Question 1

There is a difference between thinking critically and being critical.

Accepted Answer

A) True 
 B)False

Question 2

Since social networking sites have privacy settings, it is safe to assume that the images you post will not be seen by future employers.

Accepted Answer

A) True 
 B)False

Question 3

A professional appearance means:

Accepted Answer

A)  having long, manicured fingernails. 
B)  dressing casually. 
C)  wearing piercings for facial jewelry. 
D)  wearing inconspicuous clothing. 
A)  having long, manicured fingernails. 
B)  dressing casually. 
C)  wearing piercings for facial jewelry. 
D)  wearing inconspicuous clothing.

Question 4

An example of poor table etiquette is:

Accepted Answer

A)  laying your knife and fork diagonally across your plate after you have finished eating. 
B)  ordering the most expensive meal on the menu. 
C)  using the bread plate on your left and the beverage glasses on your right. 
D)  ordering dishes that are easy to eat. 
A)  laying your knife and fork diagonally across your plate after you have finished eating. 
B)  ordering the most expensive meal on the menu. 
C)  using the bread plate on your left and the beverage glasses on your right. 
D)  ordering dishes that are easy to eat.

Question 5

How you express yourself influences the confidence others have in you.

Accepted Answer

A) True 
 B)False

Question 6

A critical thinker:

Accepted Answer

A)  distinguishes between fact and opinion. 
B)  recognizes bias. 
C)  supports opinions with evidence. 
D)  All the above 
A)  distinguishes between fact and opinion. 
B)  recognizes bias. 
C)  supports opinions with evidence. 
D)  All the above

Question 7

Which of the following is a professional organization for administrative professionals?

Accepted Answer

A)  NALS 
B)  IVAA 
C)  AHCAA 
D)  All the above 
A)  NALS 
B)  IVAA 
C)  AHCAA 
D)  All the above

Question 8

If your organization does not offer formal feedback, you should regularly ask your supervisors and coworkers how you can improve your performance.

Accepted Answer

A) True 
 B)False

Question 9

People often judge others by how they look.

Accepted Answer

A) True 
 B)False

Question 10

Introducing Yourself 1. Shake hands.
2) Smile and establish eye contact.
3) Repeat the person's name.
4) Greet the person and state your name and position.
Which answer represents the correct order for the steps to follow when you introduce yourself?

Accepted Answer

A)  4, 2, 3, 1 
B)  2, 4, 1, 3 
C)  1, 2, 3, 4 
D)  3, 1, 2, 4 
A)  4, 2, 3, 1 
B)  2, 4, 1, 3 
C)  1, 2, 3, 4 
D)  3, 1, 2, 4

Question 11

Match between columns
                        Premises: Examples of these are the CPS, the CAP, and the ALS.
Belief in yourself and your abilities
Honest and constructive information from an employer about how well you are doing your job and how you might improve your performance
Accepted professional behavior in the workplace and at business functions
An inner drive to work hard and well
The running commentary that people keep up all the time inside their heads
A person who is responsible for recruiting, screening, hiring, orienting, and training employees
Breaking problems or questions down into small parts and examining them to find solutions or reach conclusions
An employee who looks, speaks, writes, and behaves in a manner that reflects well on the employer and on the employee
Rules and customs that guide polite behavior in a particular setting

Accepted Answer

The Answer of professional and work ethic and critical thinking is...

There is a difference between thinking critically and being critical.

Since social networking sites have privacy settings, it is safe to assume that the images you post will not be seen by future employers.

A professional appearance means:

An example of poor table etiquette is:

How you express yourself influences the confidence others have in you.

A critical thinker:

Which of the following is a professional organization for administrative professionals?

If your organization does not offer formal feedback, you should regularly ask your supervisors and coworkers how you can improve your performance.

People often judge others by how they look.

Introducing Yourself 1. Shake hands. 2) Smile and establish eye contact. 3) Repeat the person's name. 4) Greet the person and state your name and position. Which answer represents the correct order for the steps to follow when you introduce yourself?

Entering the Workforce

Managing and Organizing Yourself

Working Ethically

Understanding the Workplace Team

Developing Customer Focus

Improving Communication Skills

Communicating With Technology

Developing Presentation Skills

Planning Meetings and Events

Managing Physical Records

Managing Electronic Records and Mail

Coordinating Business Travel

Understanding Financial Documents

Seeking Employment

Leading With Confidence

Filters

Exam 2: Becoming a Professional

There is a difference between thinking critically and being critical.

Since social networking sites have privacy settings, it is safe to assume that the images you post will not be seen by future employers.

A professional appearance means:

An example of poor table etiquette is:

How you express yourself influences the confidence others have in you.

A critical thinker:

Which of the following is a professional organization for administrative professionals?

If your organization does not offer formal feedback, you should regularly ask your supervisors and coworkers how you can improve your performance.

People often judge others by how they look.

Introducing Yourself 1. Shake hands. 2) Smile and establish eye contact. 3) Repeat the person's name. 4) Greet the person and state your name and position. Which answer represents the correct order for the steps to follow when you introduce yourself?

Entering the Workforce

Managing and Organizing Yourself

Working Ethically

Understanding the Workplace Team

Developing Customer Focus

Improving Communication Skills

Communicating With Technology

Developing Presentation Skills

Planning Meetings and Events

Managing Physical Records

Managing Electronic Records and Mail

Coordinating Business Travel

Understanding Financial Documents

Seeking Employment

Leading With Confidence

Filters