Exam 12: Organizational Culture and Change

_____ is the system of shared beliefs and values that guides behavior in organizations.

Some employees at Altirol Inc. have decided to have inter-departmental basketball matches in the organization. There would be four teams: the accounting team, the finance team, the marketing team, and the product delivery team. Senior managers are concerned about this decision as they feel that the emphasis on _____ within their multicultural organization might have adverse effects on the combined workforce.

Which characteristic of multiculturalism implies that a variety of training and task-force activities address the need to eliminate culture-group biases?

With respect to change strategies, _____ is more likely to get slower results with high commitment and long term internalization.

Abigail, an ambitious professional, worked very hard as an assistant manager in an organization for three years. Even though she had worked with efficiency and determination she was not promoted to the manager's position. She finally gave up pursuing her career goals. Which of the following concepts is illustrated in this example?

In the context of multicultural organizations, _____ are groups of people who share similar beliefs and values based on their work or personal characteristics.

Shapiro, who has made the maximum number of sales done in a day at Denrex Inc., a marketing company, is considered the best salesperson at the company. He is portrayed as a hero and a benchmark that others should reach. This gives an understanding of which of the following organizational cultures of the company?

Existence of biculturalism in an organization implies fear of discrimination among organizational subcultures.

Suzanne, a marketing manager at Ralens Inc. is criticized for being "too lenient" when interacting with women and "too harsh" when communicating with men. This situation best exemplifies the existence of _____.

_____ occurs when minority members adopt characteristics of majority cultures in order to succeed.

A(n) ____ power strategy pursues change by participation in assessing change needs, values, and goals.

_____ tries to covertly influence others by selectively providing information and structuring events in favor of the desired change.

The ____ dilemma is where female leaders get criticized when they act consistent with female subculture stereotypes and when they act consistent with male subculture stereotypes.

A ____ leader takes initiative in trying to change the behavior of another person or within a social system.

Brad, a manager, felt that his subordinates needed to change the way they functioned to enhance performance. He interacted with them and made them aware that their present way of doing things was not effective enough. He tried to ensure that the employees accepted that change was inevitable. On the basis of the given information, it can be concluded that Brad is in the _____ phase of the planned change.

A rational persuasion strategy pursues change through ______________ data and rational argument.

With respect to the force-coercion strategy, _____ involves working indirectly to gain special advantage over other persons and thereby make them change.

Transformational change is at the top of the organizational change pyramid.

Bottom-up change tries to tap into ideas and initiative at lower organizational levels and lets them percolate upward.

The glass _____ is an invisible barrier to advancement by women and minorities in organizations.