Exam 6: Recruiting, Motivating, and Keeping Quality Employees

Strategic human resource planning is the process of developing ways to satisfy an organization's human resource needs.

You are an airline steward for a major airline.You just learned that the airline will charge for food.In addition to serving meals, you will now have to collect payments from those buying their food onboard.What job redesign strategy has your company put into place?

If an employee works 8 hours a day from 7:00 AM to 4 PM while others in office work from 8:00 AM to 5 PM they're taking advantage of an employer's flextime policy.

Its job _____ policy allows Superior Products' employees to move from one job to another on a systematic basis.

Boycotting means that workers walk away from their jobs and refuse to return until a labor-management dispute has been resolved.

Scenario-Based Some governmental and not-for-profit organizations are experiencing higher than average turnover rates.To reduce the high cost of replacing employees, they're adopting techniques used in the private sector.Because many of these organizations maintain centralized authority structures with strict policies and procedures, retaining workers-and maintaining efficiency in both costs and performance-means that changes must be made these areas. -Government agencies run the risk of losing many employees when they put wage caps on future pay raises.

Explain mediation and arbitration.

According to Abraham Maslow, safety needs, which are placed at the very bottom of his hierarchy of needs, are the easiest to satisfy.

Abercrombie & Fitch got in trouble with the EEOC for hiring a disproportionate number of white sales people.

When a company has an opening, the best source for potential applicants is _____.

Most people hold _____ positions in the workforce.

If you want to fill an opening from inside an organization, _____ would be a good recruitment method.

The job specification for _____ is no doubt the most detailed.

Under federal law, it's illegal to discriminate in recruiting and hiring on the basis of all the following characteristics

Strikebreakers are union workers who are willing to cross picket lines to replace strikers.

When conflict erupts between employees and employers, workers may be motivated to form a labor union.

Job enrichment is the policy of enhancing a job by adding tasks at similar skill levels.

If you're having personal problems, you might contact a(n) _____ specialist at your workplace

When a company downsizes, it lays off workers because revenues or profits are down.

_____ may be the primary factor in determining whether an employee stays with or leaves a company.