Exam 11: Production and Operations Management

A company uses machines designed to do multiple tasks so that they can produce a variety of products. This company uses a ________ manufacturing process.

The MOST significant effect of an inefficient production process is ________.

Carla's company is spending a large percentage of its annual budget on transportation costs. Her manager asks her to determine ways the company may reduce its transportation costs. How should Carla approach this task?

The two components that go into making an effective schedule are ________ and ________.

Lentine, Inc. builds machinery and robots that can assemble a wide variety of appliances including refrigerators, stoves, microwaves, ovens, dishwashers, wash machines, and dryers. Lentine, Inc. sells products to companies that would use a ________ production system.

Bill is a production manager at a bicycle manufacturing company and needs to find a new supplier. Explain the steps he should take in choosing the best supplier.

________ is the use of techniques, activities, and processes to guarantee that a certain good or service meets a specified standard.

Mass customization allow companies to respond quickly to the individual needs of consumers.

________ is the physical arrangement of resources in the production process.

Kim is implementing the concept of total quality management within her company. The results she expects include ________.

Jim runs a plant that produces cosmetics and uses a flexible manufacturing production process, while his brother Bill runs a plant that manufactures basic household appliances using a mass production system. The benefit Jim's plant has over Bill's plant is that Jim's plant ________.

Which quality control approach involves eliminating defects by removing variations in outcomes?

The facility layout can affect employee's morale and productivity.

Companies that provide a service do NOT need to be concerned with efficient production processes.

Flexible production is made up of four components. Which of the following is NOT a component?

What are industrial robots, and how would a company benefit by including them as part of its production system?

Enterprise resource planning (ERP)takes MRP one step further because it ________.

Which component in a flexible manufacturing system manages the system and corrects any problems?

Software that combines computer-aided design functions with computer-aided manufacturing machines is called a(n)________.

After a company earns ISO certification, a registrar visits the company to ensure continued quality. What kind of warning does the company receive before these visits?