Exam 11: Production and Operations Management

Which business process outlines the steps from identifying a new business opportunity to receiving payment for the product?

Labor availability, living conditions, and laws and regulations are the separate but interrelated components of the human factor in location selection.

In 2006, Apple was accused of poor working and living conditions at an iPod manufacturing plant in China. After an investigation by Apple, it was determined no laws were violated; however, some violation of its codes had taken place. What responsibility do companies have to a community?

Companies use routing in order to ________.

Jamie is given a routine project to manage and is told materials will become available in three weeks. She has built a strong relationship and trust level with the supplier. Her next step is to ________.

Which of the following resources is NOT designed to help businesses connect with suppliers?

In addition to increased production and reduced costs in production systems, technology may also improve product quality but decrease the product variety.

What statement BEST explains the decision to make or buy?

The purpose of the program evaluation and review technique PERT is to identify the minimum time needed to complete a project.

Jim is in charge of inventory control for his company. He has parts and materials set aside that are not to be used unless absolutely necessary. Jim uses a ________ inventory control system.

The overall purpose of the plan-do-check-act cycle is to ________.

A company almost never selects a location in a high labor cost community.

Global companies can gain a competitive edge over other large-scale companies if they can reduce transportation costs.

With a mass customization system, products are produced based on specific customer wants and needs.

A factory is planning to open in a small town that is currently struggling economically. The town residents should expect a(n)________.

MRP helps managers ________.

Improvements in technology have significantly increased the quantity of products as well as helped reduce costs.

The U.S. Department of Labor ________.

Rita was recently promoted to chief executive officer of an automotive parts company. The previous chief executive officer had been at the company for over 30 years and rigidly stuck to the inspection method of quality control. Rita wants to introduce the concept of total quality management. What methods should she use?

What are ISO standards?