Question 1

A major disadvantage of the _____ work pattern is that longer workdays may be a drawback for employees with many family or social activities on weekday evenings.

Accepted Answer

A) four-day workweek 
B) task simplification 
C) job enlargement 
D) weekday job sharing 
A) four-day workweek 
B) task simplification 
C) job enlargement 
D) weekday job sharing

Question 2

Scientific management emphasizes job enrichment.

Accepted Answer

A) True 
 B)False

Question 3

The process of connecting jobs and departments into a coordinated, cohesive whole in an organization is known as:

Accepted Answer

A) differentiation. 
B) job enlargement. 
C) job rotation. 
D) integration. 
A) differentiation. 
B) job enlargement. 
C) job rotation. 
D) integration.

Question 4

Job enrichment increases the amount of job responsibility through:

Accepted Answer

A) horizontal loading. 
B) cross-training. 
C) vertical loading. 
D) job rotation. 
A) horizontal loading. 
B) cross-training. 
C) vertical loading. 
D) job rotation.

Question 5

Jenny is hired as an assistant at a local drugstore. On Mondays and Wednesdays, she is in charge of managing the store's stock. On other days of the week, she is asked to handle the cash register and attend to customers. It is evident that Jenny's job is modified using the method of _____.

Accepted Answer

A) job enrichment 
B) job rotation 
C) work simplification 
D) scientific management 
A) job enrichment 
B) job rotation 
C) work simplification 
D) scientific management

Question 6

The Job Characteristics Model is a universal job design model.

Accepted Answer

A) True 
 B)False

Question 7

The traditional German approach to work design was _____.

Accepted Answer

A) technocentric 
B) anthropocentric 
C) sociocentric 
D) ethnocentric 
A) technocentric 
B) anthropocentric 
C) sociocentric 
D) ethnocentric

Question 8

Employees with highly developed emotional intelligence skills will be more likely to respond positively to goal congruence.

Accepted Answer

A) True 
 B)False

Question 9

Employees may experience technostress when:

Accepted Answer

A) flextime is implemented. 
B) electronic performance monitoring is used. 
C) they are not given enough credit for their work. 
D) they are forced into part-time schedules. 
A) flextime is implemented. 
B) electronic performance monitoring is used. 
C) they are not given enough credit for their work. 
D) they are forced into part-time schedules.

Question 10

Which of the following is a feature of the German approach to work?

Accepted Answer

A) Emphasis is laid on a worker's personal identity. 
B) Hierarchy and authority relationships are valued. 
C) Management-labor cooperation is considered unimportant. 
D) Unionism among workers is discouraged. 
A) Emphasis is laid on a worker's personal identity. 
B) Hierarchy and authority relationships are valued. 
C) Management-labor cooperation is considered unimportant. 
D) Unionism among workers is discouraged.

Question 11

According to the six patterns people follow in defining work, Pattern A people define work as an activity:

Accepted Answer

A) in which value comes from performance and for which a person is accountable. 
B) that is physically and mentally strenuous. 
C) a person must do that is directed by others and generally performed in a working place. 
D) constrained to specific time periods that does not bring positive affect through its performance. 
A) in which value comes from performance and for which a person is accountable. 
B) that is physically and mentally strenuous. 
C) a person must do that is directed by others and generally performed in a working place. 
D) constrained to specific time periods that does not bring positive affect through its performance.

Question 12

Jobs designed through scientific management have a variety of tasks, and each task requires workers to analyze and plan its execution.

Accepted Answer

A) True 
 B)False

Question 13

The Scandinavian approach to work design discourages worker control.

Accepted Answer

A) True 
 B)False

Question 14

Identify and briefly describe a few recently developed alternative work patterns to telecommuting.

Accepted Answer

Answers will vary. Job sharing is an alt

Question 15

Explain the Job Diagnostic Survey (JDS).

Accepted Answer

Answers will vary. The JDS, the most com

Question 16

Explain the Japanese approach to design of work.

Accepted Answer

Answers will vary. The Japanese began ha

Question 17

The _____ to job design emphasizes a person's interaction with physical aspects of the work environment and is concerned with the amount of physical exertion required.

Accepted Answer

A) biological approach 
B) scientific management approach 
C) job enlargement approach 
D) motivational approach 
A) biological approach 
B) scientific management approach 
C) job enlargement approach 
D) motivational approach

Question 18

Which of the following statements is true of the social information-processing (SIP)model of job design?

Accepted Answer

A) It emphasizes the importance of other people. 
B) It is based on the job characteristics theory. 
C) It is an ergonomics-based model of job design. 
D) It stresses that what other people think of one's job is unimportant. 
A) It emphasizes the importance of other people. 
B) It is based on the job characteristics theory. 
C) It is an ergonomics-based model of job design. 
D) It stresses that what other people think of one's job is unimportant.

Question 19

German industrial engineers have a more _____, which places human considerations at the center of job design decisions.

Accepted Answer

A) technocentric approach 
B) mechanistic approach 
C) anthropocentric approach 
D) ecocentric approach 
A) technocentric approach 
B) mechanistic approach 
C) anthropocentric approach 
D) ecocentric approach

Question 20

In the context of the social information-processing (SIP)model, which of the following is a premise about the work environment?

Accepted Answer

A) Other people tell us how they see our jobs. 
B) Self-evaluation is the only way to understand the work environment. 
C) Other people's negative feedback of our jobs should be ignored. 
D) Implementing differential piece-rate systems of pay is the only way to achieve economic efficiency. 
A) Other people tell us how they see our jobs. 
B) Self-evaluation is the only way to understand the work environment. 
C) Other people's negative feedback of our jobs should be ignored. 
D) Implementing differential piece-rate systems of pay is the only way to achieve economic efficiency.

A major disadvantage of the _____ work pattern is that longer workdays may be a drawback for employees with many family or social activities on weekday evenings.

Scientific management emphasizes job enrichment.

The process of connecting jobs and departments into a coordinated, cohesive whole in an organization is known as:

Job enrichment increases the amount of job responsibility through:

Jenny is hired as an assistant at a local drugstore. On Mondays and Wednesdays, she is in charge of managing the store's stock. On other days of the week, she is asked to handle the cash register and attend to customers. It is evident that Jenny's job is modified using the method of _____.

The Job Characteristics Model is a universal job design model.

The traditional German approach to work design was _____.

Employees with highly developed emotional intelligence skills will be more likely to respond positively to goal congruence.

Employees may experience technostress when:

Which of the following is a feature of the German approach to work?

According to the six patterns people follow in defining work, Pattern A people define work as an activity:

Jobs designed through scientific management have a variety of tasks, and each task requires workers to analyze and plan its execution.

The Scandinavian approach to work design discourages worker control.

Identify and briefly describe a few recently developed alternative work patterns to telecommuting.

Explain the Job Diagnostic Survey (JDS).

Explain the Japanese approach to design of work.

The _____ to job design emphasizes a person's interaction with physical aspects of the work environment and is concerned with the amount of physical exertion required.

Which of the following statements is true of the social information-processing (SIP)model of job design?

German industrial engineers have a more _____, which places human considerations at the center of job design decisions.

In the context of the social information-processing (SIP)model, which of the following is a premise about the work environment?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

A major disadvantage of the _____ work pattern is that longer workdays may be a drawback for employees with many family or social activities on weekday evenings.

Scientific management emphasizes job enrichment.

The process of connecting jobs and departments into a coordinated, cohesive whole in an organization is known as:

Job enrichment increases the amount of job responsibility through:

Jenny is hired as an assistant at a local drugstore. On Mondays and Wednesdays, she is in charge of managing the store's stock. On other days of the week, she is asked to handle the cash register and attend to customers. It is evident that Jenny's job is modified using the method of _____.

The Job Characteristics Model is a universal job design model.

The traditional German approach to work design was _____.

Employees with highly developed emotional intelligence skills will be more likely to respond positively to goal congruence.

Employees may experience technostress when:

Which of the following is a feature of the German approach to work?

According to the six patterns people follow in defining work, Pattern A people define work as an activity:

Jobs designed through scientific management have a variety of tasks, and each task requires workers to analyze and plan its execution.

The Scandinavian approach to work design discourages worker control.

Identify and briefly describe a few recently developed alternative work patterns to telecommuting.

Explain the Job Diagnostic Survey (JDS).

Explain the Japanese approach to design of work.

The _____ to job design emphasizes a person's interaction with physical aspects of the work environment and is concerned with the amount of physical exertion required.

Which of the following statements is true of the social information-processing (SIP)model of job design?

German industrial engineers have a more _____, which places human considerations at the center of job design decisions.

In the context of the social information-processing (SIP)model, which of the following is a premise about the work environment?

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters