Exam 10: Basic Elements of Organizing

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How do the basic elements of organizing fit together?

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Special Exercises
Applebee's has a bar and sit down restaurant.
Match the following statements with the letter of the job characteristic that is described by that statement for Applebee's. You may use a response once, more than once, or not at all.
Customers are seated based on size of the party.
Job specialization
There are separate menus for alcoholic beverages, meals, and dessert
Customer departmentalization
Customers are seated at the bar or table/booth section.
Job rotation
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Customers are seated based on size of the party.
Job specialization
There are separate menus for alcoholic beverages, meals, and dessert
Customer departmentalization
Customers are seated at the bar or table/booth section.
Job rotation
Carol works Monday, Wednesday, and Friday as a server and Tuesday, Saturday as a hostess.
Functional departmentalization
Andrew is the head bartender.
Location departmentalization
The menu is divided into breakfast, lunch, and dinner.
Product departmentalization
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Some companies now employ a Chief Ethics Officer, who usually has a legal background and is responsible for whistle-blowing, ethics training, financial statements review, and investigations. This is an example of ____.

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Managers depend on their administrative assistants to schedule their calendar and arrange travel. The administrative assistants, in turn, depend on their managers to update the calendar and set priorities. This represents ____________________ interdependence.

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The job characteristics approach to job design is a specific method for taking into account both the work system and employee preferences. It is similar to the more general ____ approach.

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In large organizations you would expect to find ____ departmentalization(s).

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____ is the determination of an individual's work-related responsibilities.

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Chris Johnson is a running back in the National Football League. He does not play other positions. NFL teams use

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Which of the following is an advantage of tall organizations?

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Local networks, increasingly managed by hand-held electronic devices, are making it easier to coordinate activities.

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Which of the following statements describes specialization?

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Describe the job characteristics approach to job design and explain how it is related to job enrichment and the creation of work teams. Use diagrams if they will clarify the discussion.

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The role of social media in departmentalization is well defined and applied.

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An organization is ____ when power and control are kept at the top levels of management.

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The Hospital for Special Surgery is staffed with over 200 doctors. If a patient has a toe injury she goes to a foot and ankle specialist. Later if she injures her hand, she will see a different doctor. Each doctor has assistants based around the specialty. The HSS uses a ____ basis for departmentalization.

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Teachers at South Elementary School are allowed to pair up and teach a class twice as large as others. This allows the teachers to specialize in the subjects they most enjoy. The team teachers now share control over the classroom. The team teaching decreases

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Which of the following statements describes an advantage of functional departmentalization?

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____ results from maximum delegation throughout the organization.

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Decentralization is NOT usually pursued

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To write a press release, the communications department at Ford depends on information provided by other departments. The final draft is reviewed by the directors before announcement. What level of interdependence does this represent?

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