Exam 10: Human Resource Management and Labor Relations

What is a key to managing contingent workers?

________ refers to the set of organizational activities directed at attracting,developing,and maintaining an effective workforce.

Internal recruiting involves attracting people outside the organization to apply for jobs.

How can third parties assist when contract negotiations break down?

The Fair Labor Standards Act sets standards by which companies must manage pension funds,whereas the Employee Retirement Income Security Act of 1974 established a minimum hourly wage.

Describe the categories of contingent workers and who they might include.

When forecasting the internal supply of labor,planners must rely on information from sources,such as government reports and figures supplied by colleges on the number of students in major fields.

Short Case Scenario 10-1 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day. Labor-management relations there have been relatively good over the years. There are three unions: one for engineers, one for announcers and newspeople, and still another for stagehands and projectionists. As might be expected, the serious concerns of one union usually have no impact whatsoever on the other unions. One Wednesday night, a group of the engineers became very unhappy and called the station manager of Super Channel 6 to say they would be going out on a 24-hour work stoppage that would last from 3:00 p.m. Thursday until 3:00 p.m. Friday. It was not necessary to tell the boss their gripe; he already knew. Sure enough, at 3:00 p.m. on Thursday, the engineers walked off the job. The leadership of the union never gave its blessing to this group of engineers walking out and, in fact, urged them to reconsider. When the strike was over and the engineers came back to work at 3:00 p.m. on Friday, the manager said that he would not need them until 3:00 p.m. on Saturday. -When the engineers came back to work at 3:00 p.m.on Friday,which management tactic did the company employ? What message did management send through this tactic?

The concept of employment at will holds that both employer and employee have the mutual right to terminate an employment relationship at any time for any reason,with or without advance notice to the other.

The most common criteria for defining protected classes include race,color,religion,gender,age,national origin,disability status,and status as a military veteran.

At Ace Products,employees receive a fixed dollar amount for benefits,but they may choose between various health insurance,life insurance,disability insurance,and educational benefits through a(n)________ plan.

Money motivates employees only if it is tied directly to ________.

Explain how COLA works.

Workforce diversity helps everyone to think and behave in similar ways.

The OFCCP is responsible for enforcing executive orders that apply to companies doing business with health departments.

What is an impasse?

Independent contractors,on-call workers,temporary employees,contract employees,and leased employees are all examples of ________.

In quid pro quo harassment,comments or actions of coworkers create a hostile work environment.

A standardized form that asks the applicant for information such as background,experience,and education is referred to as a(n)________.

An employee who is hired on something other than a permanent or full-time basis is a ________.