Question 1

Symbols are the tales about events conveying core values.

Accepted Answer

A) True 
 B)False

Question 2

The glass ____ is a self-imposed persona adopted by LGBTQ persons in order to hide their sexual orientation and gender identities from others.

Accepted Answer

The answer of The glass ____ is a self-imposed persona...

Question 3

When making a change, the organization should ask "Are things moving too fast?" This is an example of checking

Accepted Answer

A)  Benefits 
B)  Compatibility 
C)  Resistance 
D)  Simplicity 
E)  Triability 
A)  Benefits 
B)  Compatibility 
C)  Resistance 
D)  Simplicity 
E)  Triability

Question 4

Which characteristic of multiculturalism implies that members of both minority cultures and majority cultures are influential in setting key values and policies?

Accepted Answer

A)  Structural division 
B)  Pluralism 
C)  Integration 
D)  Absence of prejudice and discrimination 
E)  Minimum intergroup conflict 
A)  Structural division 
B)  Pluralism 
C)  Integration 
D)  Absence of prejudice and discrimination 
E)  Minimum intergroup conflict

Question 5

With respect to change strategies, a(n) _____ pursues change by participation in assessing change needs, values, and goals.

Accepted Answer

A)  rational persuasion strategy 
B)  reason-based strategy 
C)  shared power strategy 
D)  force-coercion strategy 
E)  authoritarian strategy 
A)  rational persuasion strategy 
B)  reason-based strategy 
C)  shared power strategy 
D)  force-coercion strategy 
E)  authoritarian strategy

Question 6

Enterprising cultures emphasize collaboration and trust according to LeadershipIQ's description of common organizational cultures.

Accepted Answer

A) True 
 B)False

Question 7

In a multicultural organization, minimum intergroup conflict ensures that:

Accepted Answer

A)  diversity does not lead to destructive conflicts between members of majority and minority cultures. 
B)  a variety of training and task-force activities address the need to eliminate culture-group biases. 
C)  various forms of mentoring and support groups assist in the career development of minority-culture members. 
D)  minority-culture members are well represented in jobs at all levels and in all functional responsibilities. 
E)  members of both minority cultures and majority cultures are influential in setting key values and policies. 
A)  diversity does not lead to destructive conflicts between members of majority and minority cultures. 
B)  a variety of training and task-force activities address the need to eliminate culture-group biases. 
C)  various forms of mentoring and support groups assist in the career development of minority-culture members. 
D)  minority-culture members are well represented in jobs at all levels and in all functional responsibilities. 
E)  members of both minority cultures and majority cultures are influential in setting key values and policies.

Question 8

Which of the following scenarios depict the unfreezing stage according to Lewin's model for planned change?

Accepted Answer

A)  A firm firing an employee owing to bad performance 
B)  A firm rearranging existing teams in order to cope with the new system upgrade that has to be made 
C)  A firm re-establishing its competency in the market by executing transformational changes 
D)  A firm hiring new employees because it is experiencing a high rate of employee turnover 
E)  A firm deciding to outsource some of its projects because of lack of appropriate talent and high costs of working in-house 
A)  A firm firing an employee owing to bad performance 
B)  A firm rearranging existing teams in order to cope with the new system upgrade that has to be made 
C)  A firm re-establishing its competency in the market by executing transformational changes 
D)  A firm hiring new employees because it is experiencing a high rate of employee turnover 
E)  A firm deciding to outsource some of its projects because of lack of appropriate talent and high costs of working in-house

Question 9

Organizational ____ is the system of shared beliefs and values that guides behavior in organizations.

Accepted Answer

The answer of Organizational ____ is the system of shared...

Question 10

Ideally, every manager should act as a change leader.

Accepted Answer

A) True 
 B)False

Question 11

Lexiren Inc. follows an organizational culture where new leaders are given the opportunity to present their ideas. The company follows a flexible organizational structure where creativity, growth, and change are valued. In the context of organizational cultures, which of the following cultures is reflected in the given scenario?

Accepted Answer

A)  Team culture 
B)  Hierarchical culture 
C)  Entrepreneurial culture 
D)  Rational culture 
E)  Autocratic culture 
A)  Team culture 
B)  Hierarchical culture 
C)  Entrepreneurial culture 
D)  Rational culture 
E)  Autocratic culture

Question 12

In the context of change leadership, innovation is embraced by status quo managers.

Accepted Answer

A) True 
 B)False

Question 13

With respect to diversity leadership, the "valuing differences" leadership approach to diversity refers to:
A. creating upward mobility for minorities and women.
B. building quality relationships with respect for diversity.
C. achieving full utilization of diverse human resources.
D. adopting characteristics of majority cultures in order to succeed.
E. allowing members to reach their full potential.

Accepted Answer

The answer of With respect to diversity leadership, the "valuing...

Question 14

Which of the following scenarios is an example of the observable culture of an organization?

Accepted Answer

A)  The prohibition of the use of camera phones in the office premises 
B)  The hostility toward whistleblowers 
C)  The rewarding of a team's achievement by conducting a team outing 
D)  The emphasis on deadlines 
E)  The encouragement of innovation 
A)  The prohibition of the use of camera phones in the office premises 
B)  The hostility toward whistleblowers 
C)  The rewarding of a team's achievement by conducting a team outing 
D)  The emphasis on deadlines 
E)  The encouragement of innovation

Question 15

Food-n-SERVE's key goal is ensure the local homeless shelters have enough food. They also believe that employees should serve their communities, so they give their employees 40 hours a year to serve in the local community. The organization's focus on service is an example of focusing on organizational ____ in the ____ culture.

Accepted Answer

A)  stories; core 
B)  stories; observable 
C)  symbols; core 
D)  symbols; observable 
E)  rites and rituals; core 
A)  stories; core 
B)  stories; observable 
C)  symbols; core 
D)  symbols; observable 
E)  rites and rituals; core

Question 16

Edward, the director of Grover Inc., decides to make some changes in the structure of his organization. He believes that this will improve the performance of the organization. This change is an example of _____.

Accepted Answer

A)  bottom-up change 
B)  incremental change 
C)  organic change 
D)  top-down change 
E)  frame-bending change 
A)  bottom-up change 
B)  incremental change 
C)  organic change 
D)  top-down change 
E)  frame-bending change

Question 17

Organizational culture can have a big impact on performance through its influence on employees and customers.

Accepted Answer

A) True 
 B)False

Question 18

The observable culture is visible and readily apparent at the surface of every organization.

Accepted Answer

A) True 
 B)False

Question 19

Occupational and functional subcultures are formed among people who work together and have roots in the same cultural community, country, or region of the world.

Accepted Answer

A) True 
 B)False

Question 20

Which of the following is true about ethnocentrism?

Accepted Answer

A)  It helps in bringing together people of various cultures. 
B)  It forms among people who work together and share similar ages. 
C)  It is the belief that one's membership group or subculture is superior to all others. 
D)  It forms among persons who work together and share the same gender identities. 
E)  It refers to the belief that women cannot handle senior positions in organizations. 
A)  It helps in bringing together people of various cultures. 
B)  It forms among people who work together and share similar ages. 
C)  It is the belief that one's membership group or subculture is superior to all others. 
D)  It forms among persons who work together and share the same gender identities. 
E)  It refers to the belief that women cannot handle senior positions in organizations.

Symbols are the tales about events conveying core values.

The glass ____ is a self-imposed persona adopted by LGBTQ persons in order to hide their sexual orientation and gender identities from others.

When making a change, the organization should ask "Are things moving too fast?" This is an example of checking

Which characteristic of multiculturalism implies that members of both minority cultures and majority cultures are influential in setting key values and policies?

With respect to change strategies, a(n) _____ pursues change by participation in assessing change needs, values, and goals.

Enterprising cultures emphasize collaboration and trust according to LeadershipIQ's description of common organizational cultures.

In a multicultural organization, minimum intergroup conflict ensures that:

Which of the following scenarios depict the unfreezing stage according to Lewin's model for planned change?

Organizational ____ is the system of shared beliefs and values that guides behavior in organizations.

Ideally, every manager should act as a change leader.

In the context of change leadership, innovation is embraced by status quo managers.

Which of the following scenarios is an example of the observable culture of an organization?

Edward, the director of Grover Inc., decides to make some changes in the structure of his organization. He believes that this will improve the performance of the organization. This change is an example of _____.

Organizational culture can have a big impact on performance through its influence on employees and customers.

The observable culture is visible and readily apparent at the surface of every organization.

Occupational and functional subcultures are formed among people who work together and have roots in the same cultural community, country, or region of the world.

Which of the following is true about ethnocentrism?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters

Exam 12: Organizational Culture and Change

Symbols are the tales about events conveying core values.

The glass ____ is a self-imposed persona adopted by LGBTQ persons in order to hide their sexual orientation and gender identities from others.

When making a change, the organization should ask "Are things moving too fast?" This is an example of checking

Which characteristic of multiculturalism implies that members of both minority cultures and majority cultures are influential in setting key values and policies?

With respect to change strategies, a(n) _____ pursues change by participation in assessing change needs, values, and goals.

Enterprising cultures emphasize collaboration and trust according to LeadershipIQ's description of common organizational cultures.

In a multicultural organization, minimum intergroup conflict ensures that:

Which of the following scenarios depict the unfreezing stage according to Lewin's model for planned change?

Organizational ____ is the system of shared beliefs and values that guides behavior in organizations.

Ideally, every manager should act as a change leader.

In the context of change leadership, innovation is embraced by status quo managers.

Which of the following scenarios is an example of the observable culture of an organization?

Edward, the director of Grover Inc., decides to make some changes in the structure of his organization. He believes that this will improve the performance of the organization. This change is an example of _____.

Organizational culture can have a big impact on performance through its influence on employees and customers.

The observable culture is visible and readily apparent at the surface of every organization.

Occupational and functional subcultures are formed among people who work together and have roots in the same cultural community, country, or region of the world.

Which of the following is true about ethnocentrism?

Management, Managers, and Careers

Management Learning Past to Present

Ethics and Social Responsibility

Environment, Technology, and Sustainability

Global Management and Cultural Diversity

Entrepreneurship and New Ventures

Data and Decision Making

Planning Processes and Techniques

Control Processes and Systems

Strategy and Strategic Management

Organization Structures

Human Resource Management

Leading and Leadership Development

Individual Behavior

Motivation Theory and Practice

Teams and Teamwork

Communication and Collaboration

Filters