiently produce its goods and services is ____________________ management.

Managing and the Managers Job

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters

Exam 2: Traditional and Contemporary Opportunitieschallenges

Chester Barnard, former president of New Jersey Bell Telephone Company, made notable contributions to management regarding

One of the most common complaints emergency room visitors have is the long wait while watching the staff sit and do nothing. Which of the following management approaches can hospitals use to improve efficiency?

Open systems thinking tends to develop synergy in organizations.

Max Weber, Henri Fayol, Lyndall Urwick, and Chester Barnard all were connected to the development of ____________________ management.

Janice is very concerned with worker morale, and she frequently surveys employees to determine their level of job satisfaction. She feels that people really want to work, to take more responsibility, and to make a contribution. Her approach reflects application of Theory Y.

The ____ businesses has increased diversity in many organizations.

Manufacturing now accounts for well over half of the gross domestic product in the United States and plays a similarly important role in many other industrialized nations.

What advantages do students with managerial experience have over students who have only studied management through books?

Scientific management focuses specifically on the development of scientific models.

Which of the following statements about the Hawthorne studies is FALSE?

Industrial psychology is the practice of applying

Charles Babbage emphasized the application of mathematics to production problems; thus, his work was a forerunner of

Which of the following statements about the classical perspective of management is FALSE?

According to Barnard's theory, managers ultimately get their authority from their job titles.

The broader the solutions, the greater the creativity and possibility for innovation. This is a benefit of which perspective?

UPS can follow drivers' movements through GPS, which is an example of the use of management techniques derived from behavioral management.

The United States Postal Service has been losing money for years. Social media have created many alternatives for communication. The Postal Service's decline is an example of

Theory X managers believe workers are

The field of applied management science that is generally concerned with helping an organization more efficiently produce its goods and services is ____________________ management.

Managing and the Managers Job

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Basic Elements of Organizing

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

Filters