Exam 10: Human Resource Management and Labor Relations

When an HR manager places an advertisement in the employment section of a newspaper,she or he is using ________.

Performance appraisals are designed to show workers how well they are doing their jobs.

Which selection technique is most likely to introduce bias?

The first step in the selection process is the interview.

Contrast internal and external recruiting.

Companies often use internal recruitment to build morale and keep high-quality employees from leaving.

Employees who add value because of what they know are usually called contingent workers.

In setting wage and salary levels,a firm may start by looking at competitors' levels.

In cases of ________,a coworker or group of coworkers have actions or comments that make other employees feel uncomfortable.

Profits earned above a certain level and distributed to all employees are ________.

Contrast structured and unstructured interviews.

Jack Jones is meeting with each of his subordinates to discuss their performance over the past year.He is involved in the process of ________.

Variable pay is also known as pay for performance.

________ is when a neutral third party dictates a settlement between the two sides,which have agreed to submit to outside judgment.

The concept of harassment has been expanded to encompass unwelcome or inappropriate behaviors regarding ethnicity,religion,and age.

Some incentive programs apply to all employees in a firm.Paying workers to learn new skills and to become proficient at different jobs is this plan:

What challenges faced Entergy after Hurricane Katrina? How did the CEO motivate employees to respond?

Human resource managers need to forecast the internal and external supply of employees.

In recent years,many employers have stopped contributing to employee retirement accounts.

In what ways do employers handle AIDS in the workplace?