Exam 11: Change Management and Strategic Leadership

Why is change often perceived as a win-lose proposition between leaders and followers?

Many decisions made by strategic leaders benefit some people at the expense of others, thus raising ethical issues. Give specific examples for each of the following categories of unethical behavior: • Breaking laws or evading regulations • Legal but unethical behavior • Acts of omission rather than commission

Environmental scanning is the first step in the strategic management process.

The effectiveness of an organization's strategies is influenced by the degree of alignment between the organization's internal capabilities, resources, and its environmental opportunities.

A core competence is a capability that allows an organization to perform extremely well in comparison to competitors.

For CEOs and many other senior executives, strategic leadership is an important role they must perform well. Briefly describe some of the specific actions or responsibilities of the CEO that strategic leadership entails.

Any proposed change must take into account its impact on the values of those who are affected by the change.

One of the most common reasons why people resist change is because of the threat to their personal safety.

To minimize employees' resistance to change, effective leaders should communicate answers to which of the following questions?

Strategic ____ is the set of decisions and actions used to formulate and implement specific strategies that will achieve a competitively superior fit between the organization and its environment, so as to achieve organizational goals.

Leaders who rely too much on rational analysis to the exclusion of intuition tend to experience strategic leadership failures.

Which of the following is a phase or stage of the change process?

Resistance to change and the absence of effective leadership are major reasons for why most transformation efforts fail.

The combined analysis of the external environment and internal environment is commonly referred to as SWOT analysis.

Explain the importance of strategy evaluation in the strategic management model.

What, in your opinion, are the risks and benefits of the leadership arrangement at Google, where the two founders (Larry Page and Sergey Brin) elected to bring in Eric Schmidt to be the CEO while they function as presidents under him?

Effective change agents must be good listeners.

Strategic ____ is the process of providing the direction and inspiration necessary to create and implement a firm's vision, mission, and strategies to achieve organizational objectives.

Prior to formulating a strategy the leader should know the mission, vision, and objectives of the organization.

Describe the relevance of analyzing the internal and external environment to the strategic management process.