Question 1

To decrease their administrative intensity, many organizations are

Accepted Answer

A)  eliminating staff positions. 
B)  hiring managers who are less intense. 
C)  decreasing the number of middle managers. 
D)  increasing job rotation programs. 
E)  modifying job designs so as to alleviate worker stress. 
A)  eliminating staff positions. 
B)  hiring managers who are less intense. 
C)  decreasing the number of middle managers. 
D)  increasing job rotation programs. 
E)  modifying job designs so as to alleviate worker stress.

Question 2

Organizing

Accepted Answer

A)  is the second basic managerial function; it follows planning and decision making. 
B)  involves shaping the organization over time and is never truly finished. 
C)  involves grouping activities and resources. 
D)  can help the organization be flexible. 
E)  All of these choices 
A)  is the second basic managerial function; it follows planning and decision making. 
B)  involves shaping the organization over time and is never truly finished. 
C)  involves grouping activities and resources. 
D)  can help the organization be flexible. 
E)  All of these choices

Question 3

The activities of a hotel depend on information sharing between reservations, front-desk, housekeeping, and dining. What level of interdependence is this?

Accepted Answer

A)  Pooled 
B)  Reciprocal 
C)  Functional 
D)  Hierarchical 
E)  Sequential 
A)  Pooled 
B)  Reciprocal 
C)  Functional 
D)  Hierarchical 
E)  Sequential

Question 4

The advantages of a flat organization include

Accepted Answer

A)  greater communication between upper and lower levels of management. 
B)  lower total managerial costs. 
C)  flexibility. 
D)  improved employee productivity. 
E)  All of these choices 
A)  greater communication between upper and lower levels of management. 
B)  lower total managerial costs. 
C)  flexibility. 
D)  improved employee productivity. 
E)  All of these choices

Question 5

Improved communication technologies such as e-mail and text messaging have allowed organizations to become ____________________.

Accepted Answer

The answer of Improved communication technologies such as e-mail and...

Question 6

Many experts agree that businesses can function effectively with fewer layers of organization than they currently have.  Since 2009, the government has added more than 62,000 federal employees.  This suggest that the federal government is a(n) ______ organization.

Accepted Answer

A)  tall 
B)  flat 
C)  efficient 
D)  effective 
E)  lean 
A)  tall 
B)  flat 
C)  efficient 
D)  effective 
E)  lean

Question 7

A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of ____ departmentalization.

Accepted Answer

A)  functional 
B)  location 
C)  product 
D)  customer 
E)  sequential 
A)  functional 
B)  location 
C)  product 
D)  customer 
E)  sequential

Question 8

In which alternative to specialization does the job itself remain the same, which means satisfaction usually wanes quickly?

Accepted Answer

A)  Job characteristics approach 
B)  Job rotation 
C)  Job enrichment 
D)  Job enlargement 
E)  Work teams 
A)  Job characteristics approach 
B)  Job rotation 
C)  Job enrichment 
D)  Job enlargement 
E)  Work teams

Question 9

In the past, special education teachers were required only to teach their students. Now, a common complaint is that the massive amounts of required paperwork keeps them from performing any of their job duties well. In this case, ____ did not produce satisfied workers.

Accepted Answer

A)  job specialization 
B)  job rotation 
C)  job enrichment 
D)  job enlargement 
E)  a narrow span of management 
A)  job specialization 
B)  job rotation 
C)  job enrichment 
D)  job enlargement 
E)  a narrow span of management

Question 10

Pooled interdependence is when the output of one unit becomes the input for another in a linear fashion.

Accepted Answer

A) True 
 B)False

Question 11

Which of these is associated with a smaller span of management?

Accepted Answer

A)  More job rotation 
B)  Tasks that are very similar 
C)  Work that is standardized 
D)  Subordinates who are widely dispersed 
E)  Subordinates who prefer low supervision 
A)  More job rotation 
B)  Tasks that are very similar 
C)  Work that is standardized 
D)  Subordinates who are widely dispersed 
E)  Subordinates who prefer low supervision

Question 12

____ requires line managers to at least listen to comments and suggestions from staff agencies even if they do not take the advice.

Accepted Answer

A)  Functional authority 
B)  Staff authority 
C)  Compulsory advice 
D)  Line authority 
E)  Advice authority 
A)  Functional authority 
B)  Staff authority 
C)  Compulsory advice 
D)  Line authority 
E)  Advice authority

Question 13

According to the text, the most effective way to use staff positions is to grant them line authority.

Accepted Answer

A) True 
 B)False

Question 14

Remote work areas give employees more control over their job. This is an example of

Accepted Answer

A)  job enlargement. 
B)  job enrichment. 
C)  work teams. 
D)  job specialization. 
E)  job rotation. 
A)  job enlargement. 
B)  job enrichment. 
C)  work teams. 
D)  job specialization. 
E)  job rotation.

Question 15

Army officers use the expression "not in my lane", which derives from the basic marksmanship function of establishing firing lanes indicating who fires at which targets. The idea is to spread people over the whole area so you do not miss anything and to prevent everyone from firing at the same target. This is an example of

Accepted Answer

A)  delegation. 
B)  job specialization. 
C)  job rotation. 
D)  job enrichment. 
E)  job design. 
A)  delegation. 
B)  job specialization. 
C)  job rotation. 
D)  job enrichment. 
E)  job design.

Question 16

Many high school teachers also coach a sport. They have the same autonomy in coaching that they have in the classroom. This is an example of

Accepted Answer

A)  job enlargement. 
B)  job enrichment. 
C)  work teams. 
D)  job specialization. 
E)  job rotation. 
A)  job enlargement. 
B)  job enrichment. 
C)  work teams. 
D)  job specialization. 
E)  job rotation.

Question 17

Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety?

Accepted Answer

A)  Integrating department 
B)  Task force 
C)  Managerial hierarchy 
D)  Centralization 
E)  Rules and procedures 
A)  Integrating department 
B)  Task force 
C)  Managerial hierarchy 
D)  Centralization 
E)  Rules and procedures

Question 18

Demetra is head underwriter for Beta Insurance. She supervises the underwriting department and the administrative section that receives applications from the sales force and gathers other information needed. What coordination technique does this represent?

Accepted Answer

A)  Integrating department 
B)  Task force 
C)  Managerial hierarchy 
D)  Centralization 
E)  Rules and procedures 
A)  Integrating department 
B)  Task force 
C)  Managerial hierarchy 
D)  Centralization 
E)  Rules and procedures

Question 19

All of the following are bases for departmentalization EXCEPT

Accepted Answer

A)  function. 
B)  location. 
C)  product. 
D)  customer. 
E)  competition. 
A)  function. 
B)  location. 
C)  product. 
D)  customer. 
E)  competition.

Question 20

Jerry is Chief Ethics Officer. He is involved with risk management, stakeholder relationships, whistle-blowing, ethics training, investigations, and preparation of financial statements. Jerry has a(n) ____ position.

Accepted Answer

A)  line 
B)  integrating 
C)  hierarchical 
D)  staff 
E)  managerial 
A)  line 
B)  integrating 
C)  hierarchical 
D)  staff 
E)  managerial

To decrease their administrative intensity, many organizations are

Organizing

The activities of a hotel depend on information sharing between reservations, front-desk, housekeeping, and dining. What level of interdependence is this?

The advantages of a flat organization include

Improved communication technologies such as e-mail and text messaging have allowed organizations to become ____________________.

Many experts agree that businesses can function effectively with fewer layers of organization than they currently have. Since 2009, the government has added more than 62,000 federal employees. This suggest that the federal government is a(n) ______ organization.

A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of ____ departmentalization.

In which alternative to specialization does the job itself remain the same, which means satisfaction usually wanes quickly?

In the past, special education teachers were required only to teach their students. Now, a common complaint is that the massive amounts of required paperwork keeps them from performing any of their job duties well. In this case, ____ did not produce satisfied workers.

Pooled interdependence is when the output of one unit becomes the input for another in a linear fashion.

Which of these is associated with a smaller span of management?

____ requires line managers to at least listen to comments and suggestions from staff agencies even if they do not take the advice.

According to the text, the most effective way to use staff positions is to grant them line authority.

Remote work areas give employees more control over their job. This is an example of

Many high school teachers also coach a sport. They have the same autonomy in coaching that they have in the classroom. This is an example of

Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety?

Demetra is head underwriter for Beta Insurance. She supervises the underwriting department and the administrative section that receives applications from the sales force and gathers other information needed. What coordination technique does this represent?

All of the following are bases for departmentalization EXCEPT

Jerry is Chief Ethics Officer. He is involved with risk management, stakeholder relationships, whistle-blowing, ethics training, investigations, and preparation of financial statements. Jerry has a(n) ____ position.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

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Exam 10: Basic Elements of Organizing

To decrease their administrative intensity, many organizations are

Organizing

The activities of a hotel depend on information sharing between reservations, front-desk, housekeeping, and dining. What level of interdependence is this?

The advantages of a flat organization include

Improved communication technologies such as e-mail and text messaging have allowed organizations to become ____________________.

Many experts agree that businesses can function effectively with fewer layers of organization than they currently have. Since 2009, the government has added more than 62,000 federal employees. This suggest that the federal government is a(n) ______ organization.

A regional manufacturing operation has the following divisions: manufacturing, finance, human resources, marketing, and shipping/receiving. This is an example of ____ departmentalization.

In which alternative to specialization does the job itself remain the same, which means satisfaction usually wanes quickly?

In the past, special education teachers were required only to teach their students. Now, a common complaint is that the massive amounts of required paperwork keeps them from performing any of their job duties well. In this case, ____ did not produce satisfied workers.

Pooled interdependence is when the output of one unit becomes the input for another in a linear fashion.

Which of these is associated with a smaller span of management?

____ requires line managers to at least listen to comments and suggestions from staff agencies even if they do not take the advice.

According to the text, the most effective way to use staff positions is to grant them line authority.

Remote work areas give employees more control over their job. This is an example of

Many high school teachers also coach a sport. They have the same autonomy in coaching that they have in the classroom. This is an example of

Which of the following coordination techniques is appropriate when interdependence is of the complex reciprocal variety?

Demetra is head underwriter for Beta Insurance. She supervises the underwriting department and the administrative section that receives applications from the sales force and gathers other information needed. What coordination technique does this represent?

All of the following are bases for departmentalization EXCEPT

Jerry is Chief Ethics Officer. He is involved with risk management, stakeholder relationships, whistle-blowing, ethics training, investigations, and preparation of financial statements. Jerry has a(n) ____ position.

Managing and the Managers Job

Traditional and Contemporary Opportunitieschallenges

Understanding the Organizations Environment

Responding to the Ethical and Social Environment

Navigating the Global Environment

Basic Elements of Planning and Decision Making

Managing Strategy and Strategic Planning

Managing Decision Making and Problem Solving

Managing Start-Ups and New Ventures

Managing Organization Design

Managing Organization Change and Innovation

Managing Human Resources

Basic Elements of Individual and Interpersonal Behavior

Managing Employee Motivation and Performance

Managing Leadership and Influence Process

Managing Interpersonal Relations and Communication

Managing Work Groups and Teams

Basic Elements of Control

Managing Operations, Quality and Productivity

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