Exam 7: Functions and Skills of Management

________ and organizing are two of a manager's most important responsibilities.

Why are horizontal structures called the "model for the knowledge age"?

The skills of a manager and the process a manager goes through will be entirely different if the organization is a simple working group instead of a multibillion-dollar company.

Tasty Pastry Bakery Shop is having problems with its sticky buns. The bottoms are burning and the customers are complaining. They have identified the problem and they are looking into possible alternative solutions. They could change the recipe and reduce the sugar, which burns quickly. They could change the type of pan they are using. They could lower the heat of the oven. They have tried changing the type of pan from steel cookie sheets to glass pans; however, the buns are still burning. What must they do now?

Sally Hodges manages the housekeeping staff at a luxury resort. Most of the workers she interacts with are originally from Guatemala. Sally has decided to take a course in Spanish in order to communicate better with her staff. She is developing her ________ skills.

The strategic vision is set by the ________.

Keeping a schedule is an important time management skill.

When Boeing recently produced its latest airplane, the Boeing 787, parts of the plane were assembled in Italy, other parts were assembled in Wichita, Kansas, and elements of the plane were shipped to Everett, Washington, where the final assembly was completed. This is an example of ________.

The benefit of a horizontal organization is that each team has more responsibility for the outcome of its work.

Why did Xerox make the shift from being a vertical organization to a horizontal one?

Why is the traditional way of organizing shaped like a pyramid where the top is much narrower than the bottom?

Short-term targets a company implements that are designed to help realize the plans that have been made are called ________.

Describe the structure of network organizations.

Network organization is an emerging business structure in which ________ collaborate.

What are the four primary functions of management?

Only for-profit companies use mission statements.

________ requires that managers have the ability to recognize specific ways in which they can make every task or situation productive.