Exam 7: Functions and Skills of Management

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It is virtually impossible to learn decision-making skills. Some people are decisive by nature and others are indecisive.

(True/False)
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Most people who have graduated from a reputable Master's in Business Administration program have a mastery of the basic skills a successful manager needs to possess: technical, interpersonal, conceptual, decision-making, and time management.

(True/False)
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Diane Pollock was recently promoted to middle management based on her excellent interpersonal skills. These skills help her because one of the primary roles of a middle manager is to ________.

(Multiple Choice)
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Smaller companies that have relatively few employees tend to be organized in the same way as large corporations.

(True/False)
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A mission statement identifies what a business wants to be in the future.

(True/False)
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________ is the process of working with people and resources to accomplish the goals of an organization.

(Multiple Choice)
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Technical skills may include ________.

(Multiple Choice)
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Goals are broad accomplishments that an organization wants to achieve within a certain time frame in most companies, this is about ________.

(Multiple Choice)
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The vision of a company is directed toward ________.

(Multiple Choice)
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Name at least three of the external factors that affect a company and its success.

(Essay)
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________ is the process of structuring the capital, personnel, raw materials, and other resources to carry out the plans in a way that best matches the nature of the work.

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The need for a business to change quickly will often help determine the ________.

(Multiple Choice)
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Mission statements reflect the personality of ________.

(Multiple Choice)
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Which of the following is NOT a key management skill?

(Multiple Choice)
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Tactical planning and coordinating specific plans with the established strategic vision is the task of the ________.

(Multiple Choice)
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Organizational structure depends on a variety of factors NOT including ________.

(Multiple Choice)
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Name the four types of plans used to carry out goals.

(Essay)
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In business planning, what is the main course of action created by top-level managers?

(Multiple Choice)
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Despite their benefits, traditional pyramidal management has been criticized as being ________.

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Once a company's vision and mission statement have been articulated, management must assess a company's SWOT, which stands for ________.

(Multiple Choice)
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