Question 1

Cross-training programs are variations of job enrichment.

Accepted Answer

A) True 
 B)False

Question 2

Identify a true statement about job sharing.

Accepted Answer

A) It is common among senior executives. 
B) It enables employees to set their own daily work schedules. 
C) It is a way of addressing demographic and labor pool concerns. 
D) It helps ease traffic and commuting pressures. 
A) It is common among senior executives. 
B) It enables employees to set their own daily work schedules. 
C) It is a way of addressing demographic and labor pool concerns. 
D) It helps ease traffic and commuting pressures.

Question 3

Discuss the scientific management approach to work design as advocated by Frederick Taylor.

Accepted Answer

Answers will vary. Scientific management

Question 4

Unlike a technocentric approach, an anthropocentric approach:

Accepted Answer

A) relies on a more humanistic process in the design of work. 
B) uses a natural scientific process in the design of work. 
C) places engineering at the center of job design decisions. 
D) places more emphasis on lean production rather than the concept of sociotechnical systems. 
A) relies on a more humanistic process in the design of work. 
B) uses a natural scientific process in the design of work. 
C) places engineering at the center of job design decisions. 
D) places more emphasis on lean production rather than the concept of sociotechnical systems.

Question 5

In the context of the six patterns people follow in defining work, _____ people define work as primarily a physical activity a person must do that is directed by others and generally performed in a working place.

Accepted Answer

A) Pattern F 
B) Pattern E 
C) Pattern A 
D) Pattern D 
A) Pattern F 
B) Pattern E 
C) Pattern A 
D) Pattern D

Question 6

The technocentric approach to work design places human considerations at the center of job design decisions.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following is true of a job?

Accepted Answer

A) It refers to a sequence of organizational positions held over time. 
B) It is not the same as an organizational position. 
C) It is not related to work in any way. 
D) It refers to a specific mental or physical activity that has productive results. 
A) It refers to a sequence of organizational positions held over time. 
B) It is not the same as an organizational position. 
C) It is not related to work in any way. 
D) It refers to a specific mental or physical activity that has productive results.

Question 8

According to Frederick Taylor, who advocated the scientific management approach to work design, the role of a worker in an organization is to:

Accepted Answer

A) carefully calibrate each task of the organization. 
B) analyze the decisions made by an engineer. 
C) make schedules to complete each task. 
D) execute the tasks defined by the management. 
A) carefully calibrate each task of the organization. 
B) analyze the decisions made by an engineer. 
C) make schedules to complete each task. 
D) execute the tasks defined by the management.

Question 9

Which of the following statements is true of sociotechnical systems (STS)?

Accepted Answer

A) STS emphasizes teamwork and self-managed and autonomous work groups. 
B) STS is completely different from lean production methods. 
C) STS discourages the inclusion of human values in the work process. 
D) STS is based on Taylor's scientific management approach to job design. 
A) STS emphasizes teamwork and self-managed and autonomous work groups. 
B) STS is completely different from lean production methods. 
C) STS discourages the inclusion of human values in the work process. 
D) STS is based on Taylor's scientific management approach to job design.

Question 10

Jobs in an organization are:

Accepted Answer

A) independent. 
B) interdependent. 
C) same as work. 
D) same as organizational positions. 
A) independent. 
B) interdependent. 
C) same as work. 
D) same as organizational positions.

Question 11

In the context of the six patterns people follow in defining work, _____ people define work as a physically and mentally strenuous activity.

Accepted Answer

A) Pattern B 
B) Pattern E 
C) Pattern A 
D) Pattern F 
A) Pattern B 
B) Pattern E 
C) Pattern A 
D) Pattern F

Question 12

Explain job enrichment.

Accepted Answer

Answers will vary. Job enrichment is des

Question 13

The famous statement made by Harold Geneen, former chairman of ITT: "If I had enough arms and legs and time, I'd do it all myself," contradicts the concept of _____.

Accepted Answer

A) job enlargement 
B) differentiation 
C) integration 
D) job enrichment 
A) job enlargement 
B) differentiation 
C) integration 
D) job enrichment

Question 14

An analysis of medical claims was conducted at Broil Technologies. The analysis identified neck and lower back problems due to uncomfortable seating arrangements as the most common health ailment experienced by the software developers of the company. In the context of ergonomics and interdisciplinary framework to job design, the _____ is most appropriate to solve these problems.

Accepted Answer

A) scientific management approach 
B) biological approach 
C) job enlargement approach 
D) motivational approach 
A) scientific management approach 
B) biological approach 
C) job enlargement approach 
D) motivational approach

Question 15

Which of the following approaches to job design is a person-job fit model rather than a universal job design model?

Accepted Answer

A) Job enrichment 
B) The job characteristics theory 
C) The job enlargement model 
D) Scientific management 
A) Job enrichment 
B) The job characteristics theory 
C) The job enlargement model 
D) Scientific management

Question 16

In the context of ergonomics and interdisciplinary framework in job design, which of the following is most likely a positive outcome associated with the motivational approach to job design?

Accepted Answer

A) Higher personnel utilization levels 
B) Lesser chance of errors 
C) Decreased training time 
D) Higher job satisfaction 
A) Higher personnel utilization levels 
B) Lesser chance of errors 
C) Decreased training time 
D) Higher job satisfaction

Question 17

Jobs designed by scientific management:

Accepted Answer

A) included tasks that were designed in a manner that a worker is required to deliberate. 
B) were too narrow and limited in the number of tasks and activities assigned to each worker. 
C) consisted of different activities to overcome the boredom of overspecialized work. 
D) required workers to calibrate and define each task carefully. 
A) included tasks that were designed in a manner that a worker is required to deliberate. 
B) were too narrow and limited in the number of tasks and activities assigned to each worker. 
C) consisted of different activities to overcome the boredom of overspecialized work. 
D) required workers to calibrate and define each task carefully.

Question 18

Sarah believes that work is an activity that is bound by specified time periods and does not bring positive feelings. In the context of the six patterns people follow in defining work, Sara follows _____.

Accepted Answer

A) Pattern A 
B) Pattern B 
C) Pattern D 
D) Pattern F 
A) Pattern A 
B) Pattern B 
C) Pattern D 
D) Pattern F

Question 19

In the context of ergonomics and interdisciplinary framework in job design, _____ is most likely a positive outcome of the motivational approach.

Accepted Answer

A) lesser chance of mental stress 
B) higher personnel utilization 
C) decreased training time 
D) greater job involvement 
A) lesser chance of mental stress 
B) higher personnel utilization 
C) decreased training time 
D) greater job involvement

Question 20

_____ is defined as designing or redesigning a job by incorporating motivational factors into it.

Accepted Answer

A) Job enrichment 
B) Work simplification 
C) Job rotation 
D) Cross-training 
A) Job enrichment 
B) Work simplification 
C) Job rotation 
D) Cross-training

Cross-training programs are variations of job enrichment.

Identify a true statement about job sharing.

Discuss the scientific management approach to work design as advocated by Frederick Taylor.

Unlike a technocentric approach, an anthropocentric approach:

In the context of the six patterns people follow in defining work, _____ people define work as primarily a physical activity a person must do that is directed by others and generally performed in a working place.

The technocentric approach to work design places human considerations at the center of job design decisions.

Which of the following is true of a job?

According to Frederick Taylor, who advocated the scientific management approach to work design, the role of a worker in an organization is to:

Which of the following statements is true of sociotechnical systems (STS)?

Jobs in an organization are:

In the context of the six patterns people follow in defining work, _____ people define work as a physically and mentally strenuous activity.

Explain job enrichment.

The famous statement made by Harold Geneen, former chairman of ITT: "If I had enough arms and legs and time, I'd do it all myself," contradicts the concept of _____.

Which of the following approaches to job design is a person-job fit model rather than a universal job design model?

In the context of ergonomics and interdisciplinary framework in job design, which of the following is most likely a positive outcome associated with the motivational approach to job design?

Jobs designed by scientific management:

Sarah believes that work is an activity that is bound by specified time periods and does not bring positive feelings. In the context of the six patterns people follow in defining work, Sara follows _____.

In the context of ergonomics and interdisciplinary framework in job design, _____ is most likely a positive outcome of the motivational approach.

_____ is defined as designing or redesigning a job by incorporating motivational factors into it.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters

Exam 14: Jobs and the Design of Work

Cross-training programs are variations of job enrichment.

Identify a true statement about job sharing.

Discuss the scientific management approach to work design as advocated by Frederick Taylor.

Unlike a technocentric approach, an anthropocentric approach:

In the context of the six patterns people follow in defining work, _____ people define work as primarily a physical activity a person must do that is directed by others and generally performed in a working place.

The technocentric approach to work design places human considerations at the center of job design decisions.

Which of the following is true of a job?

According to Frederick Taylor, who advocated the scientific management approach to work design, the role of a worker in an organization is to:

Which of the following statements is true of sociotechnical systems (STS)?

Jobs in an organization are:

In the context of the six patterns people follow in defining work, _____ people define work as a physically and mentally strenuous activity.

Explain job enrichment.

The famous statement made by Harold Geneen, former chairman of ITT: "If I had enough arms and legs and time, I'd do it all myself," contradicts the concept of _____.

Which of the following approaches to job design is a person-job fit model rather than a universal job design model?

In the context of ergonomics and interdisciplinary framework in job design, which of the following is most likely a positive outcome associated with the motivational approach to job design?

Jobs designed by scientific management:

Sarah believes that work is an activity that is bound by specified time periods and does not bring positive feelings. In the context of the six patterns people follow in defining work, Sara follows _____.

In the context of ergonomics and interdisciplinary framework in job design, _____ is most likely a positive outcome of the motivational approach.

_____ is defined as designing or redesigning a job by incorporating motivational factors into it.

Organizational Behavior and Opportunity

Challenges for Managers

Personality, Perception, and Attribution

Attitudes, Emotions, and Ethics

Motivation at Work

Learning and Performance Management

Stress and Well-Being at Work

Communication

Work Teams and Groups

Decision Making by Individuals and Groups

Power and Political Behavior

Leadership and Followership

Conflict and Negotiation

Organizational Design and Structure

Organizational Culture

Career Management

Managing Change

Filters