Exam 10: Human Resource Management and Labor Relations

Labor relations refers to the process of dealing with employees who are not represented by a union.

Middle managers are rewarded for especially productive output-for producing earnings that significantly exceed the cost of bonuses and this newer incentive plan is called ________.

Enforcement of equal employment opportunity legislation is handled by ________.

The process of considering present employees as candidates for openings within a firm is ________.

Skills inventories are often maintained in a(n)________.

A boycott occurs when employees temporarily walk off the job.

When internally recruiting for higher-level positions,a skills inventory system may be used to identify internal candidates,or managers may be asked to recommend individuals to be considered.

One category of contingent workers is temporary employees.

Which of the following types of compensation are paid for time worked?

Mary's male coworkers routinely make off-color jokes and display calendars of scantily clad women.This is an example of ________ harassment.

The Occupational Safety and Health Act of 1970 is the single most comprehensive piece of legislation regarding workplace safety and health.

What are the two types of sexual harassment as defined by the courts?

Short Case Scenario 10-1 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day. Labor-management relations there have been relatively good over the years. There are three unions: one for engineers, one for announcers and newspeople, and still another for stagehands and projectionists. As might be expected, the serious concerns of one union usually have no impact whatsoever on the other unions. One Wednesday night, a group of the engineers became very unhappy and called the station manager of Super Channel 6 to say they would be going out on a 24-hour work stoppage that would last from 3:00 p.m. Thursday until 3:00 p.m. Friday. It was not necessary to tell the boss their gripe; he already knew. Sure enough, at 3:00 p.m. on Thursday, the engineers walked off the job. The leadership of the union never gave its blessing to this group of engineers walking out and, in fact, urged them to reconsider. When the strike was over and the engineers came back to work at 3:00 p.m. on Friday, the manager said that he would not need them until 3:00 p.m. on Saturday. -The environment at Super TV Channel 6 displays workforce diversity.What does this mean?

What does a job analysis entail?

________ is when a neutral third party can suggest,but cannot impose,a settlement on the other parties.

Which of the following types of training offers a controlled environment and best allows focused study without interruptions?

In mediation,a neutral third party dictates a settlement between the government and public employees,such as firefighters and police officers.

The Americans with Disabilities Act of 1990 has specific responsibility for enforcing Title VII,the Equal Pay Act.

Cindy has developed a document that identifies the duties and responsibilities of a database administrator.This document is referred to as a ________.

When selecting someone to hire,the first step in selection is usually asking the candidate to take a test.