Exam 11: Change Management and Strategic Leadership

Strategic leadership is the set of decisions and actions used to formulate and implement specific strategies that will achieve a competitively superior fit between the organization and its environment, so as to achieve organizational goals.

Which of the following statements is true about strategy and execution?

Executive intuition is the instinctive ability to identify weak signals in the environment and respond without the benefit of concrete facts and information.

"We are the only gas station in town where you can get a free car wash with a $20 or more purchase of gas." This statement is best described by which part of the strategic management process?

A mission statement is the organization's core purpose and reason for existence.

Your manager strongly believes that it is important for organizations to regularly address the question of what the future of the industry will look like. This viewpoint is characteristic of which of the following?

Effective change leaders:

"To provide customers with the best products at the lowest prices." This statement is best described by which part of the strategic management process?

Discuss the role of strategic leadership in the strategic management process.

The force-field model and the eight-stage model of planned organizational change differ with respect to the:

____ is the instinctive ability to identify weak signals in the environment and respond without the benefits of concrete facts and information.

Strategy evaluation involves:

The changing phase of the three stage model of change includes which of Kotter's eight steps for implementing change?

Based on the business you selected to start in Skill-Development Exercise 1, as part of the strategy formulation, identify your business's core competencies. Be sure to answer the questions, "What will your business do better or different than your competitors? Why should someone do business with you rather than your competitors?"

Two components that are often featured in a mission statement are the core values and the core purpose.

The force-field model proposes that the change process is divided into three phases: freezing, unfreezing, and refreezing.

Describe the relevance of analyzing the internal and external environment to the strategic management process.

"The new supermarket in town offers better sales prices than we do." This statement is best described by which part of the strategic management process?

What are the phases of the eight-stage model of planned change?

Based on the planned change you selected in Skill-Development Exercise 2, write out your plan using the force-field model.