Exam 2: Traditional and Contemporary Opportunitieschallenges

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Dr. White uses whatever style of management seems to best fit the needs of the individual employees. She was autocratic and rigid with a doctor who had a drug problem. During the same period, she was compassionate with a nurse who was a single parent with infant twins and bent the rules so she could have time to sort out her life. Her management style conforms to which theory of management?

(Multiple Choice)
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The approaches to management that try to find the one best way to solve a management problem are called contingency approaches.

(True/False)
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The perspective of management that involves the extensive use of mathematical modeling of organizational processes and that almost demands the availability of a computer is ____________________ management.

(Short Answer)
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Elton Mayo conducted experiments at Western Electric's Hawthorne plant from 1927-1932. He discovered that

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The study of management did not begin until the nineteenth century.

(True/False)
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Which of the following is NOT one of the contributions of the classical perspective?

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Which two managerial functions utilize quantitative management the most?

(Multiple Choice)
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How has social media impacted privacy, ethics, and social responsibility?

(Essay)
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Describe the Hawthorne studies and the conclusions supported by them.

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Staff Sergeant Tyra Bradford is a platoon sergeant. She uses whatever style of management seems to fit the situation. Her management style fits which theory of management?

(Multiple Choice)
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Which school of management thought would be most useful to a restaurant with pizza delivery that wanted to determine the most efficient routes for each of its drivers to follow?

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The two branches of the quantitative approach are operations management and ____________________.

(Short Answer)
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The insurance industry is part of the ____________________ economy, which relies heavily on intangible resources.

(Short Answer)
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At Toyota, each task operating employees and machines perform is carefully studied to promote maximum productivity. Some tasks are examined using time and motion studies to standardize work methods. What management approach is Toyota using?

(Multiple Choice)
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Administrative management focuses on the jobs of administrative assistants.

(True/False)
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When a manufacturing plant uses mathematical models to plan production schedules and to schedule equipment maintenance, it is drawing on

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Contributions of the behavioral management perspective include all of the following EXCEPT

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Theory is abstract and of no practical use in today's environment.

(True/False)
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Discuss the importance of the classical school of management and identify at least two pioneers and their major contributions.

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Plummer Construction has three employees. Bob, the owner, does design, ordering, and customer interface. Paul and Bobby do demolition and construction with Paul specializing in the detailed trim work and Bobby responsible for clean up. With which of the following management approaches do their actions most agree?

(Multiple Choice)
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