Question 1

An organization's core purpose and reason for existence is contained in its:

Accepted Answer

A)  strategic vision. 
B)  mission statement. 
C)  strategy. 
D)  core competence. 
A)  strategic vision. 
B)  mission statement. 
C)  strategy. 
D)  core competence.

Question 2

Describe the three phases of the change process.

Accepted Answer

The force-field model proposes that the

Question 3

Ensuring that change efforts are adequately staffed and funded is a recommendation for minimizing resistance to change.

Accepted Answer

A) True 
 B)False

Question 4

"To crush the enemy" is an example of Nike's inspiring vision.

Accepted Answer

A) True 
 B)False

Question 5

Which of the following is(are) stages in Lewin's classic theory of change?

Accepted Answer

A)  unfreezing 
B)  Establishing a sense of urgency 
C)  Changing, moving to a new, desired state 
D)  A and c 
A)  unfreezing 
B)  Establishing a sense of urgency 
C)  Changing, moving to a new, desired state 
D)  A and c

Question 6

Competitive advantage is improved when a firm's:

Accepted Answer

A)  core competencies match external environmental opportunities. 
B)  vision is benchmarked from industry-best practices. 
C)  strategic moves match those of its best competitors. 
D)  all of the answers are correct 
A)  core competencies match external environmental opportunities. 
B)  vision is benchmarked from industry-best practices. 
C)  strategic moves match those of its best competitors. 
D)  all of the answers are correct

Question 7

A company pursuing a strategy of differentiation through innovation in a bureaucratic, hierarchical organizational structure is an example of a mismatch between strategy and structure.

Accepted Answer

A) True 
 B)False

Question 8

As manager of the Information Technology (IT) department, you see a need to bring in a new network system for your organization; however, you encounter resistance because many people do not see the need for a new system when the current one is only a year old and working fine. Employees are resisting this change because of which of the following?

Accepted Answer

A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated 
A)  threat to one's self interest 
B)  uncertainty 
C)  lack of confidence that change will succeed 
D)  lack of conviction that change is necessary 
E)  distrust of leadership
F) threat to personal values
G) fear of being manipulated

Question 9

In the three stage model of change, the ____ phase is also known as cognitive restructuring because it is where the actual change takes place.

Accepted Answer

A)  unfreezing 
B)  changing 
C)  refreezing 
D)  Sense of urgency 
A)  unfreezing 
B)  changing 
C)  refreezing 
D)  Sense of urgency

Question 10

The two components that are often featured in a mission statement are the core ____ and the core ____.

Accepted Answer

A)  purpose; strategy 
B)  values; purpose 
C)  aspirations; values 
D)  strategy; values 
A)  purpose; strategy 
B)  values; purpose 
C)  aspirations; values 
D)  strategy; values

Question 11

External factors in a firm's strategic environment which have a potential negative impact are called ____.

Accepted Answer

A)  hindrances 
B)  weaknesses 
C)  alarms 
D)  threats 
A)  hindrances 
B)  weaknesses 
C)  alarms 
D)  threats

Question 12

What is the difference between people- and task-oriented strategies for minimizing resistance to change?

Accepted Answer

People-oriented strategies are the vario

Question 13

To reduce or eliminate resistance to change, effective leaders communicate the need and urgency for change to just top management.

Accepted Answer

A) True 
 B)False

Question 14

Showing relentless support and questioning commitment to the change process is a recommendation for minimizing resistance to change in order to motivate the rank and file.

Accepted Answer

A) True 
 B)False

Question 15

Strategy evaluation has been described as the most important and most difficult part of the strategic management process.

Accepted Answer

A) True 
 B)False

Question 16

Explain the importance of a vision and a mission statement.

Accepted Answer

Many organizations develop both a vision

An organization's core purpose and reason for existence is contained in its:

Describe the three phases of the change process.

Ensuring that change efforts are adequately staffed and funded is a recommendation for minimizing resistance to change.

"To crush the enemy" is an example of Nike's inspiring vision.

Which of the following is(are) stages in Lewin's classic theory of change?

Competitive advantage is improved when a firm's:

A company pursuing a strategy of differentiation through innovation in a bureaucratic, hierarchical organizational structure is an example of a mismatch between strategy and structure.

In the three stage model of change, the ____ phase is also known as cognitive restructuring because it is where the actual change takes place.

The two components that are often featured in a mission statement are the core and the core .

External factors in a firm's strategic environment which have a potential negative impact are called ____.

What is the difference between people- and task-oriented strategies for minimizing resistance to change?

To reduce or eliminate resistance to change, effective leaders communicate the need and urgency for change to just top management.

Showing relentless support and questioning commitment to the change process is a recommendation for minimizing resistance to change in order to motivate the rank and file.

Strategy evaluation has been described as the most important and most difficult part of the strategic management process.

Explain the importance of a vision and a mission statement.

Who Is a Leader?

Who Is a Leader?

Leadership Ethics and Traits

Leadership Motivation and Behavior

Contingency Theories in Leadership

Influencing: Politics, Power, Negotiation, and Networking

Coaching, Communication, and Conflict Skills

Followership and Leader-Member Exchange

Self-Managed Teams and Team Leadership

Transformational and Charismatic Leadership

Leadership of Ethics, Diversity, and Culture

The Learning Organization and Crisis Leadership

Filters

Exam 11: Change Management and Strategic Leadership

An organization's core purpose and reason for existence is contained in its:

Describe the three phases of the change process.

Ensuring that change efforts are adequately staffed and funded is a recommendation for minimizing resistance to change.

"To crush the enemy" is an example of Nike's inspiring vision.

Which of the following is(are) stages in Lewin's classic theory of change?

Competitive advantage is improved when a firm's:

A company pursuing a strategy of differentiation through innovation in a bureaucratic, hierarchical organizational structure is an example of a mismatch between strategy and structure.

In the three stage model of change, the ____ phase is also known as cognitive restructuring because it is where the actual change takes place.

The two components that are often featured in a mission statement are the core ____ and the core ____.

External factors in a firm's strategic environment which have a potential negative impact are called ____.

What is the difference between people- and task-oriented strategies for minimizing resistance to change?

To reduce or eliminate resistance to change, effective leaders communicate the need and urgency for change to just top management.

Showing relentless support and questioning commitment to the change process is a recommendation for minimizing resistance to change in order to motivate the rank and file.

Strategy evaluation has been described as the most important and most difficult part of the strategic management process.

Explain the importance of a vision and a mission statement.

Who Is a Leader?

Who Is a Leader?

Leadership Ethics and Traits

Leadership Motivation and Behavior

Contingency Theories in Leadership

Influencing: Politics, Power, Negotiation, and Networking

Coaching, Communication, and Conflict Skills

Followership and Leader-Member Exchange

Self-Managed Teams and Team Leadership

Transformational and Charismatic Leadership

Leadership of Ethics, Diversity, and Culture

The Learning Organization and Crisis Leadership

Filters

The two components that are often featured in a mission statement are the core and the core .