Exam 11: Production and Operations Management

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A ________ allows a computer to keep track of how many items are in stock and sold.

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Which of the following refers to the use of a computer to create two-dimensional or three-dimensional models of physical parts?

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How has quality control evolved over the years?

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ISO is a worldwide, independent organization that sets global measures of quality.

(True/False)
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Explain what a Gantt chart is and how it is beneficial in production management.

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The impact of CAD/CAM on manufacturing ________.

(Multiple Choice)
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Which of the following business management systems consolidates information into a central database that is accessible to various system modules?

(Multiple Choice)
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Production is the process of getting a good or service to the customer.

(True/False)
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Enterprise resource planning (ERP)is simpler and less sophisticated than manufacturing resource planning (MRP).

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Transportation costs are one of the major expenses that many manufacturing companies must consider.

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Crystal is the production manager at Pawelk's, a vacuum cleaner manufacturer. When ordering from her supplier, she must ensure that it does all of the following EXCEPT ________.

(Multiple Choice)
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Retro Inc. wanted to reduce the amount of supplies it had on hand at any given time to the minimum required. To accomplish this goal, it implemented a ________ system.

(Multiple Choice)
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Facility layout is the function of operations management that considers the physical arrangement of resources, including people, in the production process

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A benefit of CAD (Computer Aided Design)and CAM (Computer Assisted Manufacturing)to manufacturers is it ________.

(Multiple Choice)
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What effect has the introduction of CAD and CAM had on production?

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The six sigma approach to quality control ________.

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Which of the following is not a component of the human factor?

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Dan is opening a new restaurant specializing in barbecued ribs. He is looking for the perfect location for his rib restaurant. What transportation factor should he consider?

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Betsy is a production manager. She just completed a new facility layout. Because of the need for more warehousing space, employee workspaces were cut in half and some were relocated to a supply closet. The break room was converted into more warehousing space, and five employees now share cubicles. What effects will Betsy's layout decision have on the company?

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When using a customer-driven production system, engineers would be responsible for ________ in the prospect-to cash-process.

(Multiple Choice)
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