Exam 6: Recruiting, Motivating, and Keeping Quality Employees

Many companies practice job redesign to make jobs more interesting and challenging.

Benefits are forms of compensation other than salaries.

When a union declares a _____, workers walk away from their jobs and refuse to return until the issue at hand has been resolved.

According to hierarchy?of?needs theory, our highest need is for _____.

Employees generally don't want managers to tell them how to improve performance.

Workers who are paid by the hour earn salaries.

You put a lot of effort into an assignment and get a C while your roommate, who put in less effort, gets a B+.According to the _____ theory of motivation, you're feeling that you've been treated unfairly relative to your roommate makes sense.

Labor-union _____ has steadily _____ since the mid-1950s.

Low turnover is particularly important in the _____ industry because it depends on service-oriented personnel to generate repeat business.

Expectancy theory focuses on our perceptions of how fairly we feel we're being treated relative to others.

When employees at the consulting firm, Booz Allen Hamilton, visit a "technology petting zoo" at the companies training headquarters, the employees are engaged in:

Employers who provide for flextime set guidelines and allow employees to designate starting and quitting times.

Meetings to discuss performance tend to make managers appear judgmental rather than supportive.

Public?sector organizations are more likely to be unionized than private?sector organizations.

Don left a high-paying, high-status job on Wall Street to run for governor of his state.Which need level would Maslow say Don is striving to fulfill by running for office?

According to Herzberg, giving somebody a raise or improving a person's working conditions will lead to increased job satisfaction.

If the demand for labor is going to outstrip the supply, a(n) _____ manager may hire more workers and encourage current workers to put in extra hours.

_____ are nonunion workers who are willing to cross picket lines to replace strikers.

Under a _____ policy, you can work fewer than 40 hours a week if you're willing to have your pay and benefits adjusted accordingly.

If a business decides to hire internally, LinkedIn and Facebook are good spots for posting ads.