Exam 10: Basic Elements of Organizing

Skill variety is the ____________________ of things a person does in a job.

Divisions , units , sections , and bureaus are all synonyms for departments .

Siemens created Siemens One to group employees together that serve the same client. For example people from medical and building technology both serve hospitals, so a Siemens One representative talks to a hospital about all of Siemens products and services. Siemens One uses ____ departmentalization.

The Federal Reserve Bank has regional banks around the U.S. This indicates the use of ____________________ departmentalization.

Nora is chief legal counsel for Midco Waste. She has ____.

An appropriate basis of departmentalization for multinational companies is

The greater the complexity and uncertainty of the environment, the greater is the tendency to ____________________.

Cadets at West Point spend time during the summer learning about branches in the Army, like aviation, infantry, ordnance, finance, etc. In their senior year, the cadets select a branch based on this experience. The academy is using job ____ as a training technique.

Describe the three levels of interdependence and the coordination techniques that are appropriate for each one.

____________________ is the extent to which the worker knows how well the job is being performed.

GM has a division for GMC trucks and one for Buicks, Oldsmobiles, and Cadillacs. This is an example of ____ departmentalization.

Describe the basic elements involved in establishing reporting relationships.

____ is the systematic distribution of power and authority to middle and lower-level managers throughout the organization.

Managing the basic frameworks that organizations use to get their work done is called ____________________.

At BMW the marketing department helps develop sales forecast for the operations managers, who give availability information to dealerships. When dealerships have a specific order, they send it to operations. What level of interdependence does this example represent?

Paul supervises a crew engaged in laying a pipeline from Dallas to Ponca City, Oklahoma. The crew is able to lay about a mile of pipe each day. Supplies of pipe are delivered by truck to various points along the pipeline route. When shipments of pipe are delayed, it results in a work stoppage for Paul's crew. What level of interdependence does this represent?

Which of the following alternatives to specialization has the disadvantages of raising training costs, of having unions arguing for more pay for doing more tasks, and of worker boredom?

Which of the following statements describes a barrier to effective delegation?

With job enrichment, workers can ____. This does not occur with job enlargement.

The line manager can choose whether to seek or to avoid input from staff. This is called ____________________ authority.