Exam 10: Leading Teams

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The main advantage of a virtual team is:

(Multiple Choice)
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Many organizations have reported great success with teams, including increased productivity, quality improvements, and high employee satisfaction.

(True/False)
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____________________ are made up of a supervisor and subordinates in the formal chain of command.

(Short Answer)
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Team types do NOT include:

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Small teams have more disagreements, subgroups form, and conflicts occur.

(True/False)
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In the ____________________ stage of team development, orientation and getting acquainted takes place.

(Short Answer)
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____________________ is based on a win-win assumption, in that all parties want to come up with a creative solution that can benefit both sides of the conflict.

(Short Answer)
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___________ is adversarial negotiation in which conflicting parties compete to win the most resources and give up as little as possible.

(Multiple Choice)
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Discuss the following techniques that help resolve conflicts among people or teams: vision, bargaining/negotiation, mediation, facilitating communication.

(Essay)
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Dysfunctions of teams include all EXCEPT:

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Team leaders frequently overlook how important it is for people to feel that their contribution is valued.

(True/False)
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____________________ are teams made up of members from different functional departments within an organization.

(Short Answer)
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What is the team leader's personal role in developing an effective team?

(Short Answer)
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Virtual team leaders should master all the following skills EXCEPT:

(Multiple Choice)
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A______________ is a team member who attains benefi ts from team membership but does not actively participate in and contribute to the team's work.

(Multiple Choice)
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Leaders apply technology:

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In an emergency room, trauma team members cover their teammates. This is an example of:

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Diversity within a team can contribute to a healthy level of conflict that leads to better decision-making.

(True/False)
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The role associated with facilitating others' participation, smoothing conflicts, showing concern for team members' needs, and reminding others of standards is the:

(Multiple Choice)
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The specific changes a leader can make to develop effective team leadership include all EXCEPT:

(Multiple Choice)
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