Question 1

A(n) ____ is the individual who is formally in charge of guiding a change effort.

Accepted Answer

A) change ombudsman 
B) staff moderator 
C) change mentor 
D) change agent 
E) intrapreneur 
A) change ombudsman 
B) staff moderator 
C) change mentor 
D) change agent 
E) intrapreneur

Question 2

____ is the phase of a technology cycle characterized by technological substitution and design competition.

Accepted Answer

A) Technological adaptation 
B) Technological lockout 
C) The technological growth stage 
D) Change substitution 
E) Discontinuous change 
A) Technological adaptation 
B) Technological lockout 
C) The technological growth stage 
D) Change substitution 
E) Discontinuous change

Question 3

What are innovation streams? Describe a typical innovation stream.

Accepted Answer

Innovation streams are patterns of innov

Question 4

Which of the following is one of the sources of resistance to change?

Accepted Answer

A) Multifunctional teams 
B) ​Self­interest 
C) A dynamic organizational culture 
D) Discontinuous innovation 
E) Change forces 
A) Multifunctional teams 
B) ​Self­interest 
C) A dynamic organizational culture 
D) Discontinuous innovation 
E) Change forces

Question 5

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are ____.

Accepted Answer

A) organizational change, departmental change, and individual change 
B) ​unfreezing, change intervention, and refreezing 
C) change definition, change motivation, and change 
D) synthesizing, motivating, and rewarding 
E) change control, change mobilization, and change acceptance 
A) organizational change, departmental change, and individual change 
B) ​unfreezing, change intervention, and refreezing 
C) change definition, change motivation, and change 
D) synthesizing, motivating, and rewarding 
E) change control, change mobilization, and change acceptance

Question 6

The General Electric Workout is a special kind of activity-oriented change.

Accepted Answer

A) True 
 B)False

Question 7

How are technology cycles and innovation streams related?

Accepted Answer

A technology cycle begins with the birth

Question 8

Which of the following is an aspect of the experiential approach to learning?

Accepted Answer

A) Technological lockout 
B) Product duplication 
C) Multifunctional teams 
D) Centralization 
E) Micromanagement 
A) Technological lockout 
B) Product duplication 
C) Multifunctional teams 
D) Centralization 
E) Micromanagement

Question 9

Over the long run, the best way for a company to sustain competitive advantage is to create _____ year after year.

Accepted Answer

A) entropies 
B) innovation maps 
C) slack resources 
D) ​innovation streams 
E) cognitive dissonances 
A) entropies 
B) innovation maps 
C) slack resources 
D) ​innovation streams 
E) cognitive dissonances

Question 10

Parkline is a popular brand of formal wear. The company decided on a new marketing strategy that actually involved its target audience participating in the campaign. This included an online virtual reality game that was highly popular among the audience, bringing the brand mass attention. Following this, their sales skyrocketed. This is an example of _____.

Accepted Answer

A) corporate entropy 
B) organizational innovation 
C) assembly networking 
D) organizational networking 
E) reverse engineering 
A) corporate entropy 
B) organizational innovation 
C) assembly networking 
D) organizational networking 
E) reverse engineering

Question 11

Explain how the concept of innovation streams relates to the concept of sustainable competitive advantage. Give an example of how this occurs in the business world.

Accepted Answer

Organizations can create competitive adv

Question 12

Organizational _____ is the successful implementation of creative ideas in organizations.

Accepted Answer

A) change 
B) innovation 
C) creativity 
D) development 
E) deployment 
A) change 
B) innovation 
C) creativity 
D) development 
E) deployment

Question 13

When significant improvements in performance can only be gained through radical new designs or new performance-enhancing materials, it is likely that a company is _____ in the S-curve pattern of innovation.

Accepted Answer

A) at its breakeven point 
B) at the problem identification stage of the innovation cycle 
C) at the end of the innovation cycle 
D) at either the beginning f the innovation cycle 
E) at the beginning of its maturity stage 
A) at its breakeven point 
B) at the problem identification stage of the innovation cycle 
C) at the end of the innovation cycle 
D) at either the beginning f the innovation cycle 
E) at the beginning of its maturity stage

Question 14

A technology can become a dominant design if:

Accepted Answer

A) it resembles an old technology. 
B) it is extensively used by a small number of people. 
C) it is the most expensive technology in the market. 
D) it solves a practical problem. 
E) it is not considered as a market standard. 
A) it resembles an old technology. 
B) it is extensively used by a small number of people. 
C) it is the most expensive technology in the market. 
D) it solves a practical problem. 
E) it is not considered as a market standard.

Question 15

Organizational development _____.

Accepted Answer

A) takes a short­range approach to change 
B) creates change by coercing workers and managers to change ideas, beliefs, and behaviors 
C) assumes that top management support is only optional for change 
D) emphasizes employee participation in diagnosing, solving, and evaluating problems 
E) emphasizes resistance forces 
A) takes a short­range approach to change 
B) creates change by coercing workers and managers to change ideas, beliefs, and behaviors 
C) assumes that top management support is only optional for change 
D) emphasizes employee participation in diagnosing, solving, and evaluating problems 
E) emphasizes resistance forces

Question 16

_____ are defined as workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Accepted Answer

A) Creative work environments 
B) Centralized work envvironments 
C) Homogeneous work environments 
D) Bureaucratic work teams 
E) Hierarchical work stations 
A) Creative work environments 
B) Centralized work envvironments 
C) Homogeneous work environments 
D) Bureaucratic work teams 
E) Hierarchical work stations

Question 17

Nearly all technology cycles follow a bell-shaped pattern of innovation.

Accepted Answer

A) True 
 B)False

Question 18

In the _____ stage of organizational decline, cutbacks and layoffs will have reduced the level of talent among employees.

Accepted Answer

A) faulty action 
B) inaction 
C) crisis 
D) dissolution 
E) blinded 
A) faulty action 
B) inaction 
C) crisis 
D) dissolution 
E) blinded

Question 19

Resistance to change usually results from organizational factors: such as the absence of promotion guidelines, bonuses, and praise.

Accepted Answer

A) True 
 B)False

Question 20

A creative work environment requires organizational encouragement and supervisory encouragement as well as work group encouragement.

Accepted Answer

A) True 
 B)False

A(n) ____ is the individual who is formally in charge of guiding a change effort.

____ is the phase of a technology cycle characterized by technological substitution and design competition.

What are innovation streams? Describe a typical innovation stream.

Which of the following is one of the sources of resistance to change?

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are ____.

The General Electric Workout is a special kind of activity-oriented change.

How are technology cycles and innovation streams related?

Which of the following is an aspect of the experiential approach to learning?

Over the long run, the best way for a company to sustain competitive advantage is to create _____ year after year.

Explain how the concept of innovation streams relates to the concept of sustainable competitive advantage. Give an example of how this occurs in the business world.

Organizational _____ is the successful implementation of creative ideas in organizations.

When significant improvements in performance can only be gained through radical new designs or new performance-enhancing materials, it is likely that a company is _____ in the S-curve pattern of innovation.

A technology can become a dominant design if:

Organizational development _____.

_____ are defined as workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Nearly all technology cycles follow a bell-shaped pattern of innovation.

In the _____ stage of organizational decline, cutbacks and layoffs will have reduced the level of talent among employees.

Resistance to change usually results from organizational factors: such as the absence of promotion guidelines, bonuses, and praise.

A creative work environment requires organizational encouragement and supervisory encouragement as well as work group encouragement.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

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Exam 7: Innovation and Change

A(n) ____ is the individual who is formally in charge of guiding a change effort.

____ is the phase of a technology cycle characterized by technological substitution and design competition.

What are innovation streams? Describe a typical innovation stream.

Which of the following is one of the sources of resistance to change?

The three steps in the basic process of managing organizational change outlined by Kurt Lewin are ____.

The General Electric Workout is a special kind of activity-oriented change.

How are technology cycles and innovation streams related?

Which of the following is an aspect of the experiential approach to learning?

Over the long run, the best way for a company to sustain competitive advantage is to create _____ year after year.

Explain how the concept of innovation streams relates to the concept of sustainable competitive advantage. Give an example of how this occurs in the business world.

Organizational _____ is the successful implementation of creative ideas in organizations.

When significant improvements in performance can only be gained through radical new designs or new performance-enhancing materials, it is likely that a company is _____ in the S-curve pattern of innovation.

A technology can become a dominant design if:

Organizational development _____.

_____ are defined as workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Nearly all technology cycles follow a bell-shaped pattern of innovation.

In the _____ stage of organizational decline, cutbacks and layoffs will have reduced the level of talent among employees.

Resistance to change usually results from organizational factors: such as the absence of promotion guidelines, bonuses, and praise.

A creative work environment requires organizational encouragement and supervisory encouragement as well as work group encouragement.

Management

The History of Management

Organizational Environments and Cultures

Ethics and Social Responsibility

Planning and Decision Making

Organizational Strategy

Global Management

Designing Adaptive Organizations

Managing Teams

Managing Human Resource Systems

Managing Individuals and a Diverse Workforce

Motivation

Filters