Exam 10: Human Resource Management and Labor Relations

Short Case Scenario 10-1 Super TV Channel 6 operates in a major Midwestern city and is on the air 24 hours a day. Labor-management relations there have been relatively good over the years. There are three unions: one for engineers, one for announcers and newspeople, and still another for stagehands and projectionists. As might be expected, the serious concerns of one union usually have no impact whatsoever on the other unions. One Wednesday night, a group of the engineers became very unhappy and called the station manager of Super Channel 6 to say they would be going out on a 24-hour work stoppage that would last from 3:00 p.m. Thursday until 3:00 p.m. Friday. It was not necessary to tell the boss their gripe; he already knew. Sure enough, at 3:00 p.m. on Thursday, the engineers walked off the job. The leadership of the union never gave its blessing to this group of engineers walking out and, in fact, urged them to reconsider. When the strike was over and the engineers came back to work at 3:00 p.m. on Friday, the manager said that he would not need them until 3:00 p.m. on Saturday. -How does the employment-at-will doctrine apply at Super TV Channel 6?

Which of the following is designed to show precisely how well workers are doing their jobs?

Describe the current trends in labor-management relations in the United States.

In the information age,many employees add value because of what they do for physical labor.

How do human resource managers use job analysis for human resource planning?

Human resource managers are sometimes called ________.

Which of the following describes the skills,abilities,and qualifications required for a job?

Attracting applicants from outside the organization is called ________.

A protected class consists of all individuals who share one or more common characteristics as indicated by a given law.

Some incentive programs apply to all the employees in a firm.Profits earned above a certain level are distributed to employees in this plan:

How is NetFlix different from Hasting's first startup,Pure Software?

Although two employees may do exactly the same job,the employee with more experience may earn more.

How can an interview be a poor predictor of job success and how can an organization overcome this limitation?

Which of the following links salary increases to performance levels in nonsales jobs?

What is an affirmative action plan?

Employee information systems (skills inventories)contain information on each employee's education,skills,work experience,and career aspirations.

What is a knowledge worker?

An executive who is paid $2.5 million to achieve results even if that means working 5 hours one day and 15 the next is typically paid a(n)________.

The enforcement of equal opportunity legislation is handled by ________.

What is the difference between mediation and arbitration?