Exam 2: Traditional and Contemporary Opportunitieschallenges

Howard Weaver manages MacLean Insurance Agency. An employee observed that Weaver acted like a Theory X manager. That would mean that Weaver believes

Newspaper circulation had been declining for years. TLC cable station aired the show Extreme Couponing that shows cutting coupons from newspaper advertisements. Suddenly demand for newspapers changed course. Newspapers are benefiting from the ____ created by retailers putting coupons in the advertisements.

Improving quality tends to decrease productivity.

Anheuser-Busch packaged cans in local college colors. The company was trying to take advantage of the systems concept of ____________________.

Shang believes her managers function best if she assigns them a task and gives them specific instructions on how to get it done. She exhibits ____________________ behavior.

When compared to management science, operations management is focused more on applications.

A law firm actually billed the mother of an employee who died almost $20,000 for work that was required to settle the son's pending cases. The organization considers itself to be more important than the individual. This example deals with one of the drawbacks to the use of the ____ perspective of management.

Which of the following historical books did not influence management?

____ help managers integrate and enlarge their understanding of the three principal schools of management thought.

Which of the following statements relative to the theory and practice of management is TRUE?

Henry Gantt was a(n) ____________________ pioneer who developed a chart for scheduling work over a span of time.

Which of the following is NOT a technique Frederick Taylor used to enhance worker productivity?

The North Korean government is attempting to isolate citizens from outside influence.  It is trying to create a closed system.

Imagine centuries ago, you were the manager responsible for building the roads of the Roman Empire. You only knew and used the scientific management approach. Describe how you would have motivated workers. How was productivity?

Paul and Bobby want to start a construction company. After being in business a few months, they guess that the most efficient way to demolish walls is for Paul to break them up and tear them off and for Bobby to haul away the debris. Which of the following management theorists would be most helpful to these entrepreneurs?

Special Exercises Many of the things that happened in the following story reflect management theory at work. Indicate the correct answer: The Russell family replaced the roof of their home. In removing the old roof, the old shingles and nails were pushed off the roof. The debris fell around the house in the grass and landscape. Mrs. Russell told her daughters Amelia, Eleanor, and Madeline that she would pay them a quarter for every nail they picked up (A) Soldiering, Piecework Pay . Madeline started first and had earned $6 by the time Eleanor was ready to begin. Madeline was a (B) Rate Buster, Chisler . Eleanor complained that she could not find the nails fast enough to catch up to Madeline because Madeline had found all the easy ones. Eleanor was a (C) Rate Buster, Chisler . Eventually the complaining wore Madeline down, and she searched for nails for Eleanor and gave them to her to cash in (D) Human Resource Management, Administrative Management . Only when the girls had earned the same amount did Madeline again contribute to her own accumulation. Meanwhile, Amelia chose never to search for a nail (E) Theory X, Theory Y . Instead she went and rode the tractor as Mr. Russell mowed the yard (F) Open System, Closed System .

Who among the following was NOT associated with scientific management?

The theory based on the idea that the best managerial actions in a given situation depend on the elements of that situation is known as

Which of the following statements characterizes the thinking that emerged from the Hawthorne studies?

Operations management is concerned with