Exam 6: Recruiting, Motivating, and Keeping Quality Employees

Labor-union density has steadily declined since the mid-1950s.

Working at temporary jobs lets you move around to different companies and gain a variety of skills while getting paid the same as permanent workers and receiving benefits.

Among other things, employees at software maker SAS consider their workplace friendly because:

According to data collected by Dell, telecommuting (working from home) has reduced profits somewhat. )

Psychologist _____ proposed that we're motivated by five unmet needs.

_____ would probably be the solution to the problems faced by single parents at Made Right.

The growing number of individuals who work at temporary or part-time jobs are known as _____ workers.

The idea to offer free shipping by Amazon to those who join a two-day shipping program (called Prime) was made by Amazon's marketing director.

When you start a new job, a good employer will take things slowly and refrain from swamping you with facts about the company.

When discussing performance with employees, Craddock and Horowitz could avoid a common mistake by providing _____.

Describe four different types of benefits as a major component of a compensation package.

Employees at software maker SAS Institute, which encourages employees to stay home with sick children, fall into the category of "happy workers."

To prepare job descriptions and job specifications, HR managers rely on information collected for the job _____.

Meetings to discuss performance tend to make managers appear _____.

Typical steps a manager goes through in performance evaluation include all of the following

Companies, such as Abercrombie & Fitch, have gotten into trouble with the EEOC for hiring a disproportionate small number of minorities (and consequently a disproportionate number of white sales people.)

In his expectancy theory, Victor Vroom proposes that employees will work hard to earn rewards which they value and which they consider obtainable.

What's a contingent worker?

The amount that an employee is paid is almost always the primary factor in determining whether he or she stays with or leaves a company.

When an employee is treated unfairly on the basis of some characteristic unrelated to ability, _____.