Question 1

Microaggressions are intentional structural biases.

Accepted Answer

A) True 
 B)False

Question 2

Core values are beliefs and values shared by organization members.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following change strategies is empowerment based and highly participative?

Accepted Answer

A)  Rational persuasion strategy 
B)  Environmental-adaptive strategy 
C)  Shared power strategy 
D)  Force-coercion strategy 
E)  Authoritarian strategy 
A)  Rational persuasion strategy 
B)  Environmental-adaptive strategy 
C)  Shared power strategy 
D)  Force-coercion strategy 
E)  Authoritarian strategy

Question 4

Which of the following is the main reason for the failure of top-down change?

Accepted Answer

A)  The inability to include senior staff in the decision making process 
B)  The inability to apply it to use it to make major and comprehensive redirection of the organization 
C)  The unfair advantage given to the lower-level employees over the higher-level management 
D)  Its focus on too much dialogue and participation 
E)  Poor implementation strategies where lower-level inputs are not taken into consideration 
A)  The inability to include senior staff in the decision making process 
B)  The inability to apply it to use it to make major and comprehensive redirection of the organization 
C)  The unfair advantage given to the lower-level employees over the higher-level management 
D)  Its focus on too much dialogue and participation 
E)  Poor implementation strategies where lower-level inputs are not taken into consideration

Question 5

A(n) ____ leader is someone whose words and actions consistently communicate core values.

Accepted Answer

The answer of A(n) ____ leader is someone whose words...

Question 6

The glass ceiling leads to the leaking pipeline problem.

Accepted Answer

A) True 
 B)False

Question 7

_____ are formed among persons who work together and share similar ages, such as Millennials and Baby Boomers.

Accepted Answer

A)  Organizational sects 
B)  Generational subcultures 
C)  Ethnic subcultures 
D)  Gender subcultures 
E)  Functional subcultures 
A)  Organizational sects 
B)  Generational subcultures 
C)  Ethnic subcultures 
D)  Gender subcultures 
E)  Functional subcultures

Question 8

Frenzen Inc., a tech support company, ensures that its employees are not overworked. The employees get half a day off every alternate Friday, when the men go to the local sports bar and the women hold their coffee club meetings. Which of the following subcultures is evident at the multicultural Frenzen Inc.?

Accepted Answer

A)  Ethnocentric subculture 
B)  Generational subculture 
C)  Formal subculture 
D)  Occupational subculture 
E)  Functional subculture 
A)  Ethnocentric subculture 
B)  Generational subculture 
C)  Formal subculture 
D)  Occupational subculture 
E)  Functional subculture

Question 9

Organizational culture is usually described from the perspective of two levels-the external level and the internal level.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following change strategies in an organization pursues change through empirical data and sound argument?

Accepted Answer

A)  Rational persuasion strategy 
B)  Environmental-adaptive strategy 
C)  Shared power strategy 
D)  Force-coercion strategy 
E)  Authoritarian strategy 
A)  Rational persuasion strategy 
B)  Environmental-adaptive strategy 
C)  Shared power strategy 
D)  Force-coercion strategy 
E)  Authoritarian strategy

Question 11

Chen's team has successfully completed one of the most important projects of the company. To recognize the long hours and the extra effort that Chen's team had put in, the organization gives them half a day off and organizes a team lunch. This is associated with which of the following organizational cultures?

Accepted Answer

A)  Power culture 
B)  Core culture 
C)  Task culture 
D)  Observable culture 
E)  Role culture 
A)  Power culture 
B)  Core culture 
C)  Task culture 
D)  Observable culture 
E)  Role culture

Question 12

How does the glass ceiling affect women?

Accepted Answer

Glass ceiling is an invisible barrier th

Question 13

At Ray's Café, the owner always treats the customer with respect, and if any customer complains about the quality of the coffee or cakes, the owner himself addresses the issue to the customer's satisfaction. This has ensured that Ray's Café has become a very popular coffee shop. This represents Ray's Café's _____.

Accepted Answer

A)  power culture 
B)  task culture 
C)  core culture 
D)  peripheral culture 
E)  ceremonial culture 
A)  power culture 
B)  task culture 
C)  core culture 
D)  peripheral culture 
E)  ceremonial culture

Question 14

A _____ in a multicultural organization takes initiative in trying to alter the behavior of another person or social system.

Accepted Answer

A)  groupthinker 
B)  change leader 
C)  biculturalist 
D)  mediator 
E)  status quo manager 
A)  groupthinker 
B)  change leader 
C)  biculturalist 
D)  mediator 
E)  status quo manager

Question 15

The foundation for ethnocentrism is respect for the full value of human beings.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following is based on the principle that people are inwardly enriched by meaningful work and a sense of personal connection with others inside and outside of the organization?

Accepted Answer

A)  Ecological fallacy 
B)  Acculturation 
C)  Ethnocentrism 
D)  Power culture 
E)  Workplace spirituality 
A)  Ecological fallacy 
B)  Acculturation 
C)  Ethnocentrism 
D)  Power culture 
E)  Workplace spirituality

Question 17

Write a short note on how resistance to change can be used to achieve a better "fit" among the planned change, the situation, and the people involved.

Accepted Answer

The presence of resistance usually means

Question 18

With respect to change leadership, which of the following implies initiation of change from senior management?

Accepted Answer

A)  Bottom-up change 
B)  Incremental change 
C)  Frame-bending change 
D)  Top-down change 
E)  Organic change 
A)  Bottom-up change 
B)  Incremental change 
C)  Frame-bending change 
D)  Top-down change 
E)  Organic change

Question 19

Mexan Ltd. needs to handle its new account in the most effective and innovative way to ensure that its new client signs more contracts in the future. The enthusiastic team members of Danny's team come up with a number of innovative suggestions and strategies. However, Danny, fearing uncertainty and the unpredictability of a new process, rejects all the innovative ideas and asks his team to stick to the traditional way of working. Danny depicts the characteristics of a _____.

Accepted Answer

A)  benevolent leader 
B)  change leader 
C)  proactive manager 
D)  democratic manager 
E)  status quo manager 
A)  benevolent leader 
B)  change leader 
C)  proactive manager 
D)  democratic manager 
E)  status quo manager

Question 20

_____ subcultures form among people who work together and have roots in the same ethic community or nationality.

Accepted Answer

The answer of _____ subcultures form among people who work...

Microaggressions are intentional structural biases.

Core values are beliefs and values shared by organization members.

Which of the following change strategies is empowerment based and highly participative?

Which of the following is the main reason for the failure of top-down change?

A(n) ____ leader is someone whose words and actions consistently communicate core values.

The glass ceiling leads to the leaking pipeline problem.

_____ are formed among persons who work together and share similar ages, such as Millennials and Baby Boomers.

Organizational culture is usually described from the perspective of two levels-the external level and the internal level.

Which of the following change strategies in an organization pursues change through empirical data and sound argument?

How does the glass ceiling affect women?

A _____ in a multicultural organization takes initiative in trying to alter the behavior of another person or social system.

The foundation for ethnocentrism is respect for the full value of human beings.

Which of the following is based on the principle that people are inwardly enriched by meaningful work and a sense of personal connection with others inside and outside of the organization?

Write a short note on how resistance to change can be used to achieve a better "fit" among the planned change, the situation, and the people involved.

With respect to change leadership, which of the following implies initiation of change from senior management?

_____ subcultures form among people who work together and have roots in the same ethic community or nationality.

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 12: Organizational Culture and Change

Microaggressions are intentional structural biases.

Core values are beliefs and values shared by organization members.

Which of the following change strategies is empowerment based and highly participative?

Which of the following is the main reason for the failure of top-down change?

A(n) ____ leader is someone whose words and actions consistently communicate core values.

The glass ceiling leads to the leaking pipeline problem.

_____ are formed among persons who work together and share similar ages, such as Millennials and Baby Boomers.

Organizational culture is usually described from the perspective of two levels-the external level and the internal level.

Which of the following change strategies in an organization pursues change through empirical data and sound argument?

How does the glass ceiling affect women?

A _____ in a multicultural organization takes initiative in trying to alter the behavior of another person or social system.

The foundation for ethnocentrism is respect for the full value of human beings.

Which of the following is based on the principle that people are inwardly enriched by meaningful work and a sense of personal connection with others inside and outside of the organization?

Write a short note on how resistance to change can be used to achieve a better "fit" among the planned change, the situation, and the people involved.

With respect to change leadership, which of the following implies initiation of change from senior management?

_____ subcultures form among people who work together and have roots in the same ethic community or nationality.

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters