Question 1

The basic purpose of directing is to evaluate the success of the planning function.

Accepted Answer

A) True 
 B)False

Question 2

The corporate culture of an organization is influenced by the leadership styles of its managers.

Accepted Answer

A) True 
 B)False

Question 3

________ is a perception of marketplace needs and the methods an organization can use to satisfy them.

Accepted Answer

A)  Vision 
B)  Strategic planning 
C)  Strategic management 
D)  The organizing function 
A)  Vision 
B)  Strategic planning 
C)  Strategic management 
D)  The organizing function

Question 4

Deleting a product from the line is an example of a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 5

Differentiate among the three levels of management and their corresponding responsibilities.

Accepted Answer

The management pyramid is made up of thr

Question 6

Hasim is a bank manager who believes his bank should expand nationally for greater profit and efficiency.Hasim is using his ________ skills.

Accepted Answer

A)  supervisory 
B)  conceptual 
C)  human 
D)  technical 
A)  supervisory 
B)  conceptual 
C)  human 
D)  technical

Question 7

In an organization,authority and responsibility tend to move downward,while accountability moves upward.

Accepted Answer

A) True 
 B)False

Question 8

Middle managers develop detailed plans and procedures to implement the firm's strategic plans.

Accepted Answer

A) True 
 B)False

Question 9

When Capital One Financial utilized its extensive database to customize its credit card operation,the company was in the ________ phase of planning.

Accepted Answer

A)  monitoring 
B)  implementation 
C)  decision making 
D)  vision 
A)  monitoring 
B)  implementation 
C)  decision making 
D)  vision

Question 10

The first step in the organizing process is to group work activities in a logical pattern or structure.

Accepted Answer

A) True 
 B)False

Question 11

The quality control team at a steel company recently implemented a strategy to reduce product defects.What is its next step?

Accepted Answer

A)  Assess the outcome of the decision. 
B)  Develop a potential course of action. 
C)  Recognize a problem or opportunity. 
D)  Evaluate the alternatives. 
A)  Assess the outcome of the decision. 
B)  Develop a potential course of action. 
C)  Recognize a problem or opportunity. 
D)  Evaluate the alternatives.

Question 12

An organization's system of principles,beliefs,and values is called ________.

Accepted Answer

A)  corporate culture 
B)  democratic leadership system 
C)  free-rein system 
D)  organizational structure 
A)  corporate culture 
B)  democratic leadership system 
C)  free-rein system 
D)  organizational structure

Question 13

Hewlett Packard (HP)is subdivided by its different lines (such as laptops,desktops,mobile devices,printers,and servers).HP is departmentalized by ________.

Accepted Answer

A)  process 
B)  customer 
C)  function 
D)  product 
A)  process 
B)  customer 
C)  function 
D)  product

Question 14

Leadership involves the use of power.

Accepted Answer

A) True 
 B)False

Question 15

Firms organized around business functions such as finance,marketing,and production have process departmentalization.

Accepted Answer

A) True 
 B)False

Question 16

Management is the process of achieving ________ through people and other resources.

Accepted Answer

A)  profits 
B)  status 
C)  organizational objectives 
D)  societal objectives 
A)  profits 
B)  status 
C)  organizational objectives 
D)  societal objectives

Question 17

Describe three personal qualities found in great leaders.

Accepted Answer

While great leaders don't share all of t

Question 18

Via Rail Canada has plans in place to reroute trains in the event that floods or other natural disasters close some of the railroad's tracks.This is an example of ________ planning.

Accepted Answer

A)  contingency 
B)  tactical 
C)  strategic 
D)  operational 
A)  contingency 
B)  tactical 
C)  strategic 
D)  operational

Question 19

The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________.

Accepted Answer

A)  hierarchy of organizational objectives 
B)  span of management 
C)  organization chart 
D)  chain of command 
A)  hierarchy of organizational objectives 
B)  span of management 
C)  organization chart 
D)  chain of command

Question 20

_____ includes positions such as CEO and CFO;devotes most of their time developing long-range plans.

Accepted Answer

A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment 
A) corporate culture 
B) top management 
C) line organization 
D) management 
E) departmentalization
F)organization
G)delegation
H)matrix
I)span of management
J)controlling
K)decentralization
L)chain of command
M)SWOT analysis
N)contingency planning
O)nonprogrammed decision
P)autocratic leaders
Q)human skills
R)mission statement
S)competitive differentiation
T)empowerment

The basic purpose of directing is to evaluate the success of the planning function.

The corporate culture of an organization is influenced by the leadership styles of its managers.

________ is a perception of marketplace needs and the methods an organization can use to satisfy them.

Deleting a product from the line is an example of a nonprogrammed decision.

Differentiate among the three levels of management and their corresponding responsibilities.

Hasim is a bank manager who believes his bank should expand nationally for greater profit and efficiency.Hasim is using his ________ skills.

In an organization,authority and responsibility tend to move downward,while accountability moves upward.

Middle managers develop detailed plans and procedures to implement the firm's strategic plans.

When Capital One Financial utilized its extensive database to customize its credit card operation,the company was in the ________ phase of planning.

The first step in the organizing process is to group work activities in a logical pattern or structure.

The quality control team at a steel company recently implemented a strategy to reduce product defects.What is its next step?

An organization's system of principles,beliefs,and values is called ________.

Hewlett Packard (HP)is subdivided by its different lines (such as laptops,desktops,mobile devices,printers,and servers).HP is departmentalized by ________.

Leadership involves the use of power.

Firms organized around business functions such as finance,marketing,and production have process departmentalization.

Management is the process of achieving ________ through people and other resources.

Describe three personal qualities found in great leaders.

Via Rail Canada has plans in place to reroute trains in the event that floods or other natural disasters close some of the railroad's tracks.This is an example of ________ planning.

The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________.

_____ includes positions such as CEO and CFO;devotes most of their time developing long-range plans.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters

Exam 7: Management, Leadership, and the Internal Organization

The basic purpose of directing is to evaluate the success of the planning function.

The corporate culture of an organization is influenced by the leadership styles of its managers.

________ is a perception of marketplace needs and the methods an organization can use to satisfy them.

Deleting a product from the line is an example of a nonprogrammed decision.

Differentiate among the three levels of management and their corresponding responsibilities.

Hasim is a bank manager who believes his bank should expand nationally for greater profit and efficiency.Hasim is using his ________ skills.

In an organization,authority and responsibility tend to move downward,while accountability moves upward.

Middle managers develop detailed plans and procedures to implement the firm's strategic plans.

When Capital One Financial utilized its extensive database to customize its credit card operation,the company was in the ________ phase of planning.

The first step in the organizing process is to group work activities in a logical pattern or structure.

The quality control team at a steel company recently implemented a strategy to reduce product defects.What is its next step?

An organization's system of principles,beliefs,and values is called ________.

Hewlett Packard (HP)is subdivided by its different lines (such as laptops,desktops,mobile devices,printers,and servers).HP is departmentalized by ________.

Leadership involves the use of power.

Firms organized around business functions such as finance,marketing,and production have process departmentalization.

Management is the process of achieving ________ through people and other resources.

Describe three personal qualities found in great leaders.

Via Rail Canada has plans in place to reroute trains in the event that floods or other natural disasters close some of the railroad's tracks.This is an example of ________ planning.

The set of relationships that indicates who gives directions to whom and who reports to whom is known as the ________.

_____ includes positions such as CEO and CFO;devotes most of their time developing long-range plans.

The Changing Face of Business

Business Ethics and Social Responsibility

Economic Challenges Facing Contemporary Business

Competing in World Markets

Forms of Business Ownership and Organization

Starting Your Own Business: The Entrepreneurship Alternative

Human Resource Management: From Recruitment to Labour Relations

Top Performance through Empowerment, Teamwork, and Communication

Production and Operations Management

Customer-Driven Marketing

Product and Distribution Strategies

Promotion and Pricing Strategies

Using Technology to Manage Information

Understanding Accounting and Financial Statements

The Financial System

Financial Management

Filters