Exam 10: Human Resource Management and Labor Relations

A ________ is a document outlining the duties of a job,its working conditions,and the tools,materials,and equipment used to perform it.

What options are available to management when contract negotiations break down?

A labor union is a group of individuals working together to achieve shared job-related goals.

Cost-of-living adjustment (COLA)tie future raises to the Consumer Price Index (CPI).

Merit salary systems link pay raises to performance levels in non-sales jobs.

A replacement chart is used to encourage employees to retire.

How does NetFlix reward average as well as stellar workers?

Computer scientists,engineers,and physical scientists may all be examples of ________,employees who are of value because of the knowledge they possess.

What is a compensation system?

When a baseball player's contract contains clauses that pay him bonuses for making the All-Star Team,the incentive is referred to as ________.

How are stock options used as incentive compensation?

Short Case Scenario 10-1 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day. Labor-management relations there have been relatively good over the years. There are three unions: one for engineers, one for announcers and newspeople, and still another for stagehands and projectionists. As might be expected, the serious concerns of one union usually have no impact whatsoever on the other unions. One Wednesday night, a group of the engineers became very unhappy and called the station manager of Super Channel 6 to say they would be going out on a 24-hour work stoppage that would last from 3:00 p.m. Thursday until 3:00 p.m. Friday. It was not necessary to tell the boss their gripe; he already knew. Sure enough, at 3:00 p.m. on Thursday, the engineers walked off the job. The leadership of the union never gave its blessing to this group of engineers walking out and, in fact, urged them to reconsider. When the strike was over and the engineers came back to work at 3:00 p.m. on Friday, the manager said that he would not need them until 3:00 p.m. on Saturday. -What are the two common tools used by labor in union contracts to secure wage increases? Explain.

Explain collective bargaining.

Problems arise when distinctions among people are not job related.This is not illegal,however.

In a company-sponsored pension plan,employees are not allowed or required to make contributions.

The collective bargaining process begins when the union is recognized as the exclusive negotiator for its members and union leaders meet with management representatives to agree on a contract.

What employee benefits are offered by organizations?

Explain workforce diversity.

Short Case Scenario 10-1 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day. Labor-management relations there have been relatively good over the years. There are three unions: one for engineers, one for announcers and newspeople, and still another for stagehands and projectionists. As might be expected, the serious concerns of one union usually have no impact whatsoever on the other unions. One Wednesday night, a group of the engineers became very unhappy and called the station manager of Super Channel 6 to say they would be going out on a 24-hour work stoppage that would last from 3:00 p.m. Thursday until 3:00 p.m. Friday. It was not necessary to tell the boss their gripe; he already knew. Sure enough, at 3:00 p.m. on Thursday, the engineers walked off the job. The leadership of the union never gave its blessing to this group of engineers walking out and, in fact, urged them to reconsider. When the strike was over and the engineers came back to work at 3:00 p.m. on Friday, the manager said that he would not need them until 3:00 p.m. on Saturday. -What occurs during collective bargaining?

The number of variable pay programs in the United States has been consistently falling for the last decade,and it is predicted that they will continue to decline in popularity.